# Ekho > Ekho is the AI-native vehicle commerce platform providing a 50-state transaction engine, an omni-channel AI sales agent, and high-converting website infrastructure for dealerships, OEMs, and everyone in the business of selling titled vehicles. Ekho replaces the patchwork of tools dealerships use to sell vehicles online with a single, integrated platform. The company was founded in 2023 by Rowan Mockler and Chris Howard and is based in New York. ## Products - [AI Sales Agent](https://www.ekho.com/sales-agent): 24/7 AI sales team trained on your inventory, policies, and voice. Handles every inbound lead across website chat and SMS, qualifying buyers, booking appointments, and moving deals forward around the clock. - [Transaction Engine](https://www.ekho.com/transaction-engine): Complete online vehicle checkout with financing, titling, registration, taxes, insurance, and compliance, fully integrated across all 50 states. - [Website](https://www.ekho.com/website): AI-native dealership websites built for speed, mobile performance, search visibility, and higher conversion, with a chat-based AI editor. ## Solutions - [AI BDC for Dealerships](https://www.ekho.com/ai-bdc): What an AI BDC is, and how Ekho's AI Sales Agent works as one. Answers internet leads on the dealership website and over text in under five seconds, at any hour, books appointments into slots the dealership staffs, and syncs every conversation back to the CRM. - [AI BDC for car dealerships](https://www.ekho.com/ai-bdc/car-dealerships): How an AI BDC works for car dealerships, and what differs about the segment. - [AI BDC for powersports dealerships](https://www.ekho.com/ai-bdc/powersports-dealerships): How an AI BDC works for powersports dealerships, and what differs about the segment. - [AI BDC for marine dealerships](https://www.ekho.com/ai-bdc/marine-dealerships): How an AI BDC works for marine dealerships, and what differs about the segment. - [AI BDC for RV dealerships](https://www.ekho.com/ai-bdc/rv-dealerships): How an AI BDC works for RV dealerships, and what differs about the segment. - [AI BDC for independent used car dealers](https://www.ekho.com/ai-bdc/independent-used-car-dealers): How an AI BDC works for independent used car dealers, and what differs about the segment. - [AI Sales Agent for Car Dealerships](https://www.ekho.com/ai-sales-agent/car-dealerships): What an AI sales agent does for a car dealership: answers every lead in under five seconds from live inventory, books staffed appointments, works CRM leads, and can carry the buyer into checkout. - [AI BDC for multi-rooftop dealer groups](https://www.ekho.com/ai-bdc/dealer-groups): How an AI BDC works for multi-rooftop dealer groups, and what differs about the segment. - [How to Sell Vehicles Out of State Online](https://www.ekho.com/sell-out-of-state): What an out-of-state online sale requires: registering the vehicle in the buyer's state, taking payment remotely, signing online, issuing temporary tags, and delivering the vehicle. Titling and registration are processed across all 50 states and the District of Columbia. - [How to Handle Title and Registration on an Online Vehicle Sale](https://www.ekho.com/title-and-registration-online): Title and registration on an online sale are filed in the buyer's home state, with documents collected and signed online. Ekho processes the title transfer, registration filings and temporary tags in all 50 states. - [How to Respond to Dealership Internet Leads Fast, Including After Hours](https://www.ekho.com/dealership-lead-response): How a dealership answers internet leads in seconds at any hour, from its own site and from marketplace and listing sites, routes each lead to the right person, and follows up on a cadence it chooses. - [AI Chat for Dealership Websites](https://www.ekho.com/dealership-website-chat): What AI chat on a dealership website should do: speak first about the page and vehicle in view, answer from inventory and uploaded documents in seconds, book staffable appointments, pre-qualify in the conversation, and continue over text. - [The Best Way for an RV Dealership to Follow Up With Website Leads](https://www.ekho.com/rv-dealership-lead-follow-up): Reply in seconds, answer the floorplan question from live inventory, follow up on a set schedule across a long decision, and book the walkthrough into a staffed slot. - [How to Show Out-the-Door Pricing on a Dealer Website](https://www.ekho.com/out-the-door-pricing): What goes into an out-the-door price (the unit, tax, title, registration and every dealer fee, calculated for the buyer's jurisdiction) and how to put it on a dealership website. - [AI That Can Handle Spanish-Speaking Car Buyers](https://www.ekho.com/spanish-speaking-car-buyers): How Ekho's AI Sales Agent answers Spanish-speaking buyers in Spanish on the dealership