# ETTE — Empowerment Through Technology & Education, Inc. > Washington, DC managed IT services provider serving nonprofits, associations, and established businesses since 2002. ETTE delivers managed IT and on-site support, cybersecurity and compliance, cloud and backup operations, virtual CIO/CISO advisory, and governed AI enablement — by engineers who document and know each client's environment. Location: 5335 Wisconsin Ave. NW, Suite 440, Washington, DC 20015. Phone: 202-345-1965. Email: sales@ette.biz. Hours: Mon–Fri, 7:00 AM–7:00 PM. Pricing: fully managed IT from $150/user/month; remote-only managed IT from $125/user/month; co-managed partnerships scoped custom. Nonprofit pricing available. ## Core pages - [Home](https://ettebiz.com/): Overview of ETTE's managed IT, security, and advisory for DC nonprofits, associations, and established organizations. - [About ETTE](https://ettebiz.com/about): The team and approach — documented environments and long-term managed IT relationships since 2002. - [Services overview](https://ettebiz.com/services): Managed IT, security, cloud operations, and advisory services. - [Pricing](https://ettebiz.com/pricing): Transparent per-user pricing; fully managed from $150/user/month, remote-only from $125/user/month; nonprofit pricing available. - [Contact](https://ettebiz.com/contact): Reach ETTE in Washington, DC — phone 202-345-1965, email sales@ette.biz. ## Services - [Managed IT & On-Site Support](https://ettebiz.com/service-helpdesk): Responsive help desk and on-site engineers who already know your environment. - [Cybersecurity & Compliance](https://ettebiz.com/service-cybersecurity): Protecting people, devices, identities, data, and cloud as one connected system. - [Cloud, Productivity & Backup](https://ettebiz.com/service-cloud-solutions): Microsoft 365 / Google Workspace, identity and access, backup and recovery, monitoring, and managed servers. - [Microsoft 365 / Google Workspace Management](https://ettebiz.com/service-m365): Licensing, configuration, security, and support for cloud productivity platforms. - [Cloud Identity & Access](https://ettebiz.com/service-cloud-identity): Strong authentication, least-privilege access, and monitoring. - [Email Security](https://ettebiz.com/service-email-security): Managed defense against phishing, impersonation, and account takeover. - [Proactive Monitoring](https://ettebiz.com/service-monitoring): Continuous monitoring that catches and resolves issues before they reach your team. - [Remote-Only Managed IT](https://ettebiz.com/service-remote): Secure access, managed devices, remote onboarding, and documented support for distributed teams. - [Device & Endpoint Management (PC & Mac)](https://ettebiz.com/service-mac): PCs and Macs set up, secured, and maintained to one standard. - [Co-Managed IT](https://ettebiz.com/service-comanaged): Added capacity and specialized expertise alongside your internal IT staff. - [ETTE GuardRail — Security Posture Reporting](https://ettebiz.com/service-guardrail): Security-posture scoring and board-ready reporting for questionnaires and evidence requests. - [Virtual CIO](https://ettebiz.com/service-vcio): Senior, vendor-neutral technology leadership, roadmaps, and budgets. - [Virtual CISO](https://ettebiz.com/service-vciso): Fractional security leadership, risk and policy ownership, and evidence for auditors, funders, and insurers. - [AI Strategy & Enablement](https://ettebiz.com/service-ai): Vendor-neutral, security-aware, governed AI adoption that starts with your actual work. - [Static Website Migration](https://ettebiz.com/service-website-migration): Fixed-fee, one-week move of a small website off WordPress onto GitHub, Cloudflare, and Claude Code, $750 flat, edited afterward by your own staff. ## Industries - [Industries overview](https://ettebiz.com/industries): How ETTE serves nonprofits, associations, and established businesses in Washington, DC. - [Nonprofits](https://ettebiz.com/industry-nonprofits): Secure, budget-aware managed IT and board-ready reporting that protects your mission. - [Associations](https://ettebiz.com/industry-associations): Member-data protection, dependable collaboration, and board-ready reporting. - [Established Businesses](https://ettebiz.com/industry-businesses): Documented managed IT, security, and senior advisory for private businesses. ## Washington, DC - [Managed IT Services in Washington, DC](https://ettebiz.com/managed-it-services-washington-dc/): What ETTE managed IT includes for DC organizations, with published pricing and local case studies. - [IT Support in Washington, DC](https://ettebiz.com/it-support-washington-dc/): Help desk hours, response objectives, and on-site coverage across the DC metro area. - [IT Consulting for Washington, DC Organizations](https://ettebiz.com/it-consulting-washington-dc-organizations-need/): Virtual CIO/CISO advisory, roadmaps, budgets, and compliance guidance. - [IT Security Solutions in Washington, DC](https://ettebiz.com/it-security-solutions-dc/): Layered managed security with board-ready posture reporting. - [Co-Managed IT Services in Washington, DC](https://ettebiz.com/co-managed-it-services-washington-dc/): How ETTE extends internal IT teams with depth, coverage, and specialists. - [Cloud Services for Washington, DC Organizations](https://ettebiz.com/cloud-services-washington/): Microsoft 