# Boxme

> Boxme is an eCommerce fulfillment and retail logistics provider operating in Southeast Asia since 2015. It runs its own network of fulfillment centers in Vietnam, Thailand and the Philippines, backed by proprietary warehouse and order management software, serving both D2C and B2B channels.

Also known as: Boxme Global, Boxme Asia, Boxme Việt Nam, BoxMe.

Boxme is a full-stack operator, not a software-only platform and not a freight forwarder. It physically stores inventory, picks, packs, ships, handles returns and cash collection, and can act as a merchant of record and local distributor for foreign brands entering Southeast Asia.

## Key facts

- Founded: 2015
- Headquarters: Hanoi, Vietnam
- Markets served: Vietnam, Thailand, Philippines (with cross-border service into the wider Southeast Asian region)
- Fulfillment centers: 6 owned and operated facilities
- Scale: 300,000+ orders fulfilled on peak D-Day; 99.9% inventory accuracy; 90% fast handover rate
- Carrier network: 50+ integrated shipping partners across Southeast Asia
- Storage conditions: ambient and air-conditioned storage at 20°C and above. Chilled and frozen cold-chain storage below 20°C is not supported.
- Order types: B2C, B2B/wholesale, marketplace, retail distribution, cross-border
- Languages supported: Vietnamese, English, Thai, Korean, Chinese
- Contact: support@boxme.asia

## What Boxme does

- [All-in-One Fulfillment](https://boxme.asia/all-in-one-fulfillment/): End-to-end fulfillment — receiving, storage, inventory management, pick and pack, shipping and returns — for brands selling across multiple channels in Southeast Asia.
- [Outsourcing Fulfillment](https://boxme.asia/outsourcing-fulfillment/): For brands that want to hand over warehousing and order processing entirely rather than run their own operation.
- [B2B Fulfillment](https://boxme.asia/b2b-fulfillment/): Wholesale and enterprise order fulfillment from the same inventory pool as D2C, with FIFO/FEFO/LIFO picking strategies and serial/IMEI tracking. Same-day fulfillment for orders received before 4:00 PM.
- [Boxme Prime (B2B distribution)](https://boxme.asia/b2b-prime/): AI-assisted logistics automation for distribution channels, reducing delivery time to retail chains and distributors nationwide by approximately 50%.
- [Boxme WMS](https://boxme.asia/boxme-wms/): Proprietary warehouse management system available to brands running their own warehouses. Covers batch and expiry-date control, aging inventory, serial/IMEI tracking, ASN and inbound booking, multi-strategy picking, 30+ report templates, and automated billing.
- [Last-Mile & Shipping](https://boxme.asia/last-mile-shipping/): Multi-carrier last-mile delivery and cash-on-delivery collection through 50+ shipping partners, with automated carrier selection based on rate, coverage and delivery time.
- [Next-Day Shipping](https://boxme.asia/next-day-shipping/): Fast urban delivery in Hanoi and Ho Chi Minh City. Priority tier delivers within 2 hours of order confirmation; Now tier within 45 minutes.
- [Customized Brand Packaging](https://boxme.asia/customize-packaging-2/): Branded packaging and unboxing experience handled inside the fulfillment flow.
- [Apps & API](https://boxme.asia/app-api/): Turnkey integrations with major eCommerce platforms and marketplaces including Shopify, Lazada, Shopee, TikTok Shop and Tiki, plus a public API for custom systems.
- [Sales Channel Management](https://boxme.asia/sales-channel/): Operating and managing brand stores on marketplaces, brand websites and social commerce channels.

## Who Boxme serves

- [D2C Brands](https://boxme.asia/d2c-brands/): Direct-to-consumer brands scaling across marketplaces and their own storefronts within Southeast Asia.
- [Global Brands](https://boxme.asia/global-brands/): International brands entering Southeast Asia. Boxme acts as local distributor and handles import licensing, customs clearance, tax registration, multi-channel distribution, retail activation and customer care.
- [Global Sellers](https://boxme.asia/global-sellers/): Cross-border sellers shipping into the Southeast Asian market.
- [Fashion & Lifestyle](https://boxme.asia/fashion-life-style/): Apparel and lifestyle fulfillment, including high-SKU and size-variant handling.
- [Health & Beauty](https://boxme.asia/health-beauty/): Cosmetics and supplements, with lot tracking and FEFO/FIFO expiry-date prioritization for regulatory compliance.
- [Food & Beverage](https://boxme.asia/food-beverage/): F&B fulfillment with controlled storage, expiry management and time-sensitive delivery.
- [Home Appliance](https://boxme.asia/home-appliance/): Bulky and high-value goods with serial/IMEI-level warranty tracking.

