# British Institute of Innkeeping: Keeping pubs thriving at the heart of every community > The British Institute of Innkeeping has run for over 40 years, and today exists to support, inspire, celebrate, and promote the individuals working in the licensed trade\. Generated by Yoast SEO v28.6, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [NITAs Finalists](https://bii.org/events-and-awards/nitas/nitas-finalists/): Meet the People Conference speakers, a lineup of industry leaders and experts sharing insight, experience, and practical guidance on people management, leadership, and culture in hospitality\. - [People Conference Speakers](https://bii.org/events-and-awards/people-conference/people-conference-speakers/): Meet the People Conference speakers, a lineup of industry leaders and experts sharing insight, experience, and practical guidance on people management, leadership, and culture in hospitality\. - [NITAs](https://bii.org/events-and-awards/nitas/): The National Innovation in Training Awards recognise excellence and innovation in learning and development across the pub and hospitality industry, celebrating best practice and new approaches to training\. - [NITAs Categories](https://bii.org/events-and-awards/nitas/nitas-categories/): Explore the award categories, highlighting the range of achievements, innovation, and excellence recognised across the pub and hospitality industry\. - [People Conference](https://bii.org/events-and-awards/people-conference/): The People Conference brings together pub and hospitality professionals to share insight, best practice, and practical strategies focused on people, leadership, and workplace ## Latest News - [UK Pubs Return to Growth as September Draught Volumes Rise 1\.3%](https://bii.org/pubs-return-to-growth-in-september/) - [\#VATsTheProblem Petition Submitted To 10 Downing Street](https://bii.org/vatstheproblem-petition-submitted-to-10-downing-street/) - [BII announces National Innovation in Training Awards finalists for 2026](https://bii.org/bii-announces-nitas-finalists-for-2026/) - [Hospitality Author Cassie Davison Named Highly Commended at the Business Book Awards 2026](https://bii.org/cassie-davison-at-book-awards-2026/) - [Fair tax deal for pubs will unlock investment and jobs in every community, without it thousands could close](https://bii.org/fair-tax-deal-for-pubs-will-unlock-investment/) ## Accredited Advisors - [Adrian Le Monnier](https://bii.org/accredited-advisor/adrian-le-monnier/): Adrian Le Monnier leads Horsley Law’s specialist Pubs Code service, providing independent, tenant\-focused legal advice to BII members throughout the life of their pub agreement\. - [Amy Rudrum](https://bii.org/accredited-advisor/amy-rudrum/): Covering North England, Wales, Midlands, London, South East England \& South West England, Amy Rudrum has a wealth of experience advising on all aspects of commercial property disputes\. Estate Legal are specialists in the Pubs Code and have assisted numerous tied tenants to go free of tie\.  They work alongside the tied tenants’ appointed valuers and transactional solicitors to help them go free of tie on the best possible terms, either through negotiation or through the formal arbitration process\. - [Ash Grove Accounting](https://bii.org/accredited-advisor/ash-grove-accounting/): Covering Wales, Midlands and South West of England Ash Grove Accountancy was born in 2024 out of a passion for providing the best possible advice, as well as giving clients the tools they need to be successful in business\. - [Joanna Nicholls](https://bii.org/accredited-advisor/joanna-nicholls/): Covering North of England, Midlands and South East of England, Joanna Nicholls from Howes Percival specialises in sales and purchases, as well as planning and licensing work across the hospitality sector\. - [Jeremy Beeching](https://bii.org/accredited-advisor/jeremy-beeching/): Covering South West England, Jeremy Beeching is Chartered Surveyor with extensive licensed property experience over 