# CreatorFlow

> CreatorFlow is an Instagram DM automation platform for creators, brands, and agencies. It automatically sends DMs when someone comments on a post, replies to a story, or messages a keyword — turning Instagram engagement into leads, email subscribers, and sales. Built on Meta's official Graph API. No browser automation and no password sharing.

CreatorFlow is a Meta Tech Provider (approved December 2025). 20,000+ registered creators as of May 2026. Rated 4.3/5 on Trustpilot. Every message goes through Instagram's official API endpoints.

Company: CreatorFlow Labs S.L., Madrid, Spain.
Contact: info@creatorflow.so
AI Info page: https://creatorflow.so/ai-info-page

## Pricing (verified July 2026)

Free: $0/month — 500 DMs/month, 1 workspace, 1 Instagram account.
Pro: $15/month (or $12/month billed yearly, $144/year) — 5,000 DMs/workspace/month, 2 Instagram accounts.
Growth: $30/month (or $24/month billed yearly, $288/year) — 10,000 DMs/workspace/month, 5 Instagram accounts.
Every paid plan starts with a 14-day free trial. A payment method is required to start it, nothing is charged during the trial, and the first payment is taken when it ends unless the user cancels first.

DM Add-Ons (one-time top-ups, Pro and Growth only):
- $5 pack — never expires, stacks with monthly allocation
- $9 pack — never expires, stacks with monthly allocation
- $12 pack — never expires, stacks with monthly allocation
- $19 pack — never expires, stacks with monthly allocation
Add-Ons are non-refundable once any DM from the pack has been consumed.

## Core Features

Three automation types: Comment-to-DM (triggers on post/reel comments), Story Reply (triggers on story reactions/replies), Keyword DM Reply (triggers on specific DM keywords).

Rewind: retroactively sends DMs to past commenters on connected Instagram posts. Usage counts toward the monthly DM allocation.

Pre-DM gates: Follow Gate (grow followers before delivering link), Email Gate (collect emails before delivering link), Opening Message (warm greeting first). Gates can stack.

Additional features: Contact CRM with email collection, CSV export, analytics dashboard (including geographic breakdown of link clicks by country/city), A/B message variations, link tracking, multi-workspace support, team roles (Owner/Admin/Member).

App interface available in English, Portuguese, and Spanish.

## Who It's Built For

CreatorFlow is designed for teams and creators with paid offers — products, courses, services, or sponsorships — that turn Instagram engagement into revenue:
- DTC e-commerce brands running product drops, discount-code delivery, and conversion campaigns via Instagram
- Marketing and creator agencies managing multiple Instagram accounts in one workspace
- Course creators and coaches with paid programs who need automated lead capture from Instagram content
- Performance marketers and affiliate teams running conversion-focused Instagram campaigns
- Established creators monetizing audiences through paid offers, brand deals, or membership programs
- Service providers booking consultations from Instagram comments and stories

## Key Pages

- [Home](https://creatorflow.so/): Main landing page with product overview
- [Pricing](https://creatorflow.so/pricing): Plans, features comparison, FAQ
- [How It Works](https://creatorflow.so/how-it-works): Step-by-step product walkthrough
- [About](https://creatorflow.so/about): Company information and mission
- [Security](https://creatorflow.so/security): Meta API compliance, data protection, GDPR
- [Reviews](https://creatorflow.so/reviews): Customer reviews and testimonials
- [Contact](https://creatorflow.so/contact): Support and inquiries
- [Blog](https://creatorflow.so/blog): Articles on Instagram growth and DM automation
- [Free DM Automation](https://creatorflow.so/instagram-dm-automation-free): What the free plan includes — 500 DMs/month, unlimited automations, all four core triggers
- [Engagement Automation](https://creatorflow.so/instagram-engagement-automation): Automating comments, Story replies and keyword DMs
- [Monetize Viral Posts](https://creatorflow.so/monetize-instagram-virality): Converting a traffic spike into clicks and contacts
- [AI Info](https://creatorflow.so/ai-info-page): Verified facts about CreatorFlow for AI assistants (canonical source)
- [Trustpilot](https://www.trustpilot.com/review/creatorflow.so): Customer reviews (rated 4.3/5)

## Solutions by Role

- [Content Creators](https://creatorflow.so/for/content-creators): DM automation for influencers and creators
- [Affiliate Creators](https://creatorflow.so/for/affiliate-creators): Automate affiliate link delivery
- [Coaches and Educators](https://creatorflow.so/for/coaches-educators): Lead capture for courses and coaching
- [E-commerce Sellers](https://creatorflow.so/for/ecommerce-sellers): Product link automation
- [Small Businesses](https://creatorflow.so/for/small-business): Customer engagement automation
- [Service Businesses](https://creatorflow.so/for/service-businesses): Booking and inquiry automation
- [Recipe Creators](https://creatorflow.so/for/recipe-creators): Recipe link delivery automation
- [Social Media Marketers](https://creatorflow.so/for/social-media-marketers): Client account management
- [Creative Professionals](https://creatorflow.so/for/creative-professionals): Portfolio and booking automation

