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# Avasant: Leading management consulting firm specializing in sourcing advisory, digital and IT transformation, global development, and governance services.

## Sitemaps
[XML Sitemap](https://avasant.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Avasant Research Finds AI-Driven Autonomous Operations Are Reshaping Digital Workplace Services](https://avasant.com/avasant-digital-workplace-services-2026-radarview-report-announcement/): “Digital workplace services are creating a more seamless and convenient employee experience through agentic AI, automation, and autonomous operations,” said Asmita Gaur, Research Analyst at Avasant.”
- [AI-Driven Software Development Fuels 11% Rise in Quality Engineering Services Demand, Avasant Research Reveals](https://avasant.com/avasant-quality-engineering-services-2026-radarview-report-announcement/): The findings are highlighted in Avasant's Quality Engineering Services 2026 RadarView™ and companion Market Insights™ report, which examine how AI is transforming enterprise quality engineering strategies, service delivery models, and the competitive landscape. The research evaluates 51 service providers, recognizing 32 for their practice maturity and future-proofing capabilities.
- [Avasant Research Finds Mexico’s Digital Services Market Shifting Toward Higher-Value Transformation](https://avasant.com/avasant-mexico-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Mexico Digital Services 2026 RadarView™, highlighting how Mexico’s role in North American and Latin American digital delivery is evolving amid supply chain reconfiguration, regulatory change, and accelerating technology investment.
- [Avasant Research Finds AI-Powered Commercial Operating Systems Are Reshaping Marketing and Sales](https://avasant.com/avasant-marketing-and-sales-business-process-transformation-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Marketing and Sales Business Process Transformation 2026 RadarView™, highlighting a shift from campaign-centric execution toward AI-enabled, platform-led commercial operating systems that connect marketing operations, customer intelligence, revenue management, and sales activation.
- [Avasant Launches HALO™ to Help Enterprises Define the Optimal Human-AI Balance in Managed Services](https://avasant.com/avasant-launches-halo-to-help-enterprises-define-the-optimal-human-ai-balance-in-managed-services/): Avasant today announced HALO™ (Human-AI Level Optimizer), a proprietary analytical framework developed to help enterprises and service providers answer that question. HALO™ will be applied through Avasant’s deal-making, benchmarking, and advisory engagements, providing a fact-based approach to determining the appropriate Human-AI mix across business and technology processes and translating that mix into operating, performance, risk and commercial models.
- [Procurement Is Shifting Toward Intelligent, Resilient Operations](https://avasant.com/avasant-procurement-business-process-transformation-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Procurement Business Process Transformation 2026 RadarView™, highlighting a shift toward more autonomous, intelligence-led, and resilient procurement functions.
- [Workforce Pressures Are Accelerating Japan’s Digital Modernization](https://avasant.com/avasant-japan-digital-services-2026-radarview-report-announcement/): Together, these developments suggest that enterprise buyers should connect modernization priorities with workforce planning and operational continuity.
- [Settlement Compression Is Accelerating AI Adoption in Capital Markets](https://avasant.com/avasant-capital-markets-business-process-transformation-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Capital Markets Business Process Transformation 2026 RadarView™, highlighting the shift toward automated post-trade processing as settlement timelines shorten.
- [Secure and Sovereign Infrastructure Is Enabling UK AI Adoption](https://avasant.com/avasant-united-kingdom-uk-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its United Kingdom (UK) Digital Services 2026 RadarView™, examining the shift from AI pilots to scaled, industry-specific deployment.
- [Automation and Data Readiness Are Driving Agentforce Adoption](https://avasant.com/avasant-salesforce-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Salesforce Services 2026 RadarView™, highlighting growing demand for Agentforce automation and trusted data to support enterprise AI.
- [AI Is Moving Freight and Logistics Toward Autonomous Execution](https://avasant.com/avasant-freight-and-logistics-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Freight and Logistics Digital Services 2026 RadarView™, examining the transition from AI-assisted decisions to increasingly autonomous freight operations.
- [AI Is Reshaping Application Modernization and Operations](https://avasant.com/avasant-application-management-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Application Management Services 2026 RadarView™, examining how AI is changing application modernization and operational support.