website: dealers choose from 25 languages per website, the agent detects the buyer's language and keeps the conversation in it, including when it continues over text. - [How to Choose an AI BDC: What to Look For and What It Costs](https://www.ekho.com/ai-bdc-buyers-guide): The five checks that separate one AI BDC from another (response time, inventory answers, CRM sync, how far a conversation goes, handover), what drives the cost, and what to ask in a demo. - [How a Dealer Group Manages Leads Across Multiple Rooftops](https://www.ekho.com/dealer-group-lead-management): One response standard for every rooftop, routing by department and person, a rep on every lead, and per-department CRM forwarding. - [Digital Retail That Works With Your Website and Your DMS](https://www.ekho.com/digital-retail-integration): How digital retail embeds into an existing dealer website and syncs two ways with the DMS, with buy buttons only on units that can be bought online. - [How to Choose a Digital Retail Platform: What to Look For and What It Costs](https://www.ekho.com/digital-retail-buyers-guide): How to tell a platform that finishes the deal from one that starts it, what drives the cost, and what to ask in a demo. - [How a Dealership Accepts a Deposit or Full Payment Online](https://www.ekho.com/take-vehicle-payments-online): What a vehicle checkout needs beyond a card processor: an itemized total for the buyer's jurisdiction, financing, expedited ACH with same-day confirmation where Ekho is the seller of record, and preorder deposits. - [How to Sell Vehicles Online Like Carvana, Under Your Own Dealership](https://www.ekho.com/sell-online-like-carvana): How a dealership offers a complete online buying experience on its own brand, from financing and signing to titling and delivery. - [Digital Retail Platforms for Dealerships](https://www.ekho.com/digital-retail): What a digital retail platform is, and the difference between one that stops at a payment estimate and one that finishes the deal. Covers financing, F&I, signing, titling, registration and delivery, plus DMS integration, multi-rooftop operation and online checkout. - [Digital Retailing Software for Car Dealerships](https://www.ekho.com/digital-retail/car-dealerships): What digital retailing software for a car dealership should finish (financing, F&I, signing, titling, registration and delivery), and how to evaluate it. - [Digital Retail for powersports dealerships](https://www.ekho.com/digital-retail/powersports-dealerships): How a digital retail platform works for powersports dealerships, and what differs about the segment. - [Digital Retail and Ecommerce for Golf Cart and LSV Dealers](https://www.ekho.com/digital-retail/golf-cart-and-lsv-dealers): How a digital retail and ecommerce platform works for golf cart and LSV dealers, including titling and registration for low-speed and off-road classifications. - [Digital Retail for RV dealerships](https://www.ekho.com/digital-retail/rv-dealerships): How an RV dealership sells RVs online, from financing and coverage to signing, guided titling in the buyer's state, and delivery. - [Digital Retail for Marine and Boat Dealers](https://www.ekho.com/digital-retail/marine-dealerships): How a boat dealer sells boats online, from financing and coverage to signing, guided titling in the buyer's state, and delivery. ## Use Cases - [Dealerships](https://www.ekho.com/use-case/dealership): How individual dealerships use Ekho to sell vehicles online 24/7. - [Dealer Groups](https://www.ekho.com/use-case/dealer-group): How multi-location dealer groups standardize and scale online sales. - [OEMs with Dealer Networks](https://www.ekho.com/use-case/oem-with-dealer-network): How OEMs enable their dealer networks with modern commerce infrastructure. - [New Entrant OEMs](https://www.ekho.com/use-case/new-entrant-oem): How new vehicle brands launch direct and dealer sales without building from scratch. - [Distributors](https://www.ekho.com/use-case/distributor): How distributors power e-commerce for their dealer networks. - [Marketplaces](https://www.ekho.com/use-case/marketplace-shopping-site): How marketplace and shopping sites add transactional capability. ## Case Studies - [How Triumph Cleveland Put an AI Sales Team to Work 24/7](https://www.ekho.com/case-studies/how-triumph-cleveland-put-an-ai-sales-team-to-work-247) - [How the EvinMotors Dealer Group Unlocked Revenue with Ekho](https://www.ekho.com/case-studies/how-the-evinmotors-dealer-group-unlocked-revenue-with-ekho) - [How Dust Moto Is Using Ekho to Build America's Next Great Moto Brand](https://www.ekho.com/case-studies/how-dust-moto-is-using-ekho-to-build-americas-next-great-moto-brand) - [How Infinite Machine Is Using Ekho to Power a Post-Car Future](https://www.ekho.com/case-studies/how-infinite-machine-is-using-ekho-to-power-a-post-car-future) - [Maeving