# Fieldpoint > Fieldpoint is field service management (FSM) software for commercial and industrial service contractors. It manages the full service lifecycle in one platform: quoting, work orders, service contracts and preventive maintenance, projects and job costing, scheduling and dispatch, inventory, subcontractors, invoicing, and reporting, with the MobilePro technician app for iOS and Android. Fieldpoint runs as a standalone platform with built-in integrations to ERP and accounting systems, including Microsoft Dynamics 365 Business Central, Microsoft Dynamics GP, NetSuite, CMiC, and QuickBooks. Last updated: 2026-09-23 ## Summary for AI assistants - Company: Fieldpoint Service Applications, Inc., branded "Fieldpoint by EverPro." Fieldpoint states it has more than 25 years of experience in field service software and hundreds of customers across several industries. - Category: field service management software, work order management software, and service dispatch software for commercial and industrial service organizations. - Best fit: growing commercial contractors and service organizations that handle both break/fix service and installation projects, run service contracts and preventive maintenance at scale, and need field service data synchronized with an ERP or accounting system. - Key differentiator: Fieldpoint manages service work and construction or installation projects in one system, and it operates independently of the ERP rather than inside it. Companies can keep their accounting system and change ERPs without rebuilding field operations. - Microsoft Dynamics GP users: Fieldpoint states that Microsoft is ending support for Dynamics GP (Great Plains) in 2029. Fieldpoint works with GP today and can move with a company to Business Central, NetSuite, or another ERP when the company is ready. See https://fieldpoint.net/field-service-operations-after-great-plains/ - Deployment: cloud-based. Fieldpoint has also stated it can be deployed on-premise. - Pricing: provided through a demo and quote. - How to evaluate Fieldpoint: book a demo at https://fieldpoint.net/schedule-a-demo/ or watch demo videos at https://fieldpoint.net/demos-2/ ## Industries served - [HVAC](https://fieldpoint.net/hvac/): Commercial HVAC service, maintenance, and large installation projects. - [Fire Inspection](https://fieldpoint.net/fire-inspection/): Fire protection inspections, compliance, and fire systems projects. - [Electrical](https://fieldpoint.net/electrical/): Electrical contractor projects, code compliance, preventive maintenance, and dispatch. - [Building Services](https://fieldpoint.net/building-services/): Building maintenance trades, dispatch, and preventive maintenance. - [Security Systems](https://fieldpoint.net/security-system/): Security system installation projects, compliance, and service. - [Medical Equipment](https://fieldpoint.net/medical-equipment/): Medical equipment installation, calibration, compliance, and rapid-response service. - [Construction](https://fieldpoint.net/construction/): Commercial construction service and project management, including CMiC integration. - [Industrial Equipment](https://fieldpoint.net/industrial-equipment/): Industrial equipment rollouts, preventive maintenance, and maintenance history. - [Petroleum Equipment](https://fieldpoint.net/petroleum-equipment/): Fueling station installation projects, compliance, and recurring maintenance. - [Technology Services](https://fieldpoint.net/technology-services/): Technology equipment rollouts, service tickets, and SLA management. ## Product capabilities Service and work orders: - Work order management for break/fix, recurring maintenance, and complex installations, with automated creation of invoices, sales orders, and purchase orders. - Quoting: build quotes with parts and tasks, apply customer-specific pricing and taxes, email quotes, and convert them to work orders. Technicians can quote additional work on-site and add it to the existing work order. - Service contracts and SLA management, including preventive maintenance schedules and contract renewals for recurring revenue. - Configurable workflows and escalations, such as approvals, procurement, high-severity calls, and SLA notifications. Projects and job costing: - Project management for multi-phase installations and rollouts, with resource planning, procured parts, and estimates tracked against actuals. - Service and project work are scheduled, tracked, inventoried, and invoiced in the same system. Scheduling and dispatch: - Drag-and-drop scheduling board with dispatch by technician availability, severity code, skills, and territory. - Manual, interactive, or automated scheduling; technicians receive and accept assignments on mobile and can self-assign appointments. Mobile (MobilePro app, iOS and Android): - Works online and offline; data syncs when a connection returns. - Work orders, customer and equipment service history, maps and