- [Avasant and UCLA Release The Quantum Economy: Technology, Talent, and the Race for Competitive Advantage, a Landmark Report on the Global Quantum Ecosystem](https://avasant.com/avasant-and-ucla-release-the-quantum-economy-technology-talent-and-the-race-for-competitive-advantage-a-landmark-report-on-the-global-quantum-ecosystem/): September 28, 2026
- [AI and Global Disruption Are Reshaping Enterprise Transformation](https://avasant.com/avasant-digital-masters-technology-transformation-2026-radarview-report-announcement/): “Market uncertainty and the disruptive force of AI are reshaping enterprise priorities,” said Anupam Govil, Managing Partner at Avasant.
- [AI and Unified Commerce Power Retail’s Next Wave of Growth and Resilience](https://avasant.com/avasant-retail-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Retail Digital Services 2026 RadarView™, examining how AI and connected retail operations are transforming customer engagement and business performance.
- [AI-First Solutions Transform Travel Experiences and Strengthen Operational Resilience](https://avasant.com/avasant-travel-transportation-and-hospitality-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Travel, Transportation, and Hospitality Digital Services 2026 RadarView™, examining how intelligent technologies support revenue, customer experience, and sustainability.
- [AI and Connected Operations Power Utilities’ Next Phase of Grid Resilience](https://avasant.com/avasant-utilities-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Utilities Digital Services 2026 RadarView™, examining how intelligent technologies are transforming grid planning, operations, and customer service.
- [Beyond Products: Digital Journeys and Embedded Finance Reshape SME Banking](https://avasant.com/avasant-banking-for-small-and-medium-enterprises-market-insights-report-announcement/): Volatile cash flows, limited credit histories, and overlapping owner-business finances create distinct SME banking requirements.
- [From Information to Intelligence: Agentic AI Raises the Stakes for Enterprise Data](https://avasant.com/avasant-data-management-and-advanced-analytics-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Data Management and Advanced Analytics Services 2026 RadarView™, examining how agentic AI is changing enterprise data priorities.
- [AI, Tokenization, and Automation Reshape the Future of Financial Services](https://avasant.com/avasant-financial-services-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Financial Services Digital Services 2026 RadarView™, examining how institutions are modernizing client engagement and market operations.
- [Intelligent Automation and Connected Platforms Reshape Health Plan Operations](https://avasant.com/avasant-healthcare-payor-digital-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Healthcare Payor Digital Services 2026 RadarView™, examining how health plans are responding to cost pressures and operational complexity through digital transformation.
- [Autonomous Cybersecurity Gains Ground as Enterprises Rethink Resilience](https://avasant.com/avasant-cybersecurity-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Cybersecurity Services 2026 RadarView™, examining how providers are adapting security services to an increasingly AI-driven environment.
- [Agentic AI and Outcome-Led Partnerships Reshape Business Operations](https://avasant.com/avasant-digital-masters-process-transformation-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Digital Masters Process Transformation 2026 RadarView™, assessing partners that help enterprises modernize operations and scale digital delivery.
- [Global Competency Centers Step Up as Engines of Enterprise Innovation](https://avasant.com/avasant-global-competency-center-gcc-setup-and-scale-services-2026-radarview-report-announcement/): Avasant, a leading management consulting and research firm, has released its Global Competency Center (GCC) Setup and Scale Services 2026 RadarView™, examining providers that help enterprises establish and expand global delivery capabilities.
- [Avasant Announces Open Access to Industry-Leading Research for End User Organizations Worldwide](https://avasant.com/avasant-announces-open-access-to-industry-leading-research-for-end-user-organizations-worldwide/): Avasant today announced open access to its research library for end-user organizations globally, expanding how enterprise decision-makers engage with trusted market insight in an era defined by AI, real-time intelligence, and accelerated decision-making.
- [Avasant Recognized on the 2026 Global 100 List by IAOP®](https://avasant.com/avasant-recognized-on-the-2026-global-100-list-by-iaop/): Avasant, a leading global management consulting firm, today announced that it has been named to the 2026 Global 100 List by IAOP® in the Advisor Category.
- [Avasant Ranked Among Top Consulting Firms in Asia Pacific and North America by Vault in 2026](https://avasant.com/avasant-ranked-among-top-consulting-firms-in-asia-pacific-and-north-america-by-vault-in-2026/): Avasant, a leading global management consulting and advisory firm, is proud to announce its recognition in Vault’s 2026 Top Consulting Firm Rankings, earning a #10 ranking in Asia Pacific and #46 ranking in North America. These prestigious placements underscore Avasant’s strong regional presence, market impact, and commitment to delivering exceptional value to clients worldwide.
