Generated by [llmstxtgenerate.com](https://llmstxtgenerate.com) — this llms.txt file is designed to help LLMs better understand and index this website. # www.deskpro.com > The omnichannel platform for efficient support, ticket management, and support collaboration. Deploy in any cloud or self-host. ## Home [The Human Help Desk for Smarter Ticketing | Deskpro](https://www.deskpro.com): The omnichannel platform for efficient support, ticket management, and support collaboration. Deploy in any cloud or self-host. ## Blog [Deskpro Blog](https://www.deskpro.com/blog): Discover insights on AI-powered support, omnichannel service, and secure help desk innovation from the Deskpro team. ## About [About Us | Building a world with better support | Deskpro](https://www.deskpro.com/about): We empower organizations to take complete control over their support tools and cultivate meaningful relationships with their customers. ## Pricing [Deskpro Pricing | Secure, AI-Powered Help Desk Software](https://www.deskpro.com/pricing/cloud): Find the right Deskpro plan for your team. Support every channel, choose your AI, and enjoy enterprise-grade security and compliance by default. [Pricing Private | Deskpro](https://www.deskpro.com/pricing/private): Pricing Private | Deskpro ## Solutions [Government Help Desk Software & AI Solutions for Secure Public Sector](https://www.deskpro.com/solutions/government): Secure government help desk software with private deployment and AI. Improve public services, ensure compliance, and protect sensitive data with Deskpro. [Help Desk Software for Travel & Tourism | Deskpro](https://www.deskpro.com/solutions/travel-tourism): Deskpro help desk software for travel & tourism brings together all your support requests into a single, intuitive interface. [Help Desk Software for Finance, Fintech & Banks | Deskpro](https://www.deskpro.com/solutions/finance): Our help desk software for finance brings together all your support requests into a single, intuitive interface. [IT Help Desk Software & Ticketing Support | AI-Enabled, Internal IT Help Desk for Enterprise](https://www.deskpro.com/solutions/it-service-desk): IT ticketing system that automates key support processes for your IT Team. A ticketing system that allows support staff to handle requests productively. [HR Help Desk Software for Internal Employees | Deskpro](https://www.deskpro.com/solutions/hr): Streamline your HR Team processes and enhance employee support with Deskpro's HR help desk service that simplifies request management and communication. [Help Desk Software That Scales With Your Software and Team | Deskpro](https://www.deskpro.com/solutions/technology): Deskpro help desk software for technology brings together all your support requests into a single, intuitive interface. [Healthcare Help Desk Software for Secure Patient & Internal Support](https://www.deskpro.com/solutions/healthcare): Secure, HIPAA compliant healthcare help desk software. Protect PHI, streamline IT support, and deliver secure messaging for healthcare teams with Deskpro. [Education Help Desk Software for Universities, Colleges & Schools](https://www.deskpro.com/solutions/education): Deskpro help desk software & ticketing system for schools, universities & education centralizes all your support requests into one platform. [Business Support Software | Deskpro Help Desk Software](https://www.deskpro.com/solutions/b2b): Deskpro's AI-powered help desk software enables customer service teams to provide exceptional support experiences to their clients. ## Product [Business Support Software | Deskpro Help Desk Software](https://www.deskpro.com/product/customer-support): Deskpro's AI-powered help desk software enables customer service teams to provide exceptional support experiences to their clients. [Email Ticketing System & Email Help Desk Software for Customer Support](https://www.deskpro.com/product/email): Turn every support email into a tracked, prioritized ticket with Deskpro's email ticketing system. Get automation, SLAs, and full customer context. [Customer Contact Forms | Help Desk Software | Deskpro](https://www.deskpro.com/product/forms): Use dynamic forms to collect information for a more structured process. Forms help to streamline your support & allow for more personal interactions. [Chat Software for Customer and Product Support | Deskpro](https://www.deskpro.com/product/live-chat-software): Elevate your support with live or async chat; helping users connect instantly for automated or real-time assistance, and boosting customer engagement. [Call Center Ticketing Software | Deskpro](https://www.deskpro.com/product/voice): Deskpro Voice: Streamline your call center operations with our integrated cloud-based solution. Improve customer support and resolve issues faster. [Slack