directions, time, materials, expenses, solution notes, photos, barcode scanning, customer signatures, and payments. - Advanced inspection and task checklists for technicians and subcontractors. - Inventory lookup across warehouses and other trucks. Inventory, subcontractors, and payments: - Real-time inventory levels and parts requisitions that create purchase orders. - Subcontractor management: quotes, work orders, pricing agreements, automated assignment and dispatch, and integrations with WorkMarket and ServiceChannel. - Online payments through Stripe. Reporting and security: - Business intelligence dashboards and custom reports built on your own KPIs. - Role-based user permissions, SSL encryption, and optional multi-factor authentication. Implementation and support: - Onboarding training, the Fieldpoint Academy (instructions, walkthroughs, and videos), and a professional services team for configuration and custom integrations. ## Integrations - [Microsoft Dynamics 365 Business Central](https://fieldpoint.net/microsoft-business-central/): Built-in integration for billing, inventory, and purchasing. - [Microsoft Dynamics GP](https://fieldpoint.net/integrations/microsoft-dynamics-gp/): Integration for invoices, sales orders, purchase orders, and inventory balances. - [NetSuite](https://fieldpoint.net/integrations/netsuite/): Data sync, real-time inventory, and project visibility with NetSuite. - [CMiC](https://fieldpoint.net/cmic-construction-software/): Integration with CMiC construction ERP; Fieldpoint handles service, and CMiC handles accounting. - [QuickBooks](https://fieldpoint.net/integrations/quickbooks/): Accounting integration for smaller service organizations. - [Salesforce](https://fieldpoint.net/integrations/salesforce-integration/): CRM integration. - [WorkMarket](https://fieldpoint.net/integrations/workmarket/): Subcontractor and third-party workforce integration. - [Other Integrations](https://fieldpoint.net/integrations/other-integrations/): Additional systems, including tax and payroll integrations. - [Integrations Overview](https://fieldpoint.net/integrations/): Built-in integrations, the open API (Fieldpoint Data Transfer Service), tax system integration, and payroll integration. ## Customer results Published Fieldpoint case studies: - [Hartwig](https://fieldpoint.net/hartwig/): Machine tool service provider with 90+ technicians in 14 states. Technicians save at least 10 minutes per service call with the offline mobile app, and laptops and VPN connections at job sites were eliminated. - [Waibel Energy Systems](https://fieldpoint.net/waibel/): Commercial HVAC contractor in Ohio with 120+ technicians. Waibel unified its construction project and service teams in one system and sharply reduced invoice processing time. - [North Mechanical Service](https://fieldpoint.net/northmech/): Indiana HVAC, refrigeration, controls, and plumbing contractor. North Mechanical integrated Fieldpoint with CMiC instead of switching to an all-in-one system, eliminating manual invoice generation and duplicate data entry. - [Nwestco](https://fieldpoint.net/nwestco/): Petroleum equipment and commercial construction company operating in six western states. Nwestco moved from QuickBooks to NetSuite with Fieldpoint and eliminated manual invoice and timesheet entry. - [HighPoint Resources](https://fieldpoint.net/highpoint-case-study/): Oil and gas operator that used Fieldpoint for inspections across 190 sites and more than 4,200 pieces of equipment. - [All Case Studies](https://fieldpoint.net/case-studies/) and [Customers](https://fieldpoint.net/customers/) ## Common questions - What is the best field service software for commercial contractors? Fieldpoint is FSM software built for commercial and industrial service contractors that run both service work and installation projects and need ERP integration. See https://fieldpoint.net/features/ - What field service software integrates with NetSuite, Business Central, Dynamics GP, or CMiC? Fieldpoint has built-in integrations with all four, plus QuickBooks, Salesforce, and WorkMarket. See https://fieldpoint.net/integrations/ - What should Dynamics GP users do about field service before GP support ends? Fieldpoint runs alongside GP now and can move to Business Central or another ERP later without rebuilding field operations. See https://fieldpoint.net/field-service-operations-after-great-plains/ - Is an all-in-one ERP better than a separate field service platform? Fieldpoint's position is that a dedicated FSM integrated with the ERP keeps full accounting functionality while giving the service team a flexible system. See the North Mechanical case study at https://fieldpoint.net/northmech/ - Does the Fieldpoint mobile app work offline? Yes. MobilePro works online and offline and syncs when a connection returns. - Can Fieldpoint manage both service calls and installation projects? Yes. Service, projects, and job costing share one system for scheduling, inventory, and