- [Avasant Expands European Footprint with Integration of Whitebridge Consulting](https://avasant.com/avasant-expands-european-footprint-with-integration-of-whitebridge-consulting/): Avasant and Whitebridge Consulting today announced the expansion of their long-standing partnership in the Benelux, with Whitebridge Consulting integrating into Avasant’s broader European practice. This integration marks a significant milestone in Avasant’s continued investment in Europe and strengthens its ability to deliver locally grounded, globally informed advisory services across the region.
- [Avasant Unveils Avasant.AI – Next-Generation AI Solutions to Transform Enterprise Operations](https://avasant.com/avasant-unveils-avasant-ai-next-generation-ai-solutions-to-transform-enterprise-operations/): Los Angeles, CA – March 26th, 2025
- [Avasant Leads the Way in Global Capability Center Consulting](https://avasant.com/avasant-leads-the-way-in-global-capability-center-consulting/): Los Angeles, CA – March 3, 2025
- [Avasant Research Expands Benchmarking Capabilities with the Launch of Business Economics](https://avasant.com/avasant-research-expands-benchmarking-capabilities-with-the-launch-of-business-economics/): Los Angeles, CA – February 28, 2025 – Building on 35 years of industry leadership with Avasant’s renowned Computer Economics IT Spending and Staffing Report, Avasant Research is proud to introduce Business Economics—a comprehensive benchmarking solution that extends beyond IT to business functions, including procurement, finance and accounting (F&A), and human resources (HR).
- [Avasant Expands Global Presence with New Office in the Philippines](https://avasant.com/avasant-expands-global-presence-with-new-office-in-the-philippines/): Los Angeles, California – March 2, 2025 – Avasant is proud to announce the opening of its newest office in the Philippines. With this expansion, Avasant strengthens its ability to support clients in leveraging the country’s highly skilled workforce and thriving business process outsourcing (BPO) sector. This expansion enhances our global presence, complementing our existing offices in Mexico, the UAE, and India, and bolstering our capacity to serve US and European clients.
- [Avasant Recognized Among the 2025 Global Outsourcing 100 for Excellence in Advisory Services](https://avasant.com/avasant-recognized-among-the-2025-global-outsourcing-100-for-excellence-in-advisory-services/): Los Angeles, CA – February 27, 2025 – Avasant is proud to announce its inclusion in the prestigious 2025 Global Outsourcing 100, recognizing the world’s best outsourcing service providers and advisors.
- [Avasant Recognized Among Vault’s Top Consulting Firms in North America for 2025](https://avasant.com/avasant-recognized-among-vaults-top-consulting-firms-in-north-america-for-2025/): LOS ANGELES, CA – February 13, 2025 – Avasant is proud to announce its inclusion in Vault’s prestigious list of the Top Consulting Firms in North America for 2025. This recognition underscores Avasant’s commitment to excellence, innovation, and fostering a diverse and inclusive workplace.
- [Empowering the Workforce: Celebrating Graduates of the Avasant Digital Skills Program in The Bahamas](https://avasant.com/bahamas-empowering-the-workforce-celebrating-graduates-of-avasant-digital-skills-training-program/): On November 13th, Avasant Foundation hosted the “Empowering the Workforce” event at the Margaritaville Hotel in Nassau The Bahamas, celebrating the remarkable achievements of the graduates of the Avasant Digital Skills Training Program.
- [Avasant Announces the Winners of the Digital Masters Awards 2024](https://avasant.com/avasant-announces-the-winners-of-the-digital-masters-awards-2024/): The awards recognize the service providers who have demonstrated excellence in delivering business process and digital technology transformation for their enterprise clients.
- [Avasant’s Chairman and CEO Kevin S. Parikh Inducted into IAOP Leadership Hall of Fame](https://avasant.com/avasants-chairman-and-ceo-kevin-s-parikh-inducted-into-iaop-leadership-hall-of-fame/): Avasant proudly announces that its Chairman and CEO, Kevin S. Parikh, has been inducted into the International Association of Outsourcing Professionals (IAOP) Leadership Hall of Fame 2024.