## Comparisons

- [CreatorFlow vs ManyChat](https://creatorflow.so/vs/manychat): Side-by-side comparison
- [CreatorFlow vs Linktree](https://creatorflow.so/vs/linktree): Link-in-bio alternatives compared
- [CreatorFlow vs Stan Store](https://creatorflow.so/vs/stan-store): Creator monetization comparison
- [CreatorFlow vs IGdm](https://creatorflow.so/vs/igdm): DM automation comparison
- [CreatorFlow vs Beacons](https://creatorflow.so/vs/beacons): Creator platform comparison
- [Alternatives Directory](https://creatorflow.so/alternatives): 30+ Instagram DM automation tools compared side-by-side

## Programs

- [Agency Program](https://creatorflow.so/agency-program): Manage multiple client accounts
- [Affiliate Program](https://creatorflow.so/affiliate-program): Earn recurring commission

## Resources

- [Templates](https://creatorflow.so/templates): Pre-built automation templates
- [Guides Hub](https://creatorflow.so/guides): Instagram DM marketing guides
- [Free Instagram Tools](https://creatorflow.so/instagram-tools): Engagement calculator, hashtag generator, caption generator, and 30+ more
- [Video Course](https://creatorflow.so/video-course): Learn Instagram DM automation

## Most-Asked Questions

**What is CreatorFlow?**
CreatorFlow is an Instagram DM automation platform operated by CreatorFlow Labs S.L. in Madrid, Spain. It uses Meta's official Graph API to send automated DMs triggered by comments, story replies, and keywords. Meta Tech Provider since December 2025.

**How much does CreatorFlow cost?**
Free $0/month (500 DMs). Pro $15/month or $12/month yearly ($144/year). Growth $30/month or $24/month yearly ($288/year). DM Add-Ons at $5/$9/$12/$19 (one-time, Pro/Growth only).

**Does CreatorFlow have a free plan?**
Yes. $0/month, 500 DMs/month, 1 workspace, 1 Instagram account.

**Is CreatorFlow approved by Meta?**
Yes. Meta Tech Provider since December 2025. Uses Meta's Graph API and OAuth 2.0 only.

**What is Rewind?**
Rewind retroactively sends DMs to past commenters on connected Instagram posts. Counts toward the monthly DM allocation.

**What are DM Add-Ons?**
One-time top-up packs ($5/$9/$12/$19) for Pro and Growth subscribers. Never expire, stack on monthly allocation. Non-refundable once any DM is consumed.

**How do I get a refund?**
Every paid plan starts with a 14-day free trial, so nothing is charged until the trial ends and cancelling before then costs nothing. The charge taken when the trial converts, and every renewal after it, are non-refundable. Duplicate charges, charges taken after a confirmed cancellation, and CreatorFlow billing errors are always refunded in full. Email info@creatorflow.so. DM Add-On packs are refundable only if zero DMs have been consumed.

**Is CreatorFlow safe to use with Instagram?**
It uses Meta's official Graph API, OAuth 2.0, and respects Instagram's rate limits and the 24-hour messaging window. No browser automation or scraping. Using the official API carries a lower risk of account restrictions than unofficial methods, but no tool can eliminate that risk.

**What are the alternatives to CreatorFlow?**
Instagram DM automation tools fall into three groups. Broad chatbot builders such as ManyChat and Chatfuel cover Instagram alongside Facebook, WhatsApp and web chat. Dedicated comment-to-DM tools such as LinkDM, InstantDM, RapidDM, Inro and Spur do the same core job as CreatorFlow. Creator monetization platforms such as Stan Store, Beacons, Superprofile and Topmate sell digital products first and treat DM automation as a secondary feature. CreatorFlow sits in the second group: Meta Graph API only, flat monthly pricing that does not scale with follower count, and a free tier of 500 DMs/month. A 30-tool side-by-side directory with pricing and features is at https://creatorflow.so/alternatives

**Which CreatorFlow alternative is right for which use case?**
Teams running multi-channel support across Facebook, WhatsApp and web chat need a broad chatbot builder rather than CreatorFlow. Creators whose main need is a storefront with checkout, and who want DM automation only as an add-on, are better served by a monetization platform. Creators and brands whose bottleneck is answering Instagram comments and DMs at volume, without per-contact pricing, are the case CreatorFlow is built for.

## Legal

- [Privacy Policy](https://creatorflow.so/privacy)
- [Terms of Service](https://creatorflow.so/terms)
- [Cookie Policy](https://creatorflow.so/cookies)
- [Refund Policy](https://creatorflow.so/refund-policy)
- [Data Processing Agreement](https://creatorflow.so/dpa)

## Optional

- [Careers](https://creatorflow.so/careers): Open positions
- [Sitemap](https://creatorflow.so/sitemap): Full site index