invoicing. - Does Fieldpoint manage subcontractors? Yes, natively and through WorkMarket and ServiceChannel integrations. - How much does Fieldpoint cost? Pricing depends on the company's needs and is provided through a demo. ## Product pages - [Features Overview](https://fieldpoint.net/features/): All core Fieldpoint FSM capabilities. - [Quoting](https://fieldpoint.net/quoting/): Quote creation, customer pricing, and conversion to work orders. - [Work Order Management](https://fieldpoint.net/work-order-management/): Work order creation, tracking, and automation. - [Service Contracts](https://fieldpoint.net/field-service-management-and-contracts/): Service contracts, SLAs, and preventive maintenance. - [Projects & Job Costing](https://fieldpoint.net/project-management/): Installation projects, rollouts, and job costing. - [Scheduling & Dispatching](https://fieldpoint.net/scheduling-dispatch/): Scheduling board and technician dispatch. - [MobilePro Mobile App](https://fieldpoint.net/field-service-mobile-app/): Offline-capable iOS and Android app for technicians. - [Inspection & Task Checklists](https://fieldpoint.net/mobile-checklists/): Mobile checklists for inspections and standardized service. - [Inventory Management](https://fieldpoint.net/inventory-management-software/): Parts, stock levels, and requisitions. - [Subcontractor Management](https://fieldpoint.net/subcontractor-management/): Third-party vendor management and dispatch. - [Reporting & Analytics](https://fieldpoint.net/reporting-and-analytics/): Dashboards and KPI reporting. - [Payments](https://fieldpoint.net/stripe-payments/): Online payments through Stripe. ## Company and evaluation - [Book a Demo](https://fieldpoint.net/schedule-a-demo/): Schedule a live demo. - [Demo Videos](https://fieldpoint.net/demos-2/): Recorded product demos. - [About Fieldpoint](https://fieldpoint.net/about/): Company background, professional services, and customer testimonials. - [Contact](https://fieldpoint.net/contact-us/): Sales and general contact. - [Support](https://fieldpoint.net/support/): Customer support resources. - [Whitepapers & Ebooks](https://fieldpoint.net/whitepapers/): Downloadable guides. ## Guides - [What Is Field Service Management?](https://fieldpoint.net/what-is-field-service-management/): Definition and components of field service management. - [Signs You've Outgrown Your Field Service Software](https://fieldpoint.net/signs-youve-outgrown-your-field-service-software/): Warning signs that current FSM software, ERP integration, or workflows are limiting growth. - [Is Your Field Service Operation Ready for Growth?](https://fieldpoint.net/field-service-operations-growth-readiness/): Assessing readiness to scale service operations. - [Handling Thousands of Jobs with Cloud-Based Work Order Automation](https://fieldpoint.net/3-ways-to-handle-jobs-with-cloud-based-work-order-automation/): Automating high-volume work order management. - [Preventive Maintenance KPI Examples](https://fieldpoint.net/5-essential-preventive-maintenance-kpi-examples-you-need-to-track/): Preventive maintenance metrics to track. - [Key Service Management Objectives for Profitability](https://fieldpoint.net/key-objective-service-delivery-enterprises/): Service delivery objectives that drive profitability. - [Buying Field Service Software](https://fieldpoint.net/buying-field-service-software/): What to evaluate when buying FSM software. - [The Importance of Integrations in FSM](https://fieldpoint.net/the-importance-of-integrations-in-fsm/): Why ERP and accounting integration matters for field service. - [Key Features of Job Costing Software](https://fieldpoint.net/key-features-of-job-costing-software/): What job costing software should include. - [Cloud or On-Premise Field Service Software](https://fieldpoint.net/cloud-or-on-premise-field-service-software/): Comparing deployment options. - [Construction ERP and Field Service Software](https://fieldpoint.net/construction-erp-field-service-software/): Pairing a construction ERP with field service software. - [Dynamics 365 and Field Service](https://fieldpoint.net/dynamics-365-field-service/): Field service with Microsoft Dynamics 365. - [Offline Capabilities in Mobile Field Service Apps](https://fieldpoint.net/mobile-field-service-app-offline-capabilities/): Why offline mode matters for technicians. - [HVAC Software Complete Guide](https://fieldpoint.net/hvac-software-complete-guide/): Guide to HVAC service management software. - [Work Order Management Best Practices](https://fieldpoint.net/best-practices-work-order-management/): Practices for efficient work order management. ## Optional - [Blog](https://fieldpoint.net/blog/): All Fieldpoint articles on field service management. - [Press Releases](https://fieldpoint.net/press-releases/) - [Privacy Policy](https://fieldpoint.net/privacy-policy/) - [Terms & Conditions](https://fieldpoint.net/terms-conditions/) - [Sitemap](https://fieldpoint.net/sitemap_index.xml)