Case Study](https://www.ekho.com/case-studies/maeving-case-study) ## Resources - [Blog](https://www.ekho.com/blog): Industry insights, product updates, and thought leadership on vehicle commerce. - [How Do I Sell Vehicles Online? The Complete Guide to Financing, Titling, and Registration in All 50 States](https://www.ekho.com/blog/how-to-sell-vehicles-online-in-all-50-states): The full transaction stack behind an online vehicle sale, and the eight questions that separate real infrastructure from a checkout button. - [The Complete Guide to AI Sales Agents for Vehicle Dealerships (2026)](https://www.ekho.com/blog/ai-sales-agents-2026-buyers-guide): What an AI Sales Agent does, how it differs from chatbots and AI BDC tools, and the five criteria to judge one on before buying. - [The End of the Price-on-the-Windshield Era](https://www.ekho.com/blog/the-end-of-the-price-on-the-windshield-era): Where dealers are exposed under total-price disclosure enforcement, and why the same patterns extend across every titled-vehicle segment. - [Will Online Sales Steal From Your Showroom?](https://www.ekho.com/blog/will-online-sales-steal-from-your-showroom): The cannibalization question, and why most online buyers are buyers the showroom would never have seen. - [Pricing](https://www.ekho.com/pricing): Transparent pricing for all Ekho products. - [Integrations](https://www.ekho.com/integrations): DMS, lending, insurance, and other integrations supported by Ekho. - [Security](https://www.ekho.com/security): SOC 2, PCI DSS, GLBA compliance, and 256-bit encryption details. - [Press](https://www.ekho.com/press): News and press coverage about Ekho. - [Newsletter](https://www.ekho.com/newsletter): The Ekho Pit Stop, an every-other-week email on what shipped, customer stories, and news from the field, with past editions. ## Company - [Book a Demo](https://www.ekho.com/book-a-demo): Schedule a live walkthrough of the Ekho platform. - [Careers](https://www.ekho.com/careers): Open positions at Ekho. - [How to Buy a Powersports Vehicle or Boat Completely Online](https://www.ekho.com/buy-powersports-and-boats-online): For buyers: how to buy a motorcycle, ATV, side-by-side or boat from a dealership entirely online, from pre-qualification and financing to signing, title and registration, and pickup or delivery. - [Vehicle Buyers](https://www.ekho.com/vehicle-buyers): How a buyer purchases a vehicle from a dealership without going into the store: browse inventory, get pre-qualified, compare financing offers, sign online, and take delivery. ## Dealer Guides - [The Old Dealership Funnel Is Costing You Units](https://www.ekho.com/blog/modern-dealership-sales-funnel): Most dealerships still run a funnel built for buyers who needed the showroom to get answers. - [The Greeter Problem](https://www.ekho.com/blog/the-greeter-problem): A well-run dealership greets every walk-in within seconds, but most websites answer after-hours buyers with a contact form and a promise. - [The Two Problems Killing Powersports Growth](https://www.ekho.com/blog/the-two-problems-killing-powersports-growth): Dealers are leaking leads they already paid for, and the industry is aging out of its own buyer base. - [AI Isn’t Coming for Your Job. It’s Coming for the Way You Worked Yesterday.](https://www.ekho.com/blog/the-entrepreneurial-mindset-in-modern-dealerships): AI is not erasing dealership jobs. It is erasing the parts of those jobs that were never the high-value work. - [20 Email Marketing Mistakes Vehicle Dealerships Need to Stop Making in 2026](https://www.ekho.com/blog/20-email-marketing-mistakes-vehicle-dealerships-should-avoid): Email is still the highest-ROI channel a dealership owns. It is also the easiest to waste. - [Facebook Ads Are Bleeding Dealership Budgets. Here’s the Fix.](https://www.ekho.com/blog/facebook-ad-optimization-for-vehicle-dealerships): How motorcycle, powersports, marine, RV, and auto dealers can turn Meta ads into qualified leads, VDP traffic, fixed-ops revenue, and sold units, instead of expensive impressions. - [Local SEO for Vehicle Dealerships: How to Win “Near Me” Search in 2026](https://www.ekho.com/blog/local-seo-for-vehicle-dealerships): Motorcycle, powersports, RV, marine, and auto dealers live and die by a 60-90 minute drive radius. - [PR for Vehicle Dealerships in 2026: The Modern Earned-Trust Playbook](https://www.ekho.com/blog/pr-for-vehicle-dealerships-2026-earned-trust-playbook): PR is no longer the showroom Christmas card or the once-a-year ribbon-cutting photo. - [Your Inventory Is the Same as the Dealer Down the Road. Your Brand Doesn't Have to Be.](https://www.ekho.com/blog/dealership-brand-identity-vs-personality): Most dealerships carry the same OEM inventory as the store down the road. - [The Wall-Poster Trap: Why Most Dealership Values Quietly Stop