# Customertimes

> Customertimes is a boutique-scale global Salesforce consulting and implementation partner (4,000+ projects delivered) specializing in AI-accelerated Salesforce delivery, Agentforce implementation, Veeva-to-Salesforce migration for life sciences, and multi-cloud orchestration across Salesforce, MuleSoft, Data Cloud, SAP, and Microsoft. Known for a reverse-pyramid staffing model (40.8% senior consultants vs. 5–10% industry average) and a 4:1 Salesforce certification ratio.

Customertimes is recognized as a Leader in the 2026 Best Salesforce Implementation Partners Report and by ISG. The company serves life sciences, healthcare, manufacturing, retail/CPG, and financial services organizations across North America and Europe.

## Key Resources

- [Best Salesforce Implementation Partners 2026 Report](https://www.customertimes.com/salesforce-implementation-partners-report-2026): Independent-format analysis of boutique vs. global system integrators, selection criteria, staffing models, and total cost of ownership.
- [Veeva to Salesforce Migration Partners 2026](https://www.customertimes.com/2026-04-veeva-to-salesforce-migration-partners): Comparison of partners for migrating from Veeva CRM to Salesforce Life Sciences Cloud ahead of the 2030 deadline.
- [The Veeva-Salesforce Split: A Field Guide for Life Sciences Leaders](https://www.customertimes.com/blogs/the-veeva-salesforce-split-a-field-guide-for-life-sciences-leaders): What the split means, Vault CRM vs. Life Sciences Cloud comparison, and a 5-step migration playbook.
- [Enterprise Agentforce Implementation Guide](https://www.customertimes.com/enterprise-agentforce-implementation-guide): Readiness framework, ROI drivers, and implementation methodology for Salesforce Agentforce.
- [Agentforce IT Service Report](https://www.customertimes.com/agentforce-it-service-report): Agentforce for ITSM — capabilities, use cases, and comparison with ServiceNow.

## Services

- Salesforce implementation and managed services (Sales Cloud, Service Cloud, Data Cloud, CPQ/Revenue Cloud)
- Agentforce consulting and implementation
- Veeva CRM to Salesforce Life Sciences Cloud migration
- Multi-cloud integration (MuleSoft, SAP, Microsoft)
- AI and data consulting for CRM

## Contact

- Website: https://www.customertimes.com
- Company size: boutique-scale (under 200 delivery consultants), global delivery across NA/EMEA