Ticketing System | Deskpro Help Desk for Slack](https://www.deskpro.com/product/slack): Create, view, and manage Deskpro tickets in Slack for easier support in the tools your team already loves. [Help Desk Ticketing for Microsoft Teams | Deskpro](https://www.deskpro.com/product/microsoft-teams): Microsoft Teams Help Desk & Ticketing System | Integrates with Teams [External Messaging Services | WhatsApp & SMS Support Platform](https://www.deskpro.com/product/messaging-services): Enhance customer support with External Messaging Services. Integrate SMS and WhatsApp to provide instant, reliable, and secure communication for improved customer satisfaction and efficiency. [WhatsApp Customer Support Ticketing System | Deskpro Help Desk Software](https://www.deskpro.com/product/messaging-services/whatsapp): Deskpro's WhatsApp help desk integration allows you to respond to customer queries more efficiently. Make social media ticketing simple. [Facebook Customer Service Software | Social Media Ticketing Help Desk](https://www.deskpro.com/product/social/facebook): Provide rapid support for your users via Deskpro's Facebook integration for seamless social media support. [Instagram Help Desk Integration for Customer Service | Deskpro](https://www.deskpro.com/product/social/instagram): Our Instagram ticketing system lets you stay on top of Instagram messages directly in your help desk and track every inquiry until resolution. ## Why deskpro [Why Deskpro?](https://www.deskpro.com/why-deskpro): Deskpro brings every support channel, workflow, and team into one powerful platform. Deliver faster support, reduce workload, and stay in control. ## Features [AI Help Desk Software | Leading AI Help Desk Solution for Enterprise | Deskpro](https://www.deskpro.com/features/ai): Transform your help desk with AI-powered software at your teams' fingertips. Advanced AI helps analyze, predict, and improve ticket responses in a flash. [Help Desk Automation | Customer Support Automation | Deskpro](https://www.deskpro.com/features/automation): Save time and reduce costs with intelligent help desk automation tools that will increase the efficiency, quality and consistency of your support. [Approvals & Multi-Level Business Workflows | Deskpro](https://www.deskpro.com/features/approvals): Streamline approval processes with Deskpro's workflow solution. Track and manage requests efficiently for faster ticket resolution. [Help Desk Mobile App | Available on iOS & Android | Deskpro](https://www.deskpro.com/features/mobile): Manage your help desk on-the-go with Deskpro's mobile app. Access powerful features, organize tickets, and provide seamless support from your favorite device. [Advanced Help Desk Customization & Personalization | Deskpro](https://www.deskpro.com/features/customization): Customize your help desk to achieve your unique goals with ease using Deskpro. [Help Desk Integrations | Streamline Workflow with Powerful Tools | Deskpro](https://www.deskpro.com/features/integrations): Effortlessly connect your help desk with over a thousand apps and integrations for streamlined support operations. Sign up today to try it out! [Support Agent Instant Messaging & Collaboration | Deskpro](https://www.deskpro.com/features/team-messaging): Team up on customer support and resolve customer issues effectively and efficiently with a collaborative help desk. [Snippets | Canned responses for customer service | Deskpro](https://www.deskpro.com/features/snippets): Boost productivity, eliminate errors, and deliver personalized customer service with Deskpro's canned responses and snippets. [Customer Support Analytics | Deskpro](https://www.deskpro.com/features/reporting): Improve support with Deskpro's analytics. Customize reports, track performance, and make data-driven decisions for better insights. [Help Center - Self Service Customer Support Software | Deskpro](https://www.deskpro.com/features/help-center): Deskpro's self-service Help Center, part of our broader help desk, lets customers resolve issues 24/7, reducing agent workload and boosting CSAT. [Help Desk Software Features: Customer Service Platform Functions & Benefits for Enterprise](https://www.deskpro.com/features): Check out all the features available in Deskpro. Arm your team with the essential support tools for success. [Customer Satisfaction Software (CSAT) | Deskpro](https://www.deskpro.com/customer-satisfaction): Gather analytical CSAT insights from your customers’ feedback with Customer Satisfaction software built into your help desk. ## Private & On-Premise Help Desk [Secure Help Desk Software | AI-Driven Cloud & On-Premise Software | Deskpro Private](https://www.deskpro.com/private): Deskpro Private help desk software enables secure AI-powered support inside private clouds, on-premise or VPC deployments—meeting