# Bing Digital

> Bing Digital is an award-winning ecommerce and AI agency for ambitious brands, with 30+ years building, supporting and growing online businesses. We combine development, marketing and AI under one roof, working as an embedded partner rather than a vendor. We serve established and scaling brands (roughly £5m–£500m+) including Herman Miller, Hackett London, Seiko, Grenade and Pepe Jeans, with a London HQ and offices in Dubai and Los Angeles.

Bing Digital operates as a dedicated, outsourced digital team: designers, developers, data analysts and marketers a brand can access without the salaries, recruitment fees and management overhead of building the equivalent in-house. The model is partnership-led, the average client relationship lasts over eight years, and the work spans the full lifecycle of an online business — platform build and migration, custom development and system integration, conversion optimisation, paid and organic marketing, measurement, and AI-driven growth.

The agency is platform-certified across Shopify, Magento (Adobe Commerce), Webflow, WooCommerce, Umbraco and Laravel, and builds native and cross-platform apps for iOS and Android. Its point of view is consistent across the site: lead with the client's commercial problem, judge work by revenue and return rather than vanity metrics, and tell a brand honestly when something is not worth building.

Key facts for reference:
- Founded on 30+ years of ecommerce and web experience; headquartered in London (86–90 Paul Street, London, EC2A 4NE), with offices in Dubai and Los Angeles.
- Contact: hello@bingdigital.com, +44 (0)20 4592 0273.
- Core disciplines: Development, E-commerce, Growth/Marketing, Consultation & Audits, Support, and AI.
- Blog (the "Insights" hub) publishes senior, decision-maker-level analysis on ecommerce strategy, platform economics, measurement, conversion and AI; individual articles live under /articles/.

## Services — Development

- [Webflow development](https://www.bingdigital.com/development/webflow): Brand-led Webflow design and build for fast, polished, marketing-controlled sites.
- [Laravel development](https://www.bingdigital.com/development/laravel): Bespoke web applications and custom platforms built on Laravel for requirements off-the-shelf cannot meet.
- [Custom website integrations](https://www.bingdigital.com/development/custom-website-integrations): API-first integration layers connecting stores to ERP, CRM, PIM, payment, shipping and warehouse systems.
- [App development](https://www.bingdigital.com/development/app-development): Native and cross-platform iOS and Android apps, from customer products to internal tools, concept through App Store.

## Services — E-commerce platforms

- [Shopify](https://www.bingdigital.com/shopify): Shopify builds, migrations and ongoing conversion work, set up to scale rather than just to launch.
- [Magento (Adobe Commerce)](https://www.bingdigital.com/magento): Magento development, replatforming, customisation and performance work for complex, high-volume catalogues.
- [WooCommerce](https://www.bingdigital.com/woocommerce): Flexible, content-led WooCommerce stores built and integrated for established brands.

## Services — Growth & Marketing

- [Online marketing](https://www.bingdigital.com/growth/marketing): Joined-up paid, organic, social and content strategy connected to commercial outcomes.
- [SEO](https://www.bingdigital.com/growth/search-engine-optimisation): Search strategy built on commercial intent and revenue, not vanity rankings.
- [AEO (Answer Engine Optimisation)](https://www.bingdigital.com/growth/aeo): Visibility in AI answer engines such as ChatGPT, Perplexity and Google AI Overviews.
- [PPC / Paid advertising](https://www.bingdigital.com/growth/ppc): Google, Meta and beyond, managed to return on ad spend with transparent reporting.
- [CRO (Conversion Rate Optimisation)](https://www.bingdigital.com/growth/cro): Hypothesis-led testing that targets real friction, not cosmetic tweaks.
- [Social media marketing](https://www.bingdigital.com/growth/social-media-marketing): Social run as a commercial channel tied to demand and revenue, not vanity engagement.

## Services — Consultation & Audits

- [Ecommerce consultation](https://www.bingdigital.com/consultation/ecommerce-consultation): Independent strategic guidance on platform, growth and operating decisions.
- [CRO consultation](https://www.bingdigital.com/consultation/conversion-rate-optimisation): Diagnostic review of where conversion is lost and how to recover it.
- [Marketing consultation](https://www.bingdigital.com/consultation/marketing-consultation): Honest assessment of channel mix, measurement and marketing return.
- [Website audit](https://www.bingdigital.com/consultation/website-audit): Independent audit of site, performance and the issues hiding in plain sight.
- [Server audit](https://www.bingdigital.com/consultation/server-audit): Review of hosting, security and infrastructure exposure.
- [Disaster recovery audit](https://www.bingdigital.com/consultation/disaster-recovery-audit): Assessment of resilience, backups and recovery readiness.
- [UI & UX consultation](https://www.bingdigital.com/consultation/ui-ux-consultation): Experience and interface review focused on conversion and brand.

