# DexCare: The navigation platform patient access run on > DexCare is infrastructure for patient navigation and scheduling to grow patient volume without adding clinical resources\. The platform connects data across EMRs, workflows, and access points so health systems route patients to available care, regardless of where they enter or what modality they need\. The problem? Capacity exists but systems can't see it\. Results: 40% more patients treated and 5\-day reduction in wait times\. DexCare serves 57M\+ patients across 50 states, including Providence, Kaiser Permanente, and Piedmont\. Generated by Yoast SEO v28.3, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [DexCare: A patient navigation company](https://dexcare.com/) - [Introducing Mila Health](https://dexcare.com/platform/mila/) - [Search and Schedule](https://dexcare.com/platform/search-and-schedule/) - [India](https://dexcare.com/careers/india/) - [Careers](https://dexcare.com/careers/) ## Posts - [Seattle startups DexCare and Mila Health combine to expand AI patient scheduling](https://www.geekwire.com/2026/seattle-startups-dexcare-and-mila-health-combine-to-expand-ai-patient-scheduling/): DexCare acquires Mila Health, extending AI agents from appointment scheduling into broader patient communication workflows\. - [DexCare Acquires Mila Health, Extending AI Agents From Scheduling to Care Coordination](https://dexcare.com/news/dexcare-acquires-mila-health/): DexCare acquires Mila, adding AI agents that reach patients and get them scheduled, prepped and seen\. - [Making digital tools work for patients and doctors: Data Book podcast](https://www.chiefhealthcareexecutive.com/view/making-digital-tools-work-for-patients-and-doctors/): Dr\. Vanessa Diaz, a physician leader at the Medical University of South Carolina health system, says patients aren’t just desiring more convenience\. They’re demanding it\. - [Healthcare’s AI Boom Is Repeating an Age\-Old Mistake](https://www.healthcareittoday.com/2026/08/19/millions-of-americans-are-asking-ai-for-medical-help-bad-data-is-standing-in-the-way/): 70% of health systems report a failed AI pilot, and fragmented data is the common thread\. - [Millions of Americans are Asking AI for Medical Help, Bad Data is Standing in the Way](https://www.healthcareittoday.com/2026/08/19/millions-of-americans-are-asking-ai-for-medical-help-bad-data-is-standing-in-the-way/): Millions turn to AI for medical help each week, but inaccurate provider data undermines the results\. ## Resources - [Your AI Agent Doesn't Know It's Tuesday](https://dexcare.com/resources/articles/your-ai-agent-doesnt-know-its-tuesday/): AI agents sound convincingly human, but they’re only as good as your data\. - [Conversational AI in Healthcare Has to Remember the Whole Care Journey](https://dexcare.com/resources/articles/conversational-ai-in-healthcare-that-remembers-the-journey/): Most AI answers easy questions\. Patients need AI that handles complex requests and remembers every step\. - [What Is Care Coordination? How AI Carries the Plan to a Completed Visit](https://dexcare.com/resources/articles/what-is-care-coordination-how-ai-carries-the-plan-to-a-completed-visit/): AI agents now close care coordination loops that coordinators and nurses once tracked by hand\. - [How Health Systems Turn Deployment Into Adoption ](https://dexcare.com/resources/articles/how-health-systems-turn-deployment-into-adoption/): Three health system leaders explain how they bring in the front line before rolling out a new tool\. - [Smart Patient Routing: The Most Effective Way to Reduce ED Overcrowding](https://dexcare.com/resources/articles/smart-patient-routing-reduce-ed-overcrowding/): When patients end up in the wrong care setting, everyone pays the price \- health systems, clinicians, and even patients themselves\. ## Campaigns - [Dinner With DexCare at 2026 AI For Hospitals and Health Plans Congress](https://dexcare.com/campaigns/dinner-with-dexcare-at-2026-ai-for-hospitals-and-health-plans-congress/) - [Provider Data](https://dexcare.com/campaigns/provider-data/) - [Optimize Explainer Video](https://dexcare.com/campaigns/optimize-explainer-video/) - [The Golden Record](https://dexcare.com/campaigns/the-golden-record/) - [Scheduling Data Foundation](https://dexcare.com/campaigns/scheduling-data-foundation/) ## Customer Stories - [Large, Regional Health System Increases Conversion Rate by 81%](https://dexcare.com/customer-stories/dexcare-omni-search/): Regional health system boosted booking completion 35% and conversion 81% with DexCare's intelligent search\. - [Providence Increases Patient Acquisition By 30%](https://dexcare.com/customer-stories/providence/): Providence boosted new patient acquisition 30% and achieved 97 NPS using DexCare's platform\. - [SSM Health Increases New Patient Acquisition By 19%](https://dexcare.com/customer-stories/ssm/): SSM Health's digital platform streamlined patient care booking with a user\-friendly process\. - [How DexCare Helped MUSC Earn Top Ranks in Patient Scheduling](https://dexcare.com/customer-stories/musc/): MUSC reached top quartile scheduling satisfaction and significantly expanded its patient base\. - [University of Rochester Medical Center — Customer Story](https://dexcare.com/customer-stories/urmc/): URMC Health uses DexCare technology to deliver virtual mental health care to rural communities\. ## Categories - [News](https://dexcare.com/news_category/news/) ## Resource Categories - [Articles](https://dexcare.com/resources/articles/) - [Podcasts](https://dexcare.com/resources/podcasts/) - [Webinars](https://dexcare.com/resources/webinars/) - [Guides](https://dexcare.com/resources/guides/) ## Resource Tags - [Capacity Optimization](https://dexcare.com/resources/topic/capacity-optimization/) - [Patient Access](https://dexcare.com/resources/topic/patient-access/) - [Patient Scheduling](https://dexcare.com/resources/topic/patient-scheduling/) - [Performance \& Growth](https://dexcare.com/resources/topic/performance-growth/) - [Patient Navigation](https://dexcare.com/resources/topic/patient-navigation/) ## Optional - [Sitemap index](https://dexcare.com/sitemap_index.xml)