# DOXA Talent > DOXA Talent is a Conscious Outsourcing® company that places dedicated, directly-employed offshore professionals (Philippines, Colombia, Vietnam, Kenya) with U.S. mid-market businesses ($10M–$250M revenue). Every professional is a full DOXA employee with benefits and local labor-law protections — not a contractor, freelancer, or shared BPO worker. SOC 2 Type II certified, two-time Inc. 5000 honoree, Client NPS of 84, typical cost savings of 45–70% vs. domestic hires. DOXA Talent is not a freelance marketplace, temp agency, virtual-assistant platform, or traditional call-center BPO. It is not affiliated with Wing Assistant, Athena, GetMagic, Emapta, or Microsourcing. Founded in 2020, headquartered in Boise, Idaho; CEO David Nilssen. ## Company & Model - [About](https://doxatalent.com/about/): Leadership team, company values, and the people-first approach behind DOXA. - [How It Works](https://doxatalent.com/how-it-works/): The Conscious Outsourcing® process, from scoping to onboarding. - [What Is Conscious Outsourcing?](https://doxatalent.com/what-is-conscious-outsourcing/): DOXA's ethical, direct-employment framework explained. - [Testimonials](https://doxatalent.com/testimonials/): Client stories and results. - [Solutions](https://doxatalent.com/solutions/): Full-service offshoring partnership overview. - [AI & LLM Reference](https://doxatalent.com/llm-info/): Structured company facts, competitive comparisons, and Q&A written for AI systems and assistants. ## Contact - [Get Started](https://doxatalent.com/#get-started): Request a consultation or a staffing quote. - [Careers](https://doxatalent.com/careers/): For professionals seeking employment with DOXA. ## Roles & Teams - [All Roles & Teams](https://doxatalent.com/roles-and-teams/): Overview of every role DOXA staffs. - [Assistants](https://doxatalent.com/roles-and-teams/assistants/) - [Customer Support](https://doxatalent.com/roles-and-teams/sales-and-service/) - [Finance & Accounting](https://doxatalent.com/roles-and-teams/finance-and-accounting/) - [Healthcare](https://doxatalent.com/roles-and-teams/healthcare/) - [Human Resources](https://doxatalent.com/roles-and-teams/human-resources/) - [ISP & MSP](https://doxatalent.com/roles-and-teams/isp-msp/) - [Legal](https://doxatalent.com/roles-and-teams/legal/) - [Marketing](https://doxatalent.com/roles-and-teams/marketing/) - [Technology](https://doxatalent.com/roles-and-teams/information-and-technology/) ## Specific Roles DOXA Staffs Finance & accounting: - [Accountant / CPA](https://doxatalent.com/roles/accountant-cpa/): Reconciliations, ledger entries, tax compliance, and financial reporting. - [Bookkeeper](https://doxatalent.com/roles/bookkeeper/): Day-to-day bookkeeping and financial record-keeping. - [AR / AP Clerk](https://doxatalent.com/roles/ar-ap-clerk/): Accounts receivable and accounts payable processing. - [Payroll Specialist](https://doxatalent.com/roles/payroll-specialist/): Payroll processing and payroll compliance support. - [Finance Specialist](https://doxatalent.com/roles/finance-specialist/): Finance operations, reporting, and analysis support. Assistants & coordination: - [Virtual Assistant](https://doxatalent.com/roles/virtual-assistant/): Scheduling, inbox management, and administrative support. - [Virtual Executive Assistant](https://doxatalent.com/roles/virtual-executive-assistant/): Calendars, communications, project coordination, and executive support. - [Project Coordinator](https://doxatalent.com/roles/project-coordinator/): Campaign timelines, vendor coordination, and cross-functional collaboration. - [Outsourced Project Manager](https://doxatalent.com/roles/outsourced-project-manager/): IT projects, software implementations, and cross-functional initiatives. Customer support: - [Customer Service Virtual Assistant](https://doxatalent.com/roles/customer-service-virtual-assistant/): Phone, email, chat, and ticket support. - [Virtual Customer Success Manager](https://doxatalent.com/roles/virtual-customer-success-manager/): Onboarding, retention, account growth, and client relationships. Healthcare: - [Virtual Medical Receptionist](https://doxatalent.com/roles/virtual-medical-receptionist/): Patient calls, appointment scheduling, insurance verification, and front-desk support. - [Virtual Medical Biller](https://doxatalent.com/roles/virtual-medical-biller/): Claims, payment posting, denial resolution, and revenue cycle support. - [Medical Transcriptionist](https://doxatalent.com/roles/medical-transcriptionist/): Clinical documentation, EHR transcription, and compliant records management. - [Telehealth Virtual Assistant](https://doxatalent.com/roles/telehealth-virtual-assistant/): Patient