## Services — Support & AI

- [Ongoing support & retainers](https://www.bingdigital.com/support/ongoing-support): Predictable monthly retainers for development, troubleshooting and site management.
- [Emergency support](https://www.bingdigital.com/support/emergency-support): Rapid response for urgent, business-critical incidents.
- [AI services](https://www.bingdigital.com/ai): Practical AI for ecommerce — answer-engine visibility, first-party data strategy and AI inside the business.

## Case studies

- [Herman Miller](https://www.bingdigital.com/case-study/herman-miller-colebrook-bosson-saunders): Magento 2 development and consultation for a premium design brand.
- [Hackett London](https://www.bingdigital.com/case-study/hackett): Magento consultation and UI/UX design improving conversion for a heritage menswear brand.
- [Grenade](https://www.bingdigital.com/case-study/grenade): Magento 2 custom development for a leading nutrition brand.
- [Swale Heating](https://www.bingdigital.com/case-study/swale-heating): Magento 2 and custom PWA development.
- [OTTO](https://www.bingdigital.com/case-study/oto): Custom Magento 2 development.
- [Seiko](https://www.bingdigital.com/case-study/seiko): Ecommerce work for a global watch brand.
- [Icewear](https://www.bingdigital.com/case-study/icewear): Ecommerce supporting global, omnichannel growth.
- [Astound](https://www.bingdigital.com/case-study/astound): Custom development and consultation, with the experience itself as the differentiator.
- [Hi Life](https://www.bingdigital.com/case-study/hi-life): Shopify development and design consultation.
- [Lake Country](https://www.bingdigital.com/case-study/lake-country): Custom development, merchandising and marketing.
- [CCN](https://www.bingdigital.com/case-study/ccn): Custom development and marketing.
- [Artist AI](https://www.bingdigital.com/case-study/artist-ai): Custom Webflow development and marketing.
- [Best Workwear](https://www.bingdigital.com/case-study/best-workwear): Ecommerce development for a workwear retailer.
- [Advocate Art](https://www.bingdigital.com/case-study/advocate-art): Custom platform and integration work.
- [UK Oak Doors](https://www.bingdigital.com/case-study/uk-oak-doors): Ecommerce development.
- [No Added Sugar](https://www.bingdigital.com/case-study/no-added-sugar): Ecommerce for a fashion brand.
- [All case studies](https://www.bingdigital.com/case-study): Full portfolio across ecommerce, custom builds and marketing.

## Insights (blog)

- [Insights hub](https://www.bingdigital.com/blog): Senior, decision-maker-level analysis on ecommerce strategy, platforms, measurement, conversion and AI. Individual articles live under https://www.bingdigital.com/articles/.
- [Replatforming is a financial decision, not a technical one](https://www.bingdigital.com/articles/replatforming-is-a-financial-decision-not-a-technical-one): A framework for treating replatforming as a capital decision.
- [Last-click is a story your finance director should stop believing](https://www.bingdigital.com/articles/last-click-is-a-story-your-finance-director-should-stop-believing): Why incrementality, not last-click attribution, should guide budget.
- [Why your tier-one personas are costing you growth](https://www.bingdigital.com/articles/why-your-tier-one-personas-are-costing-you-growth): How standard B2B persona thinking misses the real buyer.
- [eCommerce marketing in 2026: the shifts that actually matter](https://www.bingdigital.com/articles/ecommerce-marketing-in-2026-the-shifts-that-actually-matter): The structural changes in discovery, AI and first-party data.

## Company

- [About Bing Digital](https://www.bingdigital.com/about-us): The team, the partnership model, and the 30+ year history.
- [Contact](https://www.bingdigital.com/contact-us): Get in touch with the London, Dubai or Los Angeles offices. Email hello@bingdigital.com or call +44 (0)20 4592 0273.

## Optional

- [Marketing strategy](https://www.bingdigital.com/growth/marketing): Detailed view of the integrated marketing approach.
- [Disaster recovery audit](https://www.bingdigital.com/consultation/disaster-recovery-audit): Specialist resilience assessment.
- [Server audit](https://www.bingdigital.com/consultation/server-audit): Specialist infrastructure and security review.