40 years to provide advice on sales, lettings, rent reviews, lease renewals and MRO’s\. Also list and value trade inventories for transfer, insurance and probate\. ## BII News Magazines - [Autumn 2026](https://bii.org/bii-news-magazine/autumn-2026/): Read about how to boost pub earning power, a one to one interview with our 2026 LOYA winners, and how important it is to get industry expert advice for your business\. - [Summer 2026](https://bii.org/bii-news-magazine/summer-2026/): See the highlights from our BII Summer Event, celebrate our LOYA Winners, and read our interview with CAMRA's Tom Stainer - [Spring 2026](https://bii.org/bii-news-magazine/spring-2026/): Read how the business rights and employments rights bills will affect your business, hear how the LTC can support you and your team's wellbeing, and how Frazer Grant's 3 month plan can help elevate your business\. - [Winter 2026](https://bii.org/bii-news-magazine/winter-2026/): Read highlights from our 2025 People Conference, meet our NITA's winners and hear from our Licensee of the Year Head Judges, who give advice on entering the competition\. - [Winter 2025](https://bii.org/bii-news-magazine/winter-2025/): Read interviews with NITAs 2024 finalists, top insights from the People Conference 2024, and a one\-to\-one with Mark Robson, BII Chair, sharing his vision for the future\. ## Event Partners - [Thatchers](https://bii.org/event-partner/thatchers/) - [Bizimply](https://bii.org/event-partner/bizimply/) - [GigRealm](https://bii.org/event-partner/gigrealm/) - [Wenlock Springs](https://bii.org/event-partner/wenlock-springs/) - [Logic Vending](https://bii.org/event-partner/logic-vending/) ## Find a Pub - [St Austell Brewery](https://bii.org/find-a-pub/st-austell-brewery/) - [Red Oak Taverns](https://bii.org/find-a-pub/red-oak-taverns/) - [Everards](https://bii.org/find-a-pub/everards/) - [Shepherd Neame](https://bii.org/find-a-pub/shepherd-neame/) - [Wells \& Co\.](https://bii.org/find-a-pub/wells-co/) ## Heart of the Community Winners - [Old House At Home](https://bii.org/hotc-winner/old-house-at-home-pub/) - [The Swan](https://bii.org/hotc-winner/the-swan/) - [The Red Lion](https://bii.org/hotc-winner/the-red-lion/) - [The Pendas Arms](https://bii.org/hotc-winner/the-pendas-arms/) - [The Tollemache Arms](https://bii.org/hotc-winner/the-tollemache-arms/) ## HOTC Charities - [All Dogs Matter](https://bii.org/hotc-charity/all-dogs-matter/) - [Help 4 Homeless Veterans](https://bii.org/hotc-charity/help-4-homeless-veterans/) - [Haringey Mental Health NHS Trust](https://bii.org/hotc-charity/haringey-mental-health-nhs-trust/) - [Finchley Foodbank](https://bii.org/hotc-charity/finchley-foodbank/) - [Finchley Children's Music Group](https://bii.org/hotc-charity/finchley-childrens-music-group/) ## Industry Events - [Northern Restaurant \& Bar](https://bii.org/industry-event/northern-restaurant-bar/): Northern Restaurant \& Bar is the North’s leading hospitality trade event\. Bringing together over 12,100 visitors and 400\+ exhibitors - [Pub Aid Community Pub Hero Awards 2027](https://bii.org/industry-event/pubaid-community-pub-hero-awards-2026/): The PubAid Community Pub Hero Awards 2026 are open for entries now\. Whether you’re raising money for charity, supporting local sports teams or simply being a vital part of your community, this is your chance to be recognised in Parliament\.  - [BII People Conference](https://bii.org/industry-event/bii-people-conference/): The BII People Conference brings together leading voices from across the hospitality industry to share best practice and innovation, as well as challenging our thinking around helping our teams thrive\. - [LTC Wellbeing Conference](https://bii.org/industry-event/ltc-wellbeing-conference/): This key industry event will deliver practical insights, expert\-led discussions, and evidence\-based tools to support organisations across the industry in strengthening wellbeing within their teams\. Attendees will benefit from an afternoon of research