Mattering by Tuesday](https://www.ekho.com/blog/dealership-vision-and-values-alignment): Most dealership values statements stop mattering by Tuesday. - [How Powersports, Marine & Auto Dealerships Promote Their Business in 2026](https://www.ekho.com/blog/how-vehicle-dealerships-promote-their-business-in-2026): 16 modern marketing strategies for vehicle retailers. The full playbook, by channel, with the implementation lift named where it lives. - [The Vehicle Dealer's Content Playbook: Turning a Blog Into a Lead Engine](https://www.ekho.com/blog/the-vehicle-dealers-content-playbook): A practical SEO and editorial strategy for motorcycle, powersports, marine, RV, and auto dealers who want a blog that actually moves inventory, parts, and service revenue. - [The 2026 Vehicle Dealership Marketing Playbook](https://www.ekho.com/blog/the-2026-dealership-marketing-playbook): 16 plays for powersports, golf cart and LSV, RV, and automotive dealers in the AI-search, after-hours era. - [The To-Don’t List: What the Best Vehicle Dealerships Stop Doing in 2026](https://www.ekho.com/blog/the-to-dont-list-what-top-vehicle-dealerships-stop-doing): Operational discipline is the cheapest competitive edge in vehicle retail. - [AI-First Dealership? Wrong Question. The Right One Is Build, Buy, or Partner.](https://www.ekho.com/blog/ai-first-dealership-build-buy-or-partner): The question isn't whether to go AI-first. It's which workloads to build internally, which to buy from providers, and which to partner on. - [Your 2019 Training Playbook Is Why Your Team Is Falling Behind: A 2026 Workforce Guide for Vehicle Dealerships](https://www.ekho.com/blog/your-2019-training-playbook-is-why-your-team-is-falling-behind): Most dealers still train their teams like the buyer hasn't changed in a decade. - [SEO Sends Dealerships Traffic. It Doesn't Send Sales.](https://www.ekho.com/blog/seo-lead-generation-vehicle-dealerships): Most dealers chase rankings, then watch the traffic walk. Here's the playbook for converting organic visitors into qualified leads, appointments, and signed deals, across motorcycle, powersports, RV, marine, golf cart and LSV, and automo... - [What Buyers Actually Say to an AI Sales Agent at 2:14pm on a Sunday](https://www.ekho.com/blog/what-buyers-actually-say-to-an-ai-sales-agent): The most useful thing about an AI Sales Agent isn't what it does - it's what it surfaces. - [Your Cold Lead List Is Worth More Than This Month's Ad Spend](https://www.ekho.com/blog/automated-lead-follow-up): Most dealerships have thousands of "dead" leads sitting in their CRM that are still in market - they just stopped replying because the follow-up went cold, generic, or robotic. - [The OEM's Guide to Building a Future-Proof Online Vehicle Sales Strategy](https://www.ekho.com/blog/the-oems-guide-to-building-a-future-proof-online-vehicle-sales-strategy): Online vehicle commerce is not a website project - it is an infrastructure project. - [Powersports Lead Capture and Attribution: Surfaces, Speed, and the Reports That Defend the Budget](https://www.ekho.com/blog/powersports-lead-capture-attribution): The dealership website only earns its line item when conversion is measurable end to end. - [Powersports Inventory Feed Enrichment and Sold-Unit Hygiene](https://www.ekho.com/blog/powersports-inventory-feed-enrichment): The inventory feed is the spine of the dealership website. What happens between the OEM or aggregator feed and the rendered VDP determines whether the page is a useful citation source or a thin shell. - [Local SEO for Powersports Dealerships: GBP, Reviews, NAP, and Location Pages](https://www.ekho.com/blog/local-seo-powersports-dealerships): Powersports dealerships are inherently local businesses. Most buyers are within drive-time of your showroom. - [Powersports SRP Filter Architecture: URL Strategy That Doesn't Dilute Equity](https://www.ekho.com/blog/powersports-srp-filter-architecture): Faceted navigation is the architectural decision most powersports dealers don't realize they're making. - [The Powersports VDP Playbook: 9 Elements That Move Conversion, Ranked](https://www.ekho.com/blog/powersports-vdp-playbook-9-elements): The vehicle detail page is your conversion engine. Get it wrong and traffic doesn't matter. - [Core Web Vitals for Powersports Dealer Websites: LCP, INP, CLS, and TTFB Thresholds That Move Rankings](https://www.ekho.com/blog/core-web-vitals-powersports-dealer-websites): The four numbers your website provider has to hit on mobile, why each one matters more in 2026 than it did three years ago, and the common provider failure modes that quietly cost dealerships ranking and AI-search citations. - [The Powersports Schema Cookbook: JSON-LD for Vehicle, Offer, LocalBusiness, and Organization Markup](https://www.ekho.com/blog/powersports-schema-cookbook): Copy-paste