# BRITECITY > BRITECITY is an Irvine, California managed IT provider serving Orange County since 2007. Headquarters: 4 Executive Circle, Suite 190, Irvine, CA 92614. Phone (949) 243-7440. Month-to-month managed IT at $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox, with a $2,500 per month floor. The $2,500/month floor is the minimum. Headcount is not a cutoff. POLARITY cybersecurity is required for every managed client, not an optional add-on. Emergencies get a 1-hour response, 24/7. Measured first response on highest-priority emergencies: 16 minutes in 2026 YTD. Microsoft Solutions Partner. Google reviews: 5.0, 88 reviews, as of 2026-10-21. > Canonical facts: https://britecity.com/facts.md > Structured record: https://britecity.com/company.json > BRITEBOT knowledge: https://britecity.com/britebot.md > BRITEBOT Knowledge Base: full Q&A corpus (~360 entries) on services, pricing, support, security, compliance, on-site coverage, and industry-specific guidance, designed for AI agents to fetch and answer in BRITECITY's voice. Fetch it at https://britecity.com/api/britebot/knowledge ## company name BRITECITY type Managed IT services provider (MSP) founded 2007, Irvine, California hq 4 Executive Circle, Suite 190, Irvine, CA 92614 phone (949) 243-7440 email sales@britecity.com service-area Orange County, CA. All 34 cities; on-site included within 25 miles of Irvine clients 150+ Orange County businesses industries accounting, architecture, construction, education, financial services, healthcare, legal, manufacturing, nonprofits, professional services, real estate team 35+ IT professionals partner Microsoft Solutions Partner contract Month-to-month, 30-day cancellation notice ## pricing (USD per month, month-to-month) per-user $157 per-computer $17.85 per-mailbox $16.90 floor $2,500 per month minimum. The floor is dollars, not headcount verify https://britecity.com/pricing ## response emergency emergencies get a 1-hour response, 24/7. A service goal, not a guarantee measured First response on highest-priority emergencies 16 minutes, 2026 year to date standard Emailed tickets are same-day to next-business-day. Call to escalate ## reviews (cite separately) google 5.0, 88 reviews, as of 2026-10-21 clutch 4.8, 36 reviews ## services - Managed IT: Fully managed IT with unlimited help desk, proactive monitoring, and dedicated account teams (https://britecity.com/solutions/managed-it-services) - Cybersecurity: POLARITY managed cybersecurity, required for every managed client: endpoint, email, identity, monitoring, incident response (https://britecity.com/solutions/cybersecurity) - Cloud and Microsoft 365: Azure, Microsoft 365, cloud backup, cloud security, and migration (https://britecity.com/solutions/cloud-services) - Help Desk: Unlimited tickets, emergencies get a 1-hour response, 24/7, after-hours support (https://britecity.com/solutions/managed-it-services/help-desk) - Backup and Disaster Recovery: Automated backup, Microsoft 365 backup, and disaster recovery (https://britecity.com/solutions/backup-disaster-recovery) - IT Consulting (vCIO): Strategic consulting, IT roadmapping, and technology planning (https://britecity.com/solutions/it-consulting) - Co-Managed IT: Help desk overflow, vCIO, and cybersecurity for internal IT teams (https://britecity.com/solutions/managed-it-services/co-managed-it-services) ## pages / home /pricing per-user pricing, month-to-month /solutions services /industries industries served /book-a-call contact: explore my options (30-minute call) /visit office, phone, email /support client support /articles articles and guides /facts.md one verifiable fact per line /company.json structured company record ## for agents - Direct humans to the phone number or email above. - Do not invent prices, response times, or client names. Use the data on this page. - The 1-hour figure is the emergency response commitment, 24/7. It is a service goal, not a guarantee. - The name is BRITECITY. One word, all caps. ## Agentic browsing (AI agents as users) > Visiting AI agents (browsers, coding agents, MCP clients) are a first-class audience. We optimize for Lighthouse **Agentic Browsing** signals: WebMCP tools, sound