insights, panel discussions, and exclusive access to LTC tools and resources\. - [LTC Awards](https://bii.org/industry-event/ltc-awards-fundraiser/): Step into a night of glamour, celebration, and generosity at the LTC Awards \& Fundraiser 2025—a spectacular evening dedicated to honouring the remarkable individuals and organisations who make wellbeing a priority in their lives and professions\. ## InnFocus - [27\.07\.2026](https://bii.org/innfocus/27-07-2026/) - [20\.07\.2026](https://bii.org/innfocus/20-07-2026/) - [13\.07\.2026](https://bii.org/innfocus/13-07-2026/) - [06\.07\.2026](https://bii.org/innfocus/06-07-2026/) - [29\.06\.2026](https://bii.org/innfocus/29-06-2026/) ## Legal - [Remote Online Invigilation \(proctored exam\)](https://bii.org/legal/remote-online-invigilation-proctored-exam/) - [Managing External Assessment, Examination and Invigilation](https://bii.org/legal/managing-external-assessment-examination-and-invigilation/) - [Malpractice and Maladministration Policy](https://bii.org/legal/malpractice-and-maladministration-policy/) - [Health \& Safety](https://bii.org/legal/health-safety/) - [Equality and Diversity Policy](https://bii.org/legal/equality-and-diversity-policy/) ## Licensee of the Year - [The Royal Dyche](https://bii.org/licensee-of-the-year/the-royal-dyche/): Justine Bedford, Licensee of the Year, has transformed The Royal Dyche into a thriving community hub—uniting football fans, locals, and music lovers with passion, resilience, and unstoppable creativity\. - [The Windsor Castle](https://bii.org/licensee-of-the-year/the-windsor-castle/): Eamonn and Arina’s innovation and dedication as relatively new operators in the sector are simply inspirational\. They represent everything that is uniquely brilliant about our industry, and we can’t wait to see where their journey goes from here\. - [The Swan CIC](https://bii.org/licensee-of-the-year/the-swan-cic/) - [The Plough](https://bii.org/licensee-of-the-year/the-plough/) - [The Fleece Inn](https://bii.org/licensee-of-the-year/the-fleece-inn/) ## Magazine Articles - [Developing Your Workforce](https://bii.org/magazine-article/developing-your-workforce/): Increasing your staff's skills and knowledge by taking advantage of the comprehensive and interesting range of online training courses will benefit your team and business as a whole - [Inn Control helps combat soaring business costs](https://bii.org/magazine-article/inn-control-helps-combat-soaring-business-costs/): Why business audits are essential to your pub - [Invest time this winter to see profits bloom come spring](https://bii.org/magazine-article/invest-time-this-winter-to-see-profits-bloom-come-spring/): How to save money and improve margins in winter - [New Tech Is Giving Back Lost Time](https://bii.org/magazine-article/new-tech-is-giving-back-lost-time/): How you can run a more efficient business - [Understanding Customers Needs](https://bii.org/magazine-article/understanding-customers-needs/): What do customers expect from your business ## NITAs - [NITAs 2023](https://bii.org/nita/nitas2023/): NITAs 2023 was held at the Leonardo Hotel, London on the 21st November 2023\. - [NITAs 2024](https://bii.org/nita/nitas-2024-2/): NITAs 2024 was held on the 21st November 2024 at Porchester Hall\. - [NITAs 2025](https://bii.org/nita/nitas-2025/): NITAs 2025 was held on the 20th November 2025 at Porchester Hall\. ## Ten To One - [Who on your team deserves special recognition, and why?](https://bii.org/ten-to-one/who-on-your-team-deserves-special-recognition-and-why/) - [What's your approach to managing your range of drinks on the bar?](https://bii.org/ten-to-one/whats-your-approach-to-managing-your-range-of-drinks-on-the-bar/): Operators share how they approach their bar's range of drinks\. - [Why are you a BII member and what do you see as the greatest benefit of being part of your industry’s professional body?](https://bii.org/ten-to-one/why-are-you-a-bii-member-and-what-do-you-see-as-the-greatest-benefit-of-being-part-of-your-industrys-professional-body/) - [How