# Dante AI

> Dante AI is an all-in-one AI customer support platform. It builds an AI brain from your website, your files and anything you type in, one store of business knowledge that every channel answers from, and your AI agent answers customer questions 24/7 in 100+ languages from your own content.

Dante AI answers from your own knowledge (your website, your files, help centres, and anything you type in) rather than from the open internet, and shows you the page it answered from when it answers from your website, so responses stay accurate instead of generic. Everything feeds one AI brain, a single store of your business knowledge that every channel answers from: an AI chatbot on your website installed with a single script tag, an AI voice agent on every plan, WordPress connected directly, and 9,000+ more apps through Zapier, so customers get the same answer wherever they ask. When it is not sure, it says so rather than inventing an answer, and it can hand a conversation to a human on plans with human handover. Correct an answer once and every channel gives the corrected version from then on. Enquiries become leads in a built-in CRM, tracked from new to won and exported when you need them. Paid plans carry your own branding and can run 100% white labeled. Start on the free plan with no credit card. Paid plans are a flat monthly fee in USD: Starter $40, Advanced $120, and Pro $400, and billing yearly gives two months free. This file helps AI assistants understand and cite Dante AI accurately; the links below are the canonical pages for the product and its guides.

## Product

- [Dante AI homepage](https://www.dante-ai.com/): what Dante AI is, how it works, live examples, and customer FAQs
- [Pricing](https://www.dante-ai.com/pricing): Free, Starter ($40/mo), Advanced ($120/mo), and Pro ($400/mo) plans and feature comparison, with two months free when billed yearly
- [Dante AI vs Chatbase](https://www.dante-ai.com/compare/dante-vs-chatbase): a side by side comparison of the two products, with every Chatbase figure quoted from Chatbase's own pricing page and dated, and the cases where Chatbase is the better choice stated plainly
- [Dante AI for agencies](https://www.dante-ai.com/agencies): give each client an AI chatbot trained on their website, with no Dante branding on Advanced or Pro, one login and a workspace per client
- [News and guides](https://www.dante-ai.com/news): the full library of guides, comparisons, and playbooks on AI agents and customer service

## What Dante AI is and how it works

- [What is an AI Chatbot?](https://www.dante-ai.com/news/what-is-an-ai-chatbot): Learn what an AI chatbot is: a program that simulates conversation using natural language processing and generative AI to improve interactions.
- [How Do AI Chatbots Work? The Five Steps, Then Build One](https://www.dante-ai.com/news/how-ai-chatbots-work-a-step-by-step-guide): How do AI chatbots work? They read the message, work out intent, search your content, then reply. The five steps, and how to run them on your own site.
- [RAG Chatbot: What It Is and How to Build One (No Code)](https://www.dante-ai.com/news/rag-chatbot): A RAG chatbot answers from your own content using retrieval augmented generation. Learn what it is, how it works, and how to build one free with no code.
- [AI Knowledge Base: What It Is and How to Build One](https://www.dante-ai.com/news/ai-knowledge-base): An AI knowledge base lets an AI agent answer questions from your own documents and website. Learn what it is, how it works, and how to build one with no code.

## Build and train your AI agent

- [How to Train a Chatbot on Your Own Data: The 5-Step Guide](https://www.dante-ai.com/news/how-to-train-a-chatbot-on-your-own-data): Dante is AI customer service, trained on your business. Train a chatbot on your own data: gather sources, upload, test real questions, publish. No code.
- [How to Add AI Chat to Your Website (5 Steps)](https://www.dante-ai.com/news/how-to-add-ai-chat-to-your-website): Add AI chat to your website in five steps. Train an AI agent on your own content, embed one line of code, and answer customer questions accurately.
- [Rule-Based vs AI Chatbot: Which One Fits Your Business](https://www.dante-ai.com/news/rule-based-vs-ai-chatbot-buyers-guide-what-every-business-should-know): Rule-based chatbots follow scripts; AI chatbots understand intent. See the real differences, when each wins, and which to pick for your business.
- [Choosing the Right LLM for Your AI Chatbot: A User's Guide](https://www.dante-ai.com/news/right-llm-user-guide): How to pick the best large language model (LLM) for your AI chatbot, from cost-efficient picks to free open-source models.
- [How to Train an AI Chatbot on Your PDFs and Documents](https://www.dante-ai.com/news/how-to-train-an-ai-chatbot-on-your-documents): A practical guide to train an AI chatbot on your documents. Upload PDFs and help articles, test answers in a sandbox, then embed with one script tag.
- [How to Add an AI Agent to Your Website (Step by Step)](https://www.dante-ai.com/news/how-to-add-an-ai-agent-to-your-website): Learn how to add an AI agent to your website with one script tag. A simple step-by-step guide to train, embed, and launch on your site free.

