# Empathy in Medicine Initiative (EIMI) > A nonprofit publishing free, peer-reviewed clinical empathy scripts, checklists and a 15-module training course for clinicians, students and the people who teach them, with a free ambassador program and student chapters in 12+ countries. Everything linked here is free to read, quote and share with attribution. Content signals: search=yes, ai-input=yes, ai-train=no (see robots.txt). Contact: hello@empathyinmedicine.org ## Start here - [Free Clinical Empathy Training & Certificate · 15 Modules](https://empathyinmedicine.org/Training): A free 15-module course in clinical empathy for clinicians and students. Pass the 45-question exam to earn the EIMI Trained credential. - [Free 20-Minute Clinical Empathy Certificate · EIMI Basic](https://empathyinmedicine.org/BasicCert): A 20-minute introduction to clinical empathy for clinicians and students. The same 15 topics as the Full Certification, with one question per module. - [What to Say to Patients: 14 Free Empathy Scripts](https://empathyinmedicine.org/Scripts): Short scripts for anxious patients, patients in pain, confusion, time pressure, and before and after bad news. Each says when to use it and why it works. Free to copy. - [Free Patient Communication Scripts & Cards](https://empathyinmedicine.org/Resources): Free printable cards and ready-to-use phrases for a single patient visit: 6 pocket cards and 14 scripts, downloadable with no account required. - [Print Templates: Ready-to-Print Files](https://empathyinmedicine.org/PrintTemplates): The print-ready files for every EIMI tool. What Matters to Me cards, teach-back cards, opening scripts, and setting kits in full, pocket, and low-ink formats. - [Clinical Scenario Simulator: 100 Practice Cases](https://empathyinmedicine.org/ScenarioSimulator): Rehearse the hard conversations before they happen: 100 interactive patient-communication scenarios with scored responses and feedback. ## Programs - [Become an EIMI Ambassador: Free Healthcare Volunteer Role](https://empathyinmedicine.org/AdvocateProgram): Become an EIMI Ambassador and bring free empathy tools to a clinic or school near you. Free to join, open to students, one short report a month. - [EIMI Chapters · Start a Chapter at your school](https://empathyinmedicine.org/Chapters): Start a free EIMI Chapter at your school with three students and a faculty mentor. Goals, requirements, awards, and the Olympiad. - [Free Research Placements for EIMI Volunteers](https://empathyinmedicine.org/Research): Volunteer with EIMI and we help you find a college professor doing STEM research in your field. Free for every volunteer. - [Pilot-in-a-Box: A 4-Week Team Rollout Plan](https://empathyinmedicine.org/PilotInABox): A free four-week plan to get a whole team using the empathy tools: weekly tasks, a patient survey, a staff feedback form and a results summary. - [Clinic Communication Kits: Primary Care, ED, Pediatrics](https://empathyinmedicine.org/ImplementationKits): One bundle per clinical setting: primary care, ED and urgent care, pediatrics, long-term care, and telehealth. Full, pocket, and low-ink formats. Free to print. - [EIMI for Pre-med Students · Free Clinical Empathy Training & Ambassador Program](https://empathyinmedicine.org/For/PreMed): Pre-med students learn evidence-based clinical empathy with EIMI: free training, an ambassador role, research placements, and a credential you can put on your AMCAS activities. - [EIMI for Residents · Free Clinical Empathy Training & Certification](https://empathyinmedicine.org/For/Resident): Free clinical empathy training built for residents. Fifteen short modules plus a 45-question exam. Earn the EIMI Trained credential. Designed to fit between patients, not add to your shift. - [EIMI for Faculty · Plug-in Clinical Empathy Curriculum, Free](https://empathyinmedicine.org/For/Faculty): Plug an evidence-based clinical empathy curriculum into your residency or medical school program. Free 15-module course, certification exam, implementation kits, and a pilot-in-a-box rollout plan. ## Articles - [Who Cares For the