# Fairer Finance

> Fairer Finance is an independent UK consumer organisation that rates banks, insurers and other financial services firms on customer experience and product quality, publishes consumer guides and research, and advises firms on the FCA's Consumer Duty. Its vision is a world where consumers trust, and even love, their banks and insurers.

## Ratings

- [Product ratings](https://www.fairerfinance.com/ratings/product-ratings): Ratings of financial products, such as car, home and travel insurance, breakdown cover and credit cards
- [Customer experience ratings](https://www.fairerfinance.com/ratings/customer-experience): Ratings of how well firms treat their customers, by sector
- [How we calculate our product ratings](https://www.fairerfinance.com/ratings/how-we-calculate-our-product-ratings): Methodology for product ratings
- [How we calculate our customer experience ratings](https://www.fairerfinance.com/ratings/how-we-calculate-our-customer-experience-ratings): Methodology for customer experience ratings
- [Ribbons and endorsements](https://www.fairerfinance.com/ratings/ribbons-endorsements): The awards given to top-rated firms and products

## Insights

- [Consumer guides](https://www.fairerfinance.com/insights/consumer-guides): Plain-English guides to choosing and using financial products
- [Blog](https://www.fairerfinance.com/insights/blog): Commentary on consumer finance and regulation
- [Research reports](https://www.fairerfinance.com/insights/research-reports): Original research on consumer outcomes and firm performance
- [Press releases](https://www.fairerfinance.com/insights/press-releases): Announcements and findings
- [Trust in banking index](https://www.fairerfinance.com/insights/trust-in-banking-index)
- [Trust in insurance index](https://www.fairerfinance.com/insights/trust-in-insurance-index)
- [Consultation responses](https://www.fairerfinance.com/insights/consultation-responses): Responses to regulator and government consultations

## For business

- [Overview](https://www.fairerfinance.com/business): How Fairer Finance works with financial services firms
- [Embedding the Consumer Duty](https://www.fairerfinance.com/business/embedding-the-consumer-duty)
- [Evidencing fair value](https://www.fairerfinance.com/business/evidencing-fair-value)
- [Consumer testing](https://www.fairerfinance.com/business/consumer-testing)
- [Shaping policy](https://www.fairerfinance.com/business/shaping-policy)

## About

- [About us](https://www.fairerfinance.com/about-us)
- [In the news](https://www.fairerfinance.com/in-the-news)
- [Contact us](https://www.fairerfinance.com/contact-us)

## Optional

- [Sitemap](https://www.fairerfinance.com/sitemap.xml): Full list of pages, including about 1,250 individual brand rating pages