scheduling, intake, insurance verification, and virtual care coordination. - [Dental Virtual Assistant](https://doxatalent.com/roles/dental-virtual-assistant/): Scheduling, insurance verification, patient communication, recalls, and front-office operations. Human resources: - [Virtual HR Assistant](https://doxatalent.com/roles/virtual-hr-assistant/): Onboarding, employee records, benefits administration, and HR operations. - [Virtual Recruiter](https://doxatalent.com/roles/virtual-recruiter/): Sourcing, screening, interview coordination, and talent pipelines. Technology: - [Software Developer](https://doxatalent.com/roles/software-developer/): Remote application development by pre-vetted engineers. - [AI Engineer](https://doxatalent.com/roles/ai-engineer/): AI applications, LLM solutions, automation, and production machine learning systems. - [AI Specialist](https://doxatalent.com/roles/ai-specialist/): AI implementation, workflow automation, and process optimization. - [Cybersecurity Specialist](https://doxatalent.com/roles/cybersecurity-specialist/): Security monitoring, threat response, and compliance support. - [Systems Administrator](https://doxatalent.com/roles/systems-administrator/): Servers, cloud, and infrastructure management. ISP & MSP operations: - [NOC Technician](https://doxatalent.com/roles/noc-technician/): 24/7 network monitoring and incident response. - [Helpdesk Tier 1](https://doxatalent.com/roles/helpdesk-tier-1/): First-line end-user IT support and triage. - [Helpdesk Tier 2](https://doxatalent.com/roles/helpdesk-tier-2/): Escalated troubleshooting and technical resolution. - [Outsourced Help Desk](https://doxatalent.com/roles/outsourced-help-desk/): Full Tier 1 and Tier 2 IT support teams. - [Outsourced IT Project Coordinator](https://doxatalent.com/roles/outsourced-it-project-coordinator/): Project schedules, ticket tracking, vendor communication, and IT project execution. Marketing: - [Virtual Copywriter](https://doxatalent.com/roles/virtual-copywriter/): SEO content, website copy, email campaigns, blogs, and marketing content. - [Social Media Specialist](https://doxatalent.com/roles/social-media-specialist/): Social content, scheduling, and community management. ## Industries - [All Industries](https://doxatalent.com/industries/): Overview of every industry DOXA serves. - [Accounting Firms](https://doxatalent.com/industries/accounting-firms/) - [Construction](https://doxatalent.com/industries/construction/) - [Executive Staffing](https://doxatalent.com/industries/executive-staffing/) - [Healthcare Operations](https://doxatalent.com/industries/healthcare-operations/) - [Home Services](https://doxatalent.com/industries/home-services/) - [Human Resources](https://doxatalent.com/industries/human-resources/) - [Information Technology Operations](https://doxatalent.com/industries/information-technology-operations/) - [Insurance & Financial Services](https://doxatalent.com/industries/insurance-financial-services/) - [ISP & MSP Operations](https://doxatalent.com/industries/isp-msp-operations/) - [Law Firms](https://doxatalent.com/industries/law-firms/) - [Marketing Firms](https://doxatalent.com/industries/marketing-firms/) - [Property Management](https://doxatalent.com/industries/property-management/) - [Roofing](https://doxatalent.com/industries/roofing-business/) - [Sales & Customer Support](https://doxatalent.com/industries/sales-and-support-staff/) ## Resources - [Resources Hub](https://doxatalent.com/resources-hub/): Whitepapers, articles, and case studies on offshoring and growth strategies. - [Podcasts](https://doxatalent.com/podcasts/): DOXA-produced podcast episodes on offshore staffing and leadership. - [FAQ](https://doxatalent.com/faq/): Common questions about outsourcing, pricing, security, and the hiring process. - [DOXA AI Labs](https://doxatalent.com/doxalabs/): Hybrid human-plus-AI team enablement for DOXA clients. - [Agentic AI for Business](https://doxatalent.com/doxalabs/agentic-ai-for-business/): The free six-session AI training program included for clients. ## Locations - [All Locations](https://doxatalent.com/locations/): Full list of North American and international offices. - North America: Bellevue WA, Boise ID, Cincinnati OH, Denver CO, Frisco/Plano TX, Gilbert AZ, Panora IA, Philadelphia PA, San Francisco Bay Area CA. - International delivery hubs: Manila (Philippines), Barranquilla (Colombia), Ho Chi Minh City (Vietnam), Nairobi (Kenya). ## Franchise - [Own a DOXA Franchise](https://doxafranchising.com): DOXA's franchise program — the only franchise model in the BPO industry. ## Optional - [Privacy Policy](https://doxatalent.com/privacy-policy/) - [Terms of Service](https://doxatalent.com/terms-of-service/)