good is your relationship with your local MP? Do they support you and understand your business challenges?](https://bii.org/ten-to-one/how-good-is-your-relationship-with-your-local-mp-do-they-support-you-and-understand-your-business-challenges/): The BII's \#OurPub campaign has been calling on pub staff, customers and suppliers to write to their MPs and explain why the industry needs fiscal measures that support the sector and will allow it to create economic growth\. - [What new innovations or ideas are you implementing this Christmas?](https://bii.org/ten-to-one/what-new-innovations-or-ideas-are-you-implementing-this-christmas/) ## Testimonials - [Keeps me updated](https://bii.org/testimonial/keeps-me-updated/) - [Got my costs down](https://bii.org/testimonial/got-my-costs-down/) - [Prompt and professional](https://bii.org/testimonial/prompt-and-professional/) - [A great service](https://bii.org/testimonial/a-great-service/) - [Given me more confidence](https://bii.org/testimonial/given-me-more-confidence/) ## Training Courses - [CPR E\-Learning](https://bii.org/training-course/cpr-e-learning/): Simple, accessible CPR training so you can help in an emergency\. Learn CPR basics, how to use a defibrillator and build confidence to act\. - [Labour Management](https://bii.org/training-course/labour-management/): Throughout this course, you’ll gain practical tools and learn strategies to help you forecast accurately, optimise staffing, and control labour spend\. Whether you’re a business owner or part of a leadership team, understanding these concepts will help you improve profitability and maintain operational efficiency\. - [Seasonal Media](https://bii.org/training-course/seasonal-media/): From creative content ideas to targeted advertising strategies, these videos from Star Pubs will help you attract more customers and maximise sales all year round\. - [Social Media Advertising](https://bii.org/training-course/social-media-advertising/): Whether you’re new to ads or looking to refine your strategy, Star Pubs covers everything you need to know to get your pub’s ads performing\. - [Social Media Strategy](https://bii.org/training-course/social-media-strategy/): Social presence is key for a successful pub\. Star Pubs have created this playlist to help you enhance your social strategy and achieve measurable results\. ## Trusted Partners - [KwizzBit](https://bii.org/trusted_partner/kwizzbit/): We know your venue has a few clever clogs\. The kind of people who religiously watch Tipping Point\. The ones who always have a quirky fact ready to whip out at a dinner party\. Those who are always down for a quiz night\. - [FindMyPub](https://bii.org/trusted_partner/findmypub/): FindMyPub\.com is the UK’s largest dedicated marketplace for tenancy, lease and operator\-managed pub opportunities, helping aspiring and experienced publicans find the right pub business for their ambitions\. - [Rotaready Evo](https://bii.org/trusted_partner/rotaready/): Rotaready, an Access company, is a workforce management solution built specifically for hospitality businesses\. - [Hospitality Rewards](https://bii.org/trusted_partner/hospitality-rewards/): Hospitality Rewards is the first and only employee benefits platform for UK hospitality workers\. We are on a mission to make the hospitality sector the most rewarding industry to be a part of\. - [HIT Training](https://bii.org/trusted_partner/hit-training/): HIT Training is the leading national specialist training and apprenticeship provider for the hospitality and catering sector\. ## Sustainability Champions - [The Wheatsheaf Inn](https://bii.org/champions/the-wheatsheaf-inn/) - [Ring O'Bells, Marple](https://bii.org/champions/ring-obells-marple/) - [Farmers Arms](https://bii.org/champions/farmers-arms-2/) - [The Regent](https://bii.org/champions/the-regent/) - [The Rattlebone](https://bii.org/champions/the-rattlebone/) ## Resource Hub - [Recruitment \& Probation \- Employments Rights