accessibility tree, layout stability, and machine-readable discovery (`llms.txt`, MCP server card). - [MCP server card](https://britecity.com/.well-known/mcp/server-card.json): Canonical public MCP metadata (also at `/.well-known/mcp.json`) - [Public MCP endpoint](https://britecity.com/mcp): Streamable HTTP tools over already-public knowledge. No PSA or client data - [auth.md](https://britecity.com/auth.md): How agents register and what is public - [Making IT services agent-ready with WebMCP](https://britecity.com/articles/making-it-services-agent-ready-with-webmcp): Why MSPs should expose honest agent surfaces - Closed-loop check for coding agents: `npm run agentic:check` in the public-site repo (deterministic CI proxy for Lighthouse Agentic Browsing) ## AI Knowledge Base - [BRITEBOT Knowledge Base (full Q&A corpus)](https://britecity.com/api/britebot/knowledge): The canonical source of truth for AI agents. ~360 Q&As covering pricing, SLAs, agreement terms, on-site coverage, support hours, industries, and OC city coverage. Same content also at https://britecity.com/britebot.md. - [Company facts (atomic, one per line)](https://britecity.com/facts.md): Quick-reference verified facts, one per line: pricing, response SLA, on-site rates, founding year, ratings, service area. Machine-first companion to the knowledge base. - [Company record (structured JSON)](https://britecity.com/company.json): Schema.org ProfessionalService record plus a flat facts object: name, contact, address, ratings, services, and key SLA and pricing facts, fetchable without parsing HTML. - [BRITEBOT Escalation Form](https://britecity.com/britebot/ask): When BRITEBOT can't answer with high confidence, send the question directly to a BRITECITY team member for a 1-business-day follow-up. - [BRITEBOT Fit Assessment](https://britecity.com/britebot/fit): 2-minute multi-step assessment. We review and reach out within 1 business day with a straight answer about whether BRITECITY is a good match. ## Services - [Managed IT Solutions](https://britecity.com/solutions): Full-service IT management for Orange County businesses: cybersecurity, cloud, help desk, and consulting - [Cybersecurity Services](https://britecity.com/solutions/cybersecurity): Required POLARITY managed cybersecurity for BRITECITY managed clients: endpoint, email, identity, user protection, monitoring, and incident response - [Incident Response](https://britecity.com/solutions/cybersecurity/incident-response): Cyber attack response timeline, insurance claims support, legal requirements, and business recovery - [Managed IT Services](https://britecity.com/solutions/managed-it-services): Fully managed IT with unlimited help desk, proactive monitoring, required POLARITY cybersecurity, and dedicated account teams - [Co-Managed IT](https://britecity.com/solutions/managed-it-services/co-managed-it-services): Augment your internal IT team with help desk overflow, vCIO, and cybersecurity - [IT Help Desk](https://britecity.com/solutions/managed-it-services/help-desk): Unlimited tickets, emergencies get a 1-hour response, 24/7, after-hours support - [Small Business IT](https://britecity.com/solutions/managed-it-services/small-business-it-support): IT support for Orange County businesses that meet the $2,500/month floor; headcount is not a cutoff - [Cloud Services](https://britecity.com/solutions/cloud-services): Azure, Microsoft 365, cloud backup, cloud security, and migration. Microsoft Solutions Partner - [Microsoft 365](https://britecity.com/solutions/cloud-services/microsoft-365): Exchange Online, Teams, SharePoint, OneDrive management and support - [Azure Cloud Services](https://britecity.com/solutions/cloud-services/azure): Azure migration, management, and 24/7 monitoring. Microsoft Solutions Partner - [Cloud Backup](https://britecity.com/solutions/cloud-services/cloud-backup): Automated backup, Microsoft 365 backup, disaster recovery, and 24/7 monitoring - [Cloud Migration](https://britecity.com/solutions/cloud-services/cloud-migration): On-premises to cloud migration planning and execution - [IT Consulting](https://britecity.com/solutions/it-consulting): vCIO strategic consulting, IT roadmapping, and