# Fashdes > Fashdes (fashdes.com) is an online luxury fashion marketplace operated by Monzix LLC, > a US company registered in New York. 200,000+ authentic designer items from 1,600+ > luxury and contemporary brands — womenswear, menswear, kidswear, bags, shoes, jewelry — > sourced from partner boutiques in Italy and shipped worldwide with express delivery. ## Canonical facts - Brand: Fashdes · Legal entity: Monzix LLC · New York, USA - Support: cs@fashdes.com (replies within 24h, Mon–Fri) - Authenticity: 100% authentic, brand-new, sourced from authorized Italian boutiques. No replicas, no pre-owned. - Ships from Italy via DHL Express, UPS, FedEx. Processing 1–2 business days, delivery 5–9 business days door-to-door. - US shipping: FREE express over $350; $25 flat under $350. - Duties & taxes (US/non-EU): collected at checkout (DDP) — no fees at delivery. - Returns: 7 days from delivery (14 days EU). $50 return shipping & handling fee deducted from refund. Refund within 10 days of approved return. - Cancellations: not possible after order submission (marketplace model); return after delivery instead. ## Pages - [Store](https://fashdes.com/store): full catalog - [About](https://fashdes.com/pages/about-us) - [Help Center](https://fashdes.com/help): full question index with answers - [FAQ](https://fashdes.com/pages/faqs) - [Shipping & Returns](https://fashdes.com/policies/shipping-policy) - [Contact](https://fashdes.com/pages/contact) ## Knowledge base (3,499 Q&A) - [Index](https://fashdes.com/kb.txt): topic files + the most common questions - [Core](https://fashdes.com/kb/core.txt): company, orders, shipping, returns, authenticity - [Brands](https://fashdes.com/kb/brands.txt): which of the 1,600+ designer brands are stocked - [Categories](https://fashdes.com/kb/categories.txt) · [Occasions](https://fashdes.com/kb/occasions.txt) · [Operations](https://fashdes.com/kb/ops.txt) ## Machine-readable product view - Any product is available as clean Markdown at: https://fashdes.com/llm/