# Freestart > Freestart plc is a UK web company for small businesses, based in Wigan. It designs and builds websites and online shops, looks after them, and helps people find them, for customers all over the UK. - What: Freestart designs and builds websites and online shops for small businesses, hosts and looks after them, and helps the right people find them with SEO, local search, pay-per-click advertising and landing pages. - Who for: sole traders, family firms, shops, trades and local services, all over the UK. - How it works: Freestart's own design, development and customer support teams do the work; nothing is handed to a third party. Customers update their own site through the Freestart Control Panel, with no charge for updating it. - Support: included with every website and shop. Phone Monday to Friday, 9am to 5pm, email support@freestart.com, or open a ticket at https://support.freestart.com/. - New enquiries: phone 0330 223 8390 or email info@freestart.com. - Company: Freestart plc, 12 Lord Street, Wigan, Lancashire WN1 2BN. Registered in England and Wales, company number 03855529. ## Services - [Websites for small businesses](https://www.freestart.com/websites/): A professional website designed and built for your business, working on every device, that you can update yourself. Phone and email support included. - [Online shops for small businesses](https://www.freestart.com/online-shops/): An online shop for your small business: product pages set up for you, card payments, and a Control Panel to add stock yourself. Built by Freestart. - [SEO, local search and pay-per-click](https://www.freestart.com/getting-found/): Help the right customers find your business online: SEO, local search, pay-per-click and landing pages from Freestart. Start with a free website check. - [SEO for small businesses](https://www.freestart.com/getting-found/seo/): Search engine optimisation for small businesses: an audit, on-site work, off-site work and a clear monthly report. Honest SEO from Freestart. - [Local search for small businesses](https://www.freestart.com/getting-found/local-search/): Help customers near you find your business on Google and the map. Local search from Freestart: on-page work, your Business Profile, reviews and listings. - [Pay-per-click advertising](https://www.freestart.com/getting-found/pay-per-click/): Google Ads for small businesses, managed by Freestart: a free audit, keyword research, campaign management and reporting in plain English. - [Landing pages that sell one offer](https://www.freestart.com/getting-found/landing-pages/): A landing page written for one product, offer or service, so visitors from search or adverts know exactly what to do next. Written by Freestart. - [Free website check](https://www.freestart.com/getting-found/website-check/): Ask Freestart to look over your website for free. We'll tell you what's helping, what's holding it back and what we'd change first. ## Our work - [Our work: websites for small businesses](https://www.freestart.com/our-work/): Our websites for UK small businesses: an electrician, a bridal boutique, a scrap metal yard, a renovation firm, a sandstone quarry and holiday homes. - [Bazel Minerals case study](https://www.freestart.com/our-work/bazel-minerals/): How we built a website for a new Lancashire sandstone business: pre-orders, five kinds of buyer, two short films and a page for the neighbours. - [Bowness Retreats case study](https://www.freestart.com/our-work/bowness-retreats/): How we built a website for two holiday homes in Bowness-on-Windermere, with midweek and weekend editions and an enquiry that asks which home. - [BP Recycling Solutions case study](https://www.freestart.com/our-work/bp-recycling/): How we rebuilt the website for a Cannock scrap metal merchant in plain words: what it buys, how weighing and payment work, and how to get a price. - [Eden Renovations case study](https://www.freestart.com/our-work/eden-renovations/): How we rebuilt the website for a London and Kent renovation firm around its own jobs: case studies, before-and-afters and a page for every trade. - [The Bridal Room Hoylake case study](https://www.freestart.com/our-work/the-bridal-room-hoylake/): How we rebuilt the website for a family-run bridal boutique in Hoylake, around its designers, its family and one clear step: book an appointment. - [TM Electrical case study](https://www.freestart.com/our-work/tm-electrical/): How we built a website for a Bangor electrician: published starting prices, a page for every service, and phone, WhatsApp and a quote form together. ## Company - [Home](https://www.freestart.com/): Websites and online shops for small UK businesses, built for you by Freestart and easy to update yourself. Plus SEO, local search and pay-per-click. - [About Freestart](https://www.freestart.com/about/): Freestart plc designs, builds and looks after websites and online shops for small businesses across the UK, and helps them get found. - [Contact Freestart](https://www.freestart.com/contact/): Contact Freestart about a website, an online shop or getting found. Ring 0330 223 8390, email info@freestart.com or send us a message. - [Existing customers: support and logins](https://www.freestart.com/existing-customers/): Freestart customers: log in to Support, the Control Panel or Webmail, find out how to get help, and read how billing and renewals work. ## Optional - [Privacy policy](https://www.freestart.com/legal/privacy/): How Freestart plc collects, uses, shares and protects your personal data, how long we keep it, and your rights. - [Terms and conditions](https://www.freestart.com/legal/terms/): Freestart’s terms and conditions in plain English: contracts, payments, renewals, cancelling, domain names and our liability. - [Complaints procedure](https://www.freestart.com/legal/complaints/): How to make a complaint to Freestart plc, how we deal with it, how long it takes, and what to do if you are still not happy. - [Make a complaint](https://www.freestart.com/complaints/): Make a complaint to Freestart plc about any part of our service. We aim to reply within 10 working days.