## AI for customer service and support

- [AI in Customer Service: A Complete 2026 Guide](https://www.dante-ai.com/news/the-ultimate-guide-to-ai-in-customer-service): See how AI in customer service works, the real benefits and limits, and how to launch an AI agent trained on your own content to deliver faster support.
- [How to Automate Customer Service: What to Automate First](https://www.dante-ai.com/news/customer-service-automation): How to automate customer service and support: what to automate first, what to keep human, how an AI agent works, and what unanswered enquiries cost you.
- [Why AI Chatbots Fail: 5 Mistakes and How to Fix Them](https://www.dante-ai.com/news/why-ai-chatbots-fail-5-mistakes-to-avoid): AI chatbots fail for fixable reasons: no human handoff, bad training data, and robotic replies. The 5 causes and how to fix each one.
- [Will AI Replace Customer Service?](https://www.dante-ai.com/news/will-ai-replace-customer-service): Will AI replace customer service? See how AI agents automate support, where humans still win, and how to blend both for better service.

## Cost, data, and product updates

- [Contact Center AI Pricing: Per Seat, Minute or Conversation](https://www.dante-ai.com/news/how-much-does-it-cost-to-implement-ai-in-call-centers): How contact center AI is priced: per seat, per minute, per resolved conversation or platform fee, and how to work out your real cost per conversation.
- [AI Customer Service Statistics 2026: 47 Data Points](https://www.dante-ai.com/news/ai-chatbot-statistics-2026-why-75-percent-prefer-ai-chatbots): AI chatbot statistics for 2026: market size, adoption, ROI and referral-traffic data, checked against primary sources, plus a test for your own site.
- [History of Chatbots: ELIZA to Modern AI Agents](https://www.dante-ai.com/news/when-did-ai-chatbots-start): Chatbots began with ELIZA in 1966. See how PARRY, ALICE and SmarterChild worked, and what modern AI agents do differently today.
- [GPT-5.6 Is Now on Dante AI: Sol, Terra, and Luna Tiers](https://www.dante-ai.com/news/gpt-5-6-is-now-available-on-dante-ai): GPT-5.6, the newest generation behind ChatGPT, is now on Dante AI in three tiers: Sol, Terra, and Luna. Choose one per AI agent, no retraining. Start free.
- [How Much Does a Chatbot Cost in 2026? Real Prices for Every Build Path](https://www.dante-ai.com/news/how-much-does-it-cost-to-build-a-chatbot-understanding-chatbot-prices): What AI chatbot plans cost in 2026: Dante, Chatbase, Tidio, Intercom Fin, SiteGPT and CustomGPT compared, plus agency and custom build costs.

## Compare and choose an AI chatbot

- [Best AI Chatbot for Small Business: Honest 2026 Guide](https://www.dante-ai.com/news/best-ai-chatbot-for-small-business): Compare the best AI chatbot for small business in 2026. Setup time, free tiers, pricing models and integrations, honestly compared so you can pick fast.
- [AI Customer Service Software: How to Choose in 2026](https://www.dante-ai.com/news/how-to-choose-ai-customer-service-software): A framework for choosing AI customer service software in 2026: resolution metrics, pricing models, security, and a test you can run on your own tickets.
- [Dante AI Alternatives: What to Compare Before You Pick](https://www.dante-ai.com/news/dante-ai-alternatives): Weighing Dante AI alternatives? Learn the four things that matter most in an AI chatbot platform: setup speed, pricing, data retention, and integrations.
- [Enterprise AI Chatbot: Conversational AI at Scale](https://www.dante-ai.com/news/enterprise-ai-chatbot): An enterprise AI chatbot is a conversational AI agent trained on your own content and deployed across teams. See how it works and how to roll one out.

## Latest guides

- [AI Chatbot Response Time: What to Measure and How to Speed It Up](https://www.dante-ai.com/news/ai-chatbot-response-time): How fast is your AI chatbot? Learn why the median response time is the number to watch, what slows replies down, and how to speed them up safely.
- [Customer Satisfaction Metrics: Choose CSAT, CES or NPS for the Job](https://www.dante-ai.com/news/customer-satisfaction-metrics-choose-csat-ces-or-nps-for-the-job): CSAT, CES and NPS ask different questions. See which metric fits which moment, the CSAT formula with its real denominator, and try the free tool below.
- [Questions to Ask a Chatbot Vendor About Security](https://www.dante-ai.com/news/chatbot-vendor-security-questions): A buyer's checklist of written questions to ask a chatbot vendor: sub-processors, data processing agreements, breach notice and certification evidence.
- [Chatbot Containment Rate: Three Ways to Count, and Which One to Trust](https://www.dante-ai.com/news/chatbot-containment-rate): What chatbot containment rate means, why vendor definitions differ, and how to work out naive, re-contact-adjusted and resolved figures for the chatbot you already run.
- [Chatbot ROI Calculator: Count the Costs, Then Test the Return](https://www.dante-ai.com/news/ai-chatbot-roi-calculate-your-real-cost-savings): Calculate chatbot ROI with setup and running costs included, cash return kept separate from freed-up time, and a payback estimate. A worked example, not a prediction.
- [Chatbot Accessibility Checklist: Six Checks for Your Website Chat](https://www.dante-ai.com/news/chatbot-accessibility-checklist): Six manual checks for the chat on your website: keyboard use, focus, control names, reply announcements, small screens and a way forward. A repair list, not a compliance certificate.

## Sitemap

- [Sitemap](https://www.dante-ai.com/sitemap.xml): every published page, regenerated on each content publish