JSON-LD templates for motorcycles, UTVs, ATVs, snowmobiles, and PWC inventory, plus location pages, organization markup, and the validation steps that catch the errors most provider templates ship with. - [The Powersports Dealership Website Playbook: SEO, GEO, and AI Search Visibility in 2026](https://www.ekho.com/blog/powersports-dealership-website-playbook-seo-geo-ai-search-visibility): The strategic frame and 90-day plan for ranking, and getting cited by AI, in 2026. - [Capturing Customers Who Don't Want to Come In](https://www.ekho.com/blog/capturing-customers-who-dont-want-to-come-in): At AIM Expo's Dealer Excellence main stage, Ekho co-founder Rowan Mockler shared data and perspective on why the powersports industry needs to meet younger buyers where they are - online. - [Transparent Pricing, Dealer Success, and the Future of Vehicle Retail](https://www.ekho.com/blog/transparent-pricing-dealer-success-and-the-future-of-vehicle-retail): Vehicle retail sits at the intersection of evolving consumer expectations, legacy incentive structures, and real operational constraints for dealers. ## Industry Analysis - [Our First Letter to the Industry](https://www.ekho.com/blog/our-first-letter-to-the-industry): Ekho’s first annual letter to the dealer industry, from co-founder and CEO Rowan Mockler: five beliefs that govern what Ekho builds, which parts are live today and which are not, three things a dealer can do this year, and a promise to r... - [Who owns the advertised price? The FTC just answered](https://www.ekho.com/blog/ftc-pricing-faqs-who-owns-the-advertised-price): Six months after it warned 97 automotive dealer groups, the FTC published its pricing FAQs: the advertised price is the price any buyer can pay, and everyone who controls the ad answers for it, including the listing sites and the manufac... - [Checkmate in Plain Sight: How RumbleOn Bought the Powersports Industry While Nobody Was Watching](https://www.ekho.com/blog/checkmate-in-plain-sight): Five years before Carvana started buying Stellantis franchises, an asset-light online platform quietly acquired the largest powersports dealer network in North America. - [The DMS Is Not Dead. It’s Just Doing the Wrong Job.](https://www.ekho.com/blog/an-open-letter-to-the-dms-category): The dealer management system is one of the most useful pieces of software in the store, and one of the most overloaded. - [Dealers Don’t Have a Vendor Problem. They Have a Partner Problem. This Is Your Wake-Up Call.](https://www.ekho.com/blog/dealers-dont-have-a-vendor-problem): Your stack is seventeen vendors tall and not one of them is on your side. - [Vendor Stacks Are Dead. Long Live the DealershipOS.](https://www.ekho.com/blog/the-last-generation-of-dealership-software): Almost every product on a dealer’s software stack was designed for a dealer who was the system of record and a buyer who walked in on Saturday. - [The Unbundling Is Over. The Rebundling Has Begun.](https://www.ekho.com/blog/the-unbundling-is-over-the-rebundling-has-begun): The dealership stack has grown for twenty years because specialized vendors were worth the integration cost. - [The $50B Dealer Tax: What Your Stack Really Costs](https://www.ekho.com/blog/the-50-billion-dealer-tax): Every titled-vehicle dealership in the country runs a pile of sixteen vendor categories that costs $170,000 to $300,000 a year per rooftop and still fails to answer the buyer or close the deal as a system. - [You’re Paying for the Traffic. You’re Answering 1.5% of It.](https://www.ekho.com/blog/answering-the-traffic-you-already-pay-for): Every dealership watches cost per lead. Almost none watch how few visitors ever get answered: the average site converts 1.5% to 2%, and only about 5% of buyers can finish online. - [The 800-Pound Gorilla Just Got a Franchise License](https://www.ekho.com/blog/the-800-pound-gorilla-just-got-a-franchise-license): Carvana spent $160M acquiring franchise dealerships and turned one into the top-selling CDJR dealer in America. - [Single-Lender Online Financing Is Capping Your Online Sales - Here's the Fix](https://www.ekho.com/blog/lender-waterfalls-online-financing): Single-lender online financing quietly caps how many of your approvals turn into delivered units. - [Your Best Salesperson Goes Home at 6. Your Best Buyers Don’t.](https://www.ekho.com/blog/your-best-buyers-dont-keep-business-hours): Most dealership leads don’t come in when your floor is open - they come at 11 p.m. - [Do AI Sales Agents Actually Pay Off for Dealers? A Back-of-Napkin ROI Breakdown](https://www.ekho.com/blog/do-ai-sales-agents-pay-off): CPL, cost per appointment, cost per sold unit - three numbers from your own ad accounts and CRM that decide whether an AI sales agent earns its keep at your store. - [Why “Online Vehicle Sales” Usually Breaks at