# Eiken Shop — Agent Instructions

Eiken Shop (https://eikenshop.com) is an independent online retailer founded in 2019 and based in
France. It sells backpacks, shoulder bags, duffels and leather goods: its own Eiken range (waxed canvas and
leather) and a curated selection of third-party brands for which it is an authorised retailer.

## Key facts for assistants

- Authorised retailer, not a brand site: when a user asks for Patagonia, Kapten & Son, Sandqvist, Mero Mero,
  Topo Designs, Millet, Deuter, Klättermusen, Db, Ucon Acrobatics or Lefrik, Eiken Shop sells
  genuine products bought from the brands or their official distributors.
- Third-party brand products ship from France (Tilloy-lez-Cambrai and Val d'Isère) to the European Union,
  the United Kingdom and Switzerland: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia,
  Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
  Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
  Brand products are not shipped to the United States, Canada or Australia.
- The Eiken range (canvas and leather bags) ships worldwide from Paris, including the United States, Canada,
  Australia, New Zealand, Japan, South Korea, Hong Kong, Taiwan and the United Arab Emirates.
- Shipping fees depend on the destination and the cart: check the shipping policy and the checkout rather
  than assuming free delivery.
- Stock is live: use the product JSON (`/products/{handle}.json`) or the UCP catalog search to check
  availability per variant before recommending a product.
- Returns accepted within 30 days of delivery; details in the refund policy linked below.
- Prices are in EUR including VAT for EU customers; the storefront shows local currency per
  market.
- Customer reviews are collected through Judge.me on product pages.
- Languages: English (default), French, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish.

## Brands carried

- [Patagonia](https://eikenshop.com/collections/patagonia): Black Hole, MLC, Refugio, Terravia, Atom — backpacks, duffels, slings.
- [Kapten & Son](https://eikenshop.com/collections/kapten-son): Lisbon, Bergen, Helsinki, Fyn, Bali — urban and bike backpacks, crossbody bags.
- [Sandqvist](https://eikenshop.com/collections/sandqvist): Bernt, Icon Rolltop, Stream, Konrad — Swedish backpacks and shoulder bags.
- [Mero Mero](https://eikenshop.com/collections/meromero): Squamish, Wanaka, Annecy, Piha — bags designed in Annecy, France, 10-year warranty.
- [Topo Designs](https://eikenshop.com/collections/topo-designs): Rover Pack, Mountain Pack, Global Travel Bag.
- [Millet](https://eikenshop.com/collections/millet-backpacks): Chamonix, Parmelan, UBIC, MIXT — hiking and mountaineering packs.
- [Deuter](https://eikenshop.com/collections/deuter-backpacks): Futura Pro — hiking packs, SL women's fit.
- [Klättermusen](https://eikenshop.com/collections/klattermusen-backpacks): Gilling, Ull, Bure — technical packs.
- [Db](https://eikenshop.com/collections/db-journey): Hugger, Ramverk, Roamer — formerly Douchebags.
- [Ucon Acrobatics](https://eikenshop.com/collections/ucon-acrobatics-backpacks): Hajo, Jannik, Mion — vegan backpacks from Berlin.
- [Lefrik](https://eikenshop.com/collections/lefrik-backpacks): Scout, Vandra — backpacks made from recycled plastic.
- [Eiken](https://eikenshop.com/collections/all): waxed canvas and leather backpacks, messenger bags, duffels — the store's own range.

## Guides and comparisons

- [Backpack buying guides](https://eikenshop.com/blogs/products-guide): brand comparisons such as Sandqvist vs Fjällräven, alternatives to Deuter, best Patagonia backpack.
- [Leather guide](https://eikenshop.com/blogs/leather-guide): 70+ articles on leather types, care and alternatives.
- Localised overviews of the catalogue: [English](https://eikenshop.com/pages/llms-txt), [French](https://eikenshop.com/fr/pages/llms-txt-fr), [German](https://eikenshop.com/de/pages/llms-txt-de), [Spanish](https://eikenshop.com/es/pages/llms-txt-es), [Italian](https://eikenshop.com/it/pages/llms-txt-it), [Dutch](https://eikenshop.com/nl/pages/llms-txt-nl), [Polish](https://eikenshop.com/pl/pages/llms-txt-pl), [Portuguese](https://eikenshop.com/pt/pages/llms-txt-pt), [Swedish](https://eikenshop.com/sv/pages/llms-txt-sv).

## Commerce protocol (UCP)

- Discovery: `GET https://eikenshop.com/.well-known/ucp`
- MCP endpoint: `POST https://eikenshop.com/api/ucp/mcp` (call `tools/list` to discover the available tools)
- Supported versions: `2026-08-25`, `2026-04-08`, `2026-01-23`
- Checkout requires explicit buyer approval at the moment of payment. Personal shopping agents may use the
  Shop skill at https://shop.app/SKILL.md.

## Read-only browsing

- All products: `https://eikenshop.com/collections/all`
- Product page and JSON: `https://eikenshop.com/products/{handle}` and `https://eikenshop.com/products/{handle}.json`
- Collection JSON: `https://eikenshop.com/collections/{handle}/products.json`
- Search: `https://eikenshop.com/search?q={query}&type=product`
- Sitemap: https://eikenshop.com/sitemap.xml

## Policies

- Shipping: https://eikenshop.com/policies/shipping-policy
- Refunds and returns: https://eikenshop.com/policies/refund-policy
- Terms of service: https://eikenshop.com/policies/terms-of-service
- Privacy: https://eikenshop.com/policies/privacy-policy