data sovereignty, compliance & security needs. ## Professional services [Customer Support Services | Deskpro Help Desk Software](https://www.deskpro.com/professional-services): Looking to upgrade your help desk even more? Deskpro provides a range of professional services to enhance your experience to your specific needs. ## Partners [Become a Deskpro Partner](https://www.deskpro.com/partners): Join Deskpro and help shape the future of customer support. Explore open roles and be part of the team redefining help desk software. [AWS Partner | Host Deskpro your way](https://www.deskpro.com/partners/aws): Discover how Deskpro leverages the power of AWS to deliver a scalable, secure, and high-performance help desk platform. Explore deployment options, integration flexibility, and enterprise-ready support, powered by Amazon Web Services. ## Security [Security & Privacy | Deskpro Trust Center](https://www.deskpro.com/security): Deskpro is committed to maintaining and improving security of both our Cloud and On-Premise help desk software such as ISO 27001 & SOC 2 Type II compliance. ## Tour [Deskpro Tour | Help Desk Software](https://www.deskpro.com/tour): Watch a full video tour or let our product experts show you around individual features of the Deskpro help desk software. ## Apps [Apps & Integrations | Deskpro](https://www.deskpro.com/apps): Explore the Deskpro apps marketplace to extend your support capabilities. Integrate Deskpro with your favorite tools to unlock your help desk's potential. ## Careers [Careers | Join the future of help desk innovation](https://www.deskpro.com/careers): Join Deskpro and help shape the future of customer support. Explore open roles and be part of the team redefining help desk software. ## Demo [Book a Demo | Deskpro](https://www.deskpro.com/demo): Get a live 1:1 personalized demo and your questions answered with one of our customer happiness team members. ## Cloud vs on premise [On-Premise vs Cloud Help Desk Solution | Deskpro](https://www.deskpro.com/cloud-vs-on-premise): Compare Deskpro's On-Premise and Cloud based help desk solutions. Choose the one that fits your business needs. Book a demo today. ## Case studies [Customer Stories | Deskpro](https://www.deskpro.com/case-studies): We're proud that the world's leading organizations rely on our help desk software for outstanding customer service and user support. ## Legal [Deskpro Customer Agreement | Deskpro](https://www.deskpro.com/legal/customer-agreement): Read Deskpro's Customer Agreement here. [Privacy Policy | Deskpro](https://www.deskpro.com/legal/privacy): Read Deskpro's Privacy Policy detailing our commitment to transparency about how we collect, use and share your information, and how we protect it. ## Compare [Deskpro: A Customizable, Scalable HappyFox Alternative](https://www.deskpro.com/compare/happyfox): Compare Deskpro to HappyFox on custom workflows, reporting, and AI model choice. See why scaling support teams choose Deskpro as a HappyFox alternative. [Deskpro vs. Zendesk: Flexible, Scalable Help Desk Comparison](https://www.deskpro.com/compare/zendesk): Compare Deskpro & Zendesk on AI, automation, price, & deployment. See why Deskpro is the flexible, scalable Zendesk alternative that keeps you in control. [Deskpro vs. Freshdesk: Flexible, Scalable Help Desk Comparison](https://www.deskpro.com/compare/freshdesk): Compare Deskpro and Freshdesk on deployment, AI choice, and workflow depth. See why Deskpro is the flexible Freshdesk alternative built to scale support. [Deskpro: A Jira Service Management Alternative for Support Teams](https://www.deskpro.com/compare/jira-service-management): Compare Deskpro vs. Jira Service Management. See why teams that need self-hosted deployment, full AI control, and true omnichannel support choose Deskpro. [Deskpro vs. Zammad: Compare On-Premise Help Desks](https://www.deskpro.com/compare/zammad): Compare Deskpro and Zammad as on-premise help desks. See how Deskpro pairs self-hosted data control with built-in compliance, mature AI, and full support. [Deskpro: The Flexible, Scalable Help Scout Alternative](https://www.deskpro.com/compare/help-scout): Considering a Help Scout alternative? See how Deskpro and Help Scout compare on workflow automation, omnichannel capabilities, scalability, and more. [Deskpro vs. Zoho Desk: A Help Desk Comparison Guide](https://www.deskpro.com/compare/zoho-desk): Compare Deskpro and Zoho Desk on flexibility, AI model choice, and unlimited automation. See why Deskpro is the Zoho Desk alternative built for control. [Deskpro vs. Kayako for Cloud and On-Premise Help Desk Solutions](https://www.deskpro.com/compare/kayako): See how Deskpro compares to Kayako. Get AI you control, predictable pricing, and flexible deployment from an experienced help desk provider.