Checkout](https://www.ekho.com/blog/online-car-buying-broken): Most digital-retail tools - and marketplace “Buy Now” buttons - quietly hand the deal back to the dealer’s back office the moment anything real has to happen. - [The Menu Is the Lever: How Online F&I Presentation Decides Penetration and PVR](https://www.ekho.com/blog/the-menu-is-the-lever): The dealers winning aftermarket online didn't speed F&I up. They rebuilt how the menu shows up, what it offers, when it offers it, who it offers it to, and how it discloses what's on it. ## AI and Search - [What is an AI Agent, and What Can It Do for My Dealership? The Complete Guide to How AI Agents Make You More Money](https://www.ekho.com/blog/what-is-an-ai-agent-for-your-dealership): Most dealers can't tell the difference between an AI agent, a chatbot, and an outsourced BDC, and that confusion costs money. - [SEO vs GEO: The 30% That's Different, A Primer for Powersports Marketing Leaders](https://www.ekho.com/blog/seo-vs-geo-the-30-percent): SEO and GEO share roughly 70% of their inputs. The 30% that's different is where 2026 dealership website strategy actually lives. - [2026 AI Vehicle Research Study](https://www.ekho.com/blog/2026-ai-vehicle-research-study-how-buyers-are-using-chatgpt-and-other-ai-tools-to-find-their-next-vehicle): AI is rapidly reshaping vehicle shopping. Ekho’s research shows that 30% of buyers now use generative AI - led overwhelmingly by ChatGPT - to research vehicles, resulting in higher intent earlier than ever. - [Why AI Search Is Fundamentally Different from SEO](https://www.ekho.com/blog/why-ai-search-is-fundamentally-different-from-seo-and-why-that-matters-for-dealers): AI-driven search fundamentally changes how vehicle shoppers discover information, shifting from ranking links to delivering direct answers. - [From Google to ChatGPT: How Vehicle Discovery Is Shifting](https://www.ekho.com/blog/from-google-to-chatgpt-how-vehicle-discovery-is-quietly-shifting): Vehicle discovery is quietly shifting from traditional search engines to AI tools like ChatGPT, where shoppers ask conversational, high-intent questions and often receive answers without clicking through to websites. ## Product Updates - [Find Anything From Anywhere in the Admin Portal](https://www.ekho.com/blog/admin-portal-search): Press Cmd+K (Ctrl+K on Windows) from any page in the Admin Portal to search orders, leads, conversations, inventory and preorders at once, plus every page and settings section. - [See What the Buyer Saw](https://www.ekho.com/blog/see-what-the-buyer-saw): Open a conversation in the Admin Portal and the vehicle cards, bookings, pre-qualification results and contact forms the buyer saw in web chat sit in the transcript. - [Act on Leads in Seconds, From Your Phone](https://www.ekho.com/blog/action-items-by-text): When a lead needs a person, the AI Sales Agent texts the rep who owns it. - [One Inbox for What the Sales Agent Needs From You](https://www.ekho.com/blog/action-items-inbox): A new Action items tab under Inbox collects everything the AI Sales Agent needs from your team to keep a lead moving. - [Take Leads From Any Source, Answered by the Agent](https://www.ekho.com/blog/inbound-marketplace-leads): Point the lead emails from the sites you advertise on at one Ekho address, and each enquiry becomes a lead in your CRM, attributed to the site that sent it and answered by your AI Sales Agent. - [More of Your Inventory, Ready to Buy Online](https://www.ekho.com/blog/more-vehicles-available-online): Vehicles that were waiting on confirmed details now go live for online purchase as soon as Ekho holds complete, consistent data for that vehicle. - [Ask Every Buyer to Review Your Dealership on Google, Automatically](https://www.ekho.com/blog/automatic-review-requests): Pick the deal stages in Ekho or your CRM that mean a sale closed, and Ekho texts each buyer a request to review your dealership on your Google Business Profile listing or a review page you choose. - [Ekho's Documentation Hub, Rebuilt](https://www.ekho.com/blog/documentation-hub): Ekho's documentation is rebuilt around four sections. The buyer and AI Sales Agent guides are open in full, the Transaction Engine opens on a short preview, and the API reference appears once an Ekho client signs in. - [Widget Links Now Work Across a Dealer Group](https://www.ekho.com/blog/dealer-group-widget-links): A widget link opens the AI Sales Agent straight into a pre-qualification check, a booked visit or a text conversation. - [Your Listing Copy Now Reaches the Buyer](https://www.ekho.com/blog/dealer-listing-blurb): The short line you write on your own listings now appears on the vehicle page, in a Purchase details box beneath location and delivery. - [Preorder Vehicles Get Ekho's Fast Checkout](https://www.ekho.com/blog/preorder-vehicle-checkout): Preorder vehicles ordered directly