365 and Google Workspace management, migrations, backup, and identity. - [Business VoIP & Teams Phone in Washington, DC](https://ettebiz.com/dc-voip-phone-systems/): How to evaluate a phone system after Skype's retirement, and where Teams Phone fits. ## Resources - [Readiness Assessment](https://ettebiz.com/readiness-assessment): A short readiness check for leaders evaluating managed IT, security, cloud, and governed AI. - [Email Security Scorecard](https://ettebiz.com/email-security-scorecard): A free DMARC checker that grades any domain's SPF, DKIM, DMARC, MTA-STS, MX, and lookalike-domain exposure with plain-language fixes. Full results shown with no email required. - [Cyber Insurance Readiness Check](https://ettebiz.com/cyber-insurance-readiness): A free 14-question self-assessment that mirrors the security controls section of a cyber liability application and returns a readiness tier, weighted score, the consequence of each missing control, and the evidence a broker will ask for. Full results shown with no email required. - [Packet Loss Test](https://ettebiz.com/packet-loss-test): A free browser-based test that measures packet loss, latency, and jitter on the visitor's connection. - [Internet Speed Test](https://ettebiz.com/speed-test): A free browser-based test that measures download speed, upload speed, and latency under load. - [DNS Report](https://ettebiz.com/dns-report): A free browser-based DNS report with whois/RDAP registration details, public DNS records, and email security posture. - [Password Generator](https://ettebiz.com/password-generator): A free password and passphrase generator that runs entirely in the browser, with entropy and crack-time estimates for every result. - [508 Accessibility Checker](https://ettebiz.com/508-checker): A free automated Section 508 accessibility check of any website homepage and linked pages, with plain-language remediation guidance and a path to manual reviews. - [Visual Traceroute](https://ettebiz.com/visual-traceroute): A free visual traceroute that draws the network path to any domain hop by hop, run from probes in the Globalping measurement network. - [Capabilities Brief](https://ettebiz.com/capabilities-nonprofits-associations): A concise overview of ETTE's capabilities for organizations evaluating providers. - [Nonprofit Data Security](https://ettebiz.com/nonprofit-data-security): The eight security controls ETTE runs for nonprofit donor, client, grant, and financial data (MFA and conditional access, Microsoft Defender for Business, Defender for Office 365, Intune, tested backup and recovery, incident response, awareness training, access reviews), designed by CISSP and CISA certified engineers, included in managed IT, with bilingual English and Spanish support. - [Nonprofit IT Discounts Guide](https://ettebiz.com/nonprofit-it-discounts): Comparison table of TechSoup, Microsoft for Nonprofits, and Google for Nonprofits as of September 2026: free tiers, paid prices after Microsoft's July 1, 2026 adjustment (Business Standard $3.50, Business Premium $5.50, E3 $9.75, E5 $24, F3 $2.50; Google Business Standard $3.50, Business Plus $6.16), security included, eligibility, and which license each role should get. - [Nonprofit Technology Consulting](https://ettebiz.com/nonprofit-technology-consulting): Virtual CIO consulting for nonprofits: roadmap tied to the strategic plan, IT budget by funding source, licensing capture, cloud migration planning, vendor-neutral CRM and AMS selection, and quarterly board briefings, listed at $2,500 per month as an add-on to managed IT. - [Insights](https://ettebiz.com/insights): Articles and guidance on managed IT, cybersecurity, cloud, AI, and nonprofit technology. - [All Articles](https://ettebiz.com/blogs): Full index of ETTE articles. - [Resource Hub](https://ettebiz.com/feeds): One page listing every ETTE service page and article, for browsing the full catalog. - [Backup & Disaster Recovery](https://ettebiz.com/backup-and-disaster-recovery/): Why Microsoft 365 retention is not a backup, how to set recovery objectives, and what to test. - [Cloud Computing for Nonprofits](https://ettebiz.com/cloud-computing-for-nonprofits/): Microsoft nonprofit licensing after the July 2025 grant changes, shared responsibility, and migration cost. - [What Is a Managed Services Provider?](https://ettebiz.com/what-is-a-managed-services-provider/): What an MSP does, how it differs from break-fix support, what MSSP/co-managed/vCIO mean, and how MSPs charge. - [Outsourced IT Support: Cost & What's Included](https://ettebiz.com/outsourced-it-support-cost/): Per-user, per-device, and hourly pricing models, ETTE's published rates, and the questions that expose a weak quote. - [FAQs](https://ettebiz.com/faqs): Common questions about services, reporting, pricing, and onboarding. ## Full text - [llms-full.txt](https://ettebiz.com/llms-full.txt): Complete body text of the core ETTE pages above, for answering questions about ETTE's services, pricing, and case work without fetching each page. ## Optional - [Privacy Policy](https://ettebiz.com/privacy-policy): How ETTE collects, uses, and protects information, including GDPR and CCPA rights. - [Accessibility Statement](https://ettebiz.com/accessibility-statement): ETTE's commitment to WCAG 2.1 AA accessibility.