Caregiver?](https://empathyinmedicine.org/Articles/who-cares-for-the-caregiver) ([markdown](https://empathyinmedicine.org/Articles/who-cares-for-the-caregiver/index.md)): Caregivers carry anxiety, burnout and guilt that rarely get named. What the research says about the psychological cost of caring for someone ill. - [Beyond the Symptoms](https://empathyinmedicine.org/Articles/beyond-the-symptoms) ([markdown](https://empathyinmedicine.org/Articles/beyond-the-symptoms/index.md)): Clinical empathy is not a soft skill. It is the hidden vital sign behind accurate diagnosis, and the divide between burnt-out clinicians and wary patients. - [Teach-back: the evidence behind a thirty-second check](https://empathyinmedicine.org/Articles/teach-back-method-evidence) ([markdown](https://empathyinmedicine.org/Articles/teach-back-method-evidence/index.md)): A diabetic patient nods at the end of a visit. The clinician asks her to repeat the plan in her own words. The data behind teach-back is unusually strong. - [Starting an empathy club at your medical school](https://empathyinmedicine.org/Articles/starting-an-empathy-club-medical-school) ([markdown](https://empathyinmedicine.org/Articles/starting-an-empathy-club-medical-school/index.md)): Most medical school empathy clubs die in their second semester. The ones that survive share four things. Here is the field guide. - [Why empathetic clinicians face fewer lawsuits](https://empathyinmedicine.org/Articles/why-empathy-lowers-malpractice-risk) ([markdown](https://empathyinmedicine.org/Articles/why-empathy-lowers-malpractice-risk/index.md)): Patients rarely sue clinicians they like. The empathy and malpractice link is one of the most reproducible findings in communication research. - [The fourteen-second problem in clinic visits](https://empathyinmedicine.org/Articles/agenda-setting-fourteen-seconds) ([markdown](https://empathyinmedicine.org/Articles/agenda-setting-fourteen-seconds/index.md)): A patient gets fourteen seconds to explain why she came. Then the clinician interrupts. The agenda-setting literature began with that finding. - [How clinician empathy moves medication adherence](https://empathyinmedicine.org/Articles/empathy-medication-adherence) ([markdown](https://empathyinmedicine.org/Articles/empathy-medication-adherence/index.md)): A patient leaves with a prescription. Whether she fills it and takes it on schedule depends heavily on the clinician she just left. - [Does ten minutes of empathy training work?](https://empathyinmedicine.org/Articles/ten-minute-empathy-training) ([markdown](https://empathyinmedicine.org/Articles/ten-minute-empathy-training/index.md)): Short empathy curricula keep beating the assumption that empathy is a personality trait. Riess 2012 and Kelley 2014 explain why. ## About - [About EIMI: Free Clinical Empathy Tools for Clinicians](https://empathyinmedicine.org/About): A nonprofit publishing free, evidence-based communication tools for clinicians and students. Our mission, team, evidence and contact. - [EIMI Impact: Live Numbers from 12+ Countries](https://empathyinmedicine.org/Impact): Live counts from the Empathy in Medicine Initiative: patients reached, clinicians trained, cards distributed, schools, countries, and ambassadors. - [EIMI Ambassadors: Students and Clinicians in 12+ Countries](https://empathyinmedicine.org/Ambassadors): The public directory of EIMI Ambassadors. Search by name or organization, and see how to apply. Applying is free. - [EIMI Partners: Clinics, Chapters and Ambassadors](https://empathyinmedicine.org/Partners): The public directory of everyone working alongside EIMI: partnered clinics, student chapters, and ambassadors in 12+ countries. - [Privacy Policy](https://empathyinmedicine.org/Privacy): How the Empathy in Medicine Initiative handles your information: what we collect, what we never collect, how long we keep it, and how to reach us. - [Terms of Use](https://empathyinmedicine.org/Terms): The terms governing use of the Empathy in Medicine site, toolkit and training materials, including how our free resources may be shared and reused.