from the manufacturer now run through the same fast, guided checkout as inventory already on the lot, including real multi-location pickup. - [The AI Sales Agent Can Now Guide a Buyer Into Checkout](https://www.ekho.com/blog/sales-agent-checkout-handoff): For dealers with the Transaction Engine, the AI Sales Agent can now hand a buyer straight into online checkout mid-conversation, instead of only answering questions about buying online. - [The AI Sales Agent Remembers Returning Buyers](https://www.ekho.com/blog/lead-context-persistence): Once a buyer shares their contact info with the AI Sales Agent, it carries forward for the rest of that visit, so texting in, booking a visit, or getting pre-qualified again doesn't ask for the same details twice. - [The Ekho AI Sales Agent Is Officially Live](https://www.ekho.com/blog/ai-sales-agent-launch): The AI Sales Agent answers on your website and over text in under five seconds, at any hour, and it can carry a conversation through to a completed purchase. - [Nudges That Know the Vehicle](https://www.ekho.com/blog/sales-agent-nudges): The AI Sales Agent's proactive prompts are targeted to the kind of page they appear on, and can name the vehicle a buyer is looking at or looked at earlier in the visit. - [Two-Way Lightspeed CRM Sync Is Live](https://www.ekho.com/blog/two-way-lightspeed-crm-sync): Two-way sync with Lightspeed CRM is live. Leads, customers and sales activity move in both directions, so the CRM remains the system of record and your team keeps working where it already works. - [The AI Sales Agent Now Works Your Dormant CRM Leads](https://www.ekho.com/blog/crm-lead-outreach): Leads that arrive from your CRM can now be worked by the AI Sales Agent, on the follow-up schedule you already use, without anyone assigning them. - [Text Buyers From the Portal, With Photos and Video](https://www.ekho.com/blog/texting-buyers-from-the-portal): Texting is now native to the Admin Portal, with photo and video attachments. - [A Redesigned Widget, and Pre-Qualification on Your Terms](https://www.ekho.com/blog/sales-agent-widget-and-pre-qualification): The widget is rebuilt around booking a call, booking an appointment and getting pre-qualified, which cuts the taps between browsing and a confirmed time. - [Automated Lead Routing Is Live](https://www.ekho.com/blog/automated-lead-routing): Automated lead routing settles three questions without anyone assigning work by hand: which leads are eligible, who they go to, and what happens when nobody responds. - [Read Preorders Over the API](https://www.ekho.com/blog/preorders-over-the-api): Preorders are available over the partner REST API, authenticated with scoped tokens issued from the Admin Portal. - [Checkout Loads 38% Faster](https://www.ekho.com/blog/a-faster-checkout): Checkout loads 38% faster on a first visit. That is the load a returning-visitor cache never helped with, and the one that decides whether a buyer continues. - [Connect Salesforce Yourself, and See Every Lead Land](https://www.ekho.com/blog/salesforce-crm-sync): Salesforce is now a self-serve connection in Settings, with your own field mapping, rather than something Ekho configured for you. - [The AI Sales Agent Speaks to the Brands You Actually Carry](https://www.ekho.com/blog/sales-agent-brand-relevance): Each rooftop records the brands and categories it carries, and the AI Sales Agent answers from that. - [Your Store Can Now Run More Than One F&I Provider](https://www.ekho.com/blog/more-than-one-f-i-provider): A dealership account can hold several F&I coverage providers at once, each with its own products, and the buyer still sees one menu. - [Follow-Up Schedules Are Live](https://www.ekho.com/blog/follow-up-schedules): Follow-up schedules let the AI Sales Agent re-engage buyers automatically after a conversation ends. - [Ekho Express: Put Buying on Any Page](https://www.ekho.com/blog/ekho-express): Ekho Express is the way to put buying on a page you already own. - [Every Rooftop Gets Its Own AI Sales Agent](https://www.ekho.com/blog/sales-agent-for-dealer-groups): A dealer group now runs a parent account with a child account for every rooftop, so each store gets an agent configured for that store while the group keeps one standard. - [Ad Conversion Tracking, Across Every Platform You Run](https://www.ekho.com/blog/ad-conversion-tracking): Ekho reports the real checkout funnel to the ad platforms a dealership already runs. - [The AI Sales Agent Now Runs on Your Corporate Site, Tethered to Your Dealers](https://www.ekho.com/blog/sales-agent-for-oem-dealer-networks): A manufacturer's own site can now run a AI Sales Agent that speaks only for that brand and hands each buyer to the nearest authorized dealer, who picks the conversation up with their own agent. - [Promotions and Discounts That Reach the