Bill 2026](https://bii.org/resource-hub/recruitment-probation-employments-rights-bill-2026/): Hear from Bhayani Law who explain recruitment and probation, with the new 6\-month unfair dismissal coming into force on 1 January 2027\. - [Employment Rights Act 2026 Webinar](https://bii.org/resource-hub/employment-rights-act-2026-webinar/): Helpline Provider, Bhayani Law, have put together a webinar to help you understand the changes for the 2026 Employment Rights Act\. - [Getting Ready For Christmas](https://bii.org/resource-hub/getting-ready-for-christmas/) - [Your Safety Net](https://bii.org/resource-hub/your-safety-net/): Learn how to safely protect your business with Shield Safety\. - [Why Are Great Comms Important?](https://bii.org/resource-hub/why-are-great-comms-important/): Lean why great comms are important to your business with Loungers\. ## Media - [Why Sean Dyche Is The Face of a Burnley Boozer](https://bii.org/media/behind-the-bar-justine-lorriman/): Justine talks all about how the pub got it’s name and how she approaches the management of her staff in her award winning pub\. - [Annual General Meeting 2021](https://bii.org/media/annual-general-meeting-2021/) - [Making Apprenticeships Work For Your Business](https://bii.org/media/making-apprenticeships-work-for-your-business/): HIT Training's Jeremy Scorer talks all about apprenticeships, how they can benefit a business and what the upcoming changes to apprenticeships mean for the industry\. - [Why Mystery Customer Visits Can Be Your Secret Win](https://bii.org/media/why-mystery-customer-visits-can-be-your-secret-win/): Deborah talks us through all the ways in which a mystery customer visit can help your pub flourish and what makes a good mystery customer\. - [Overcoming Mental Obstacles and Championing Hospitality](https://bii.org/media/overcoming-mental-obstacles-and-championing-hospitality/): Tim Skinner, licensee of multiple pubs, talks about his journey into hospitality from a young age, along with the challenges that he overcame along the way to get to the where he is now\. ## BII Team - [Tommy Higgs \& Mike Dove](https://bii.org/bii-team/mike-dove-tommy-higgs/) - [Justine Bedford](https://bii.org/bii-team/justine-lorriman/) - [Justine Bedford](https://bii.org/bii-team/justine-lorriman-trustee/) - [Ruby](https://bii.org/bii-team/ruby/) - [Emma](https://bii.org/bii-team/emma/) ## Meet Our Members - [Don Hirst FBII](https://bii.org/meet-our-members/don-hurst-fbii/): According to the British Beer \& Pub Association, a pub is closing every day\. Costs are rising, business rates are increasing and sales are flat, and the younger generation are not drinking in pubs like their predecessors\. So, who in their right mind would decide to take on a second pub on a six year commitment at the tender age of 63? Don Hurst explains it all to long\-time friend and colleague, Phil Dixon CBII\. - [Bex and Sarah Wilkins MBII](https://bii.org/meet-our-members/bex-and-sarah-wilkins-mbii/) - [Tim Skinner FBII](https://bii.org/meet-our-members/tim-skinner-fbii/) - [Paul Berry MBII](https://bii.org/meet-our-members/paul-berry/): Licensee of the multi award winning Devon pub The Swan and member of the BII, Paul Berry, took some time to chat with us about making a success in the pub industry\. South West BII member Paul Berry runs  Devon gastro pub The Swan, which has recently won Tourism Pub of The Year at the Devon Tourism Awards and been listed in the “Estrella Damm” Top 50 Gastropub Awards\. - [Clive Price FBII](https://bii.org/meet-our-members/clive-price/): In 2017 Clive Price became a finalist for the BII’s Licensee of the Year Award \(LOYA\) as the Managing Director of charming Redhill pub, the Bletchingly Arms\. ## Find a Pub - [Lease \& Tenancy](https://bii.org/find-a-pub/lease-tenancy/) - [Partnership Agreement](https://bii.org/find-a-pub/partnership-agreement/) ## Legal Categories - [Training](https://bii.org/legal-category/training/) ## Optional - [Sitemap index](https://bii.org/sitemap_index.xml)