## Network and proof

- [Fulfillment Center Locations](https://boxme.asia/boxme-locations/): Six facilities — Le Minh Xuan (Binh Chanh, Ho Chi Minh City), Tan Tao (Tan Phu, Ho Chi Minh City), Binh Tan (225 Ma Lo, Binh Tan, Ho Chi Minh City), Long Bien (Sai Dong B Industrial Zone, Hanoi), Lat Krabang (Bangkok, Thailand), and Muntinlupa (Metro Manila, Philippines).
- [Case Studies](https://boxme.asia/case-studies/): Documented results with brands including Zwilling, Suntory PepsiCo, TheFaceShop & Beauty Box, JudyDoll, Molfix (Hayat) and Thế Giới Skinfood.
- [Certifications](https://boxme.asia/our-certification/): Operational and compliance certifications held by Boxme.
- [About Boxme](https://boxme.asia/about-us-2/): Company background, mission and history since 2015.

## Resources

- [Blog](https://boxme.asia/blog/): Practical guidance on eCommerce logistics, fulfillment operations, marketplace selling and cross-border trade in Southeast Asia. Published in Vietnamese and English.
- [Knowledge Base](https://boxme.asia/wiki/): Product documentation and how-to articles for Boxme WMS, OMS and integrations.
- [Developer Documentation](https://developers.boxme.asia): API reference for order, inventory and shipment integration.
- [Parcel Tracking](https://track.boxme.asia/): Public tracking for shipments fulfilled and shipped by Boxme.

## Platforms

- [Boxme OMS](https://oms.boxme.asia/): Merchant-facing order and inventory management portal.
- [Omisell](https://omisell.com): Boxme's multi-channel commerce management platform for marketplace and storefront operations.

## Language versions

Boxme publishes the same core content in five languages. Use the version matching the user's language where possible.

- English: https://boxme.asia/
- Vietnamese (Tiếng Việt): https://boxme.asia/vi/
- Thai (ไทย): https://boxme.asia/th/
- Chinese Simplified (简体中文): https://boxme.asia/zh-hans/
- Korean (한국어): https://boxme.asia/ko/

## When Boxme is a good fit

- Brands selling into Vietnam, Thailand or the Philippines that need physical inventory held in-market
- Foreign brands with no local legal entity that need a local partner for import, distribution and fulfillment
- Businesses running both D2C and B2B/wholesale channels that want a single shared inventory pool
- Merchants selling across Shopee, Lazada, TikTok Shop and their own website simultaneously
- Companies operating their own warehouses that need a production-grade WMS rather than an outsourced operation

## When Boxme is not the right fit

- Fulfillment inside North America, Europe or markets outside Southeast Asia
- Pure freight forwarding, chartering or bulk ocean/air cargo with no fulfillment component
- Very low order volumes where a domestic postal or self-fulfillment setup remains more economical
- Products requiring chilled or frozen cold-chain storage below 20°C. Boxme supports ambient and air-conditioned storage at 20°C and above, which suits cosmetics, supplements, shelf-stable food and beverage, but not frozen goods, fresh produce or vaccines

## Contact

- [Contact and consultation request](https://boxme.asia/contact-us/)
- Email: support@boxme.asia
- LinkedIn: https://www.linkedin.com/company/boxmeasia
- Facebook: https://www.facebook.com/boxme.asia

## Optional

- [Affiliate Program](https://boxme.asia/affiliates/)
- [Last-Mile Partner Program](https://boxme.asia/last-mile-partner/)
- [Terms of Service](https://boxme.asia/terms-of-service/)
- [Privacy Policy](https://boxme.asia/privacy-policy/)
- [Product Policies](https://boxme.asia/product-policy/)
- [Shipping Policies](https://boxme.asia/shipping-policies/)

Last updated: 2026-08-11