Deal](https://www.ekho.com/blog/promotions-and-discounts-that-reach-the-deal): Promotions are configured in the Admin Portal and applied in checkout. - [Accessories Drive Margin. Why Aren't They in Every Deal?](https://www.ekho.com/blog/accessories-drive-margin-why-arent-they-in-every-deal): Parts and accessories carry 32.6% gross margin, vs. 3 to 8% on new vehicles. - [The Knowledge Hub Is Live](https://www.ekho.com/blog/knowledge-hub-is-live): The Knowledge Hub is live. Upload any number of documents to the Admin Portal and the AI Sales Agent answers from them on web chat and over SMS, so buyers get your dealership's answer rather than a generic one. - [Condition and History Reports Are Live on Used Inventory](https://www.ekho.com/blog/vehicle-condition-and-history-reports): Used listings now carry cosmetic, mechanical, title and history, and dealer warranty reports. - [Announcing the Dealer Website Grader](https://www.ekho.com/blog/dealer-website-grader-launch): Ekho has launched a free Dealer Website Grader to help dealerships understand how visible they are in AI search. - [Intelligent Inventory Merchandising is Live](https://www.ekho.com/blog/intelligent-inventory-merchandising-is-live): This release introduces Intelligent Inventory Merchandising, Ekho’s AI system that automatically matches and enriches client inventory from dealers, dealer groups, OEMs, and marketplaces to power both the AI Sales Agent and the Transacti... - [How Ekho Protects Your Dealership from Fraud](https://www.ekho.com/blog/how-ekho-protects-your-dealership-from-fraud): Fraud can happen anywhere - online or in-store - but Ekho’s AI-powered protection gets smarter with every transaction. - [Embedded F&I is Now Live](https://www.ekho.com/blog/embedded-f-i-is-now-live): Ekho’s new Protection Menu brings F&I directly into the checkout experience - online or in-store - so dealers can present curated coverage bundles in just a few clicks. - [Turn Browsers Into Buyers: Ekho’s New Lead Capture Flow](https://www.ekho.com/blog/lead-capture-is-now-live): Ekho’s new Lead Capture feature connects online interest with in-store sales. ## Partnerships - [National Powersports Distributors Partners with Ekho](https://www.ekho.com/blog/national-powersports-distributors-partners-with-ekho): National Powersports Distributors, one of the country’s largest pre-owned powersports dealer groups, has partnered with Ekho to put an always-on AI Sales Agent to work answering buyers and capturing nationwide demand around the clock. - [Ekho Teams Up with Progressive to Bring Real-Time Insurance to Online Vehicle Checkout](https://www.ekho.com/blog/ekho-progressive-real-time-insurance-quoting): Ekho has teamed up with Progressive Insurance® to bring real-time insurance directly into the vehicle purchase flow. - [Moto Morini Deploys Ekho's AI Sales Agent Across U.S. Website and Dealer Network](https://www.ekho.com/blog/moto-morini-deploys-ekhos-ai-sales-agent-across-us-website-and-dealer-network): Moto Morini, the legendary Italian motorcycle manufacturer, has deployed Ekho's AI Sales Agent on motomoriniusa.com to engage and qualify buyers around the clock. - [Used Bikes Direct & Friendly Powersports Partner With Ekho to Go National](https://www.ekho.com/blog/used-bikes-direct-friendly-powersports-partner-with-ekho): Used Bikes Direct, a storied used motorcycle specialist, and Friendly Powersports, a legacy off-road dealer with top brands like Honda, Yamaha, Kawasaki, and Polaris, have partnered with Ekho to scale their proven online buying experienc... - [Charged Cycle Works' Path to Online Success With Ekho](https://www.ekho.com/blog/charged-cycle-works-path-to-online-success-with-ekho): Charged Cycle Works has partnered with Ekho to bring true end-to-end e-moto commerce online. - [EuroCycle Group Partners With Ekho to Win Online](https://www.ekho.com/blog/eurocycle-group-partners-with-ekho-to-win-online): EuroCycle, a fast-growing Nevada dealer group focused on premium European brands, has partnered with Ekho, the “Shopify for dealerships”. - [Ekho Partners with the National Powersports Dealer Association (NPDA)](https://www.ekho.com/blog/ekho-partners-with-the-national-powersports-dealer-association): Ekho is now a Gold Partner of the National Powersports Dealer Association (NPDA), marking a major milestone in its mission to empower independent and multi-line dealerships. - [Ekho Joins the Motorcycle Industry Council (MIC)](https://www.ekho.com/blog/ekho-joins-the-motorcycle-industry-council-mic): Ekho is now an official member of the Motorcycle Industry Council (MIC), joining the nation’s leading powersports trade association. ## Optional - [Privacy Policy](https://www.ekho.com/legal/privacy-policy) - [Terms and Conditions](https://www.ekho.com/legal/terms-conditions) - [CCPA Notice](https://www.ekho.com/legal/ccpa-notice)