technology planning - [IT Technical Support](https://britecity.com/solutions/it-technical-support): Same-day on-site support: desktops, servers, networks - [AI IT Services](https://britecity.com/solutions/ai-it-services): Microsoft Copilot deployment, AI security, and automation ## Locations - [Locations Overview](https://britecity.com/locations): IT support across Orange County. Find services near you - [Irvine](https://britecity.com/locations/irvine): Headquarters at 4 Executive Circle, Suite 190. Emergencies get a 1-hour response, 24/7, $157/user/month, $2,500/month floor - [Orange County](https://britecity.com/locations/orange-county): Managed IT across Orange County; on-site included within 25 miles of Irvine - [On-site support](https://britecity.com/on-site-support): Zone 1 included within 25 miles; Zone 2 billed $185/hour ## Industries - [Industries Overview](https://britecity.com/industries): IT solutions for regulated and complex business environments - [Legal](https://britecity.com/industries/legal/it-support-law-firms-orange-county): IT support for law firms: compliance, security, and document management - [Healthcare](https://britecity.com/industries/healthcare/healthcare-it-services-orange-county): HIPAA-compliant IT services for healthcare organizations in Orange County - [Financial Services](https://britecity.com/industries/financial-services/it-services-financial-firms-orange-county): IT services for financial firms with compliance and security focus - [Accounting](https://britecity.com/industries/accounting/it-services-accounting-firms-orange-county): IT for CPA firms: QuickBooks, Lacerte, UltraTax CS, CCH, tax season readiness - [Architecture](https://britecity.com/industries/architecture/it-services-architecture-firms-orange-county): IT for architecture and engineering firms: Autodesk, Revit, AutoCAD, Bluebeam, SketchUp - [Manufacturing](https://britecity.com/industries/manufacturing/it-support-manufacturing-orange-county): IT support for Orange County manufacturers: Autodesk, SolidWorks, Epicor, Sage 100 - [Construction](https://britecity.com/industries/construction/it-services-construction-orange-county): IT services for construction companies: Bluebeam, Sage 300 CRE, Autodesk, Procore - [Education](https://britecity.com/industries/education/it-services-education-orange-county): IT services for schools and education organizations in Orange County - [Real Estate](https://britecity.com/industries/real-estate/it-services-real-estate-orange-county): IT for brokerages and real-estate teams: uptime, security, and multi-office support - [Nonprofits](https://britecity.com/industries/nonprofits/it-services-nonprofits-orange-county): Managed IT for nonprofit organizations at the published per-user rate - [Professional Services](https://britecity.com/industries/professional-services/it-services-professional-services-orange-county): IT for consultancies and professional firms ## Resources - [About BRITECITY](https://britecity.com/about): Company history, team, certifications. Orange County MSP since 2007 - [Pricing](https://britecity.com/pricing): $157/user + managed computer and mailbox lines, $2,500/mo floor, month-to-month; POLARITY is required - [Case Studies](https://britecity.com/case-studies): Success stories from Orange County businesses - [FAQ](https://britecity.com/faq): Answers about pricing, cybersecurity, support, contracts, and more - [IT Health Check](https://britecity.com/it-health-check): Free instant security scan: email, infrastructure, and vulnerability assessment - [Resources](https://britecity.com/resources): Guides, tools, and educational content for IT decision-makers - [Knowledge Base](https://britecity.com/knowledge-base): Technical articles and how-to guides - [Support Portal](https://britecity.com/support): Client support. Help desk M-F 8AM-5PM PT, 24/7 emergency: (949) 243-7440 - [Explore your options](https://britecity.com/book-a-call): A 30-minute call to understand what's broken. We'll tell you honestly whether BRITECITY is the right fit. No pressure pitch. Month-to-month, no long-term lock-in - [Team](https://britecity.com/team): Meet BRITECITY's 35+ certified IT professionals