- [Avasant’s Chairman and CEO Kevin Parikh to be Inducted into IAOP Leadership Hall of Fame](https://avasant.com/avasants-chairman-and-ceo-kevin-parikh-inducted-into-iaop-leadership-hall-of-fame-2/): Avasant proudly announces that its Chairman and CEO, Kevin S. Parikh, has been inducted into the International Association of Outsourcing Professionals (IAOP) Leadership Hall of Fame 2024.
- [Avasant Named to IAOP’s Global Outsourcing 100 List](https://avasant.com/avasant-named-to-iaops-global-outsourcing-100-list/): Avasant, a global leader in digital transformation and IT consulting, is thrilled to announce its recognition in the International Association of Outsourcing Professionals' (IAOP) 2024 Global Outsourcing 100 list. This prestigious award celebrates the world's top outsourcing service providers and advisors.
- [Avasant Copilot Pioneers Instant Research Insights With Advanced Generative AI](https://avasant.com/avasant-copilot-pioneers-instant-research-insights-with-advanced-generative-ai-technology/): Avasant announced the launch of a new offering, Avasant Copilot, an AI-driven platform designed to redefine how users access and gain insights from over 20 years of Avasant's comprehensive research.
- [Avasant launches Strativa Edge™— a pioneering AI-powered platform for real-time market intelligence](https://avasant.com/avasant-launches-strativa-edge/): Avasant today announced the launch of Strativa Edge™, an AI-powered platform providing industry insights and market intelligence for buyers and sellers of business and technology products and services.
- [IAOP Avasant Foundation Press Release](https://avasant.com/iaop-avasant-foundation-press-release/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-to-iaop-list-of-worlds-best-outsourcing-providers/): Los Angeles, CA I August 26th, 2022
- [Avasant Receives IAOP 2023 Excellence in Strategic Partnerships Recognition](https://avasant.com/avasant-receives-iaop-2023-excellence-in-strategic-partnerships-recognition/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Gender Census](https://avasant.com/gender-census/): In mid-2017, Avasant launched a program to balance our gender numbers across all geographies and positions. It is my pleasure to announce that since then, our female employees have increased by over 400%, with women now accounting for 41% of our total employee base. I am also thrilled to report that on June 13 2022, Avasant North America reached 51% women and 49% men.
- [Women’s Day 2022](https://avasant.com/womens-day-2022/): I am proud to celebrate with you all today, the innumerable achievements of women all around us, and their contributions in shaping our communities and building a brighter future for us all.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-iaop-top-100-consulting-firm-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Avasant Acquires CEMEX Vendor Governance Captive](https://avasant.com/avasant-acquires-cemex-vendor-governance-captive/): Avasant has partnered with IAOP on Global Equations, a one-of-a-kind platform, that showcases the digital competitiveness of alocation while seamlessly connecting all the segments of an investment ecosystem.
- [Avasant Foundation Hosts First In-Person Graduation Ceremony in Guyana for Avasant Digital Skills Training (ADST) Program](https://avasant.com/avasant-foundation-hosts-first-in-person-graduation-ceremony-in-guyana-for-avasant-digital-skills-training-adst-program/): Los Angeles, CA I August 26th, 2022
- [Journey to The Imagination Age with 250+ Fortune 1000 Leaders at Empowering Beyond Summit 2022](https://avasant.com/empowering-beyond-summit-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.

## Pages
- [Avasant x YPO Member Resource Page](https://avasant.com/avasant-x-ypo-member-resource-page-draft/): Research, AI-powered insight, and events available to you as part of the YPO Strategic Learning Partnership.
- [Avasant Empowering Beyond Events 2027](https://avasant.com/avasant-empowering-beyond-events-2027-draft/): Curated for YPO Members
- [Avasant Human-AI Level Optimizer](https://avasant.com/artificial-intelligence/avasant-human-ai-level-optimizer/): Avasant HALO™ provides a data-based framework for determining where human expertise materially adds value, where AI can augment it, and where work can transition more substantially to AI-led execution, helping enterprises and service providers design stronger operating models and commercial structures.
- [Avasant Empowering Beyond Summit 2027](https://avasant.com/avasant-empowering-beyond-summit-2027-draft/): Home »
- [GCC Consulting](https://avasant.com/what-we-do/gcc-consulting/): Consulting, research and data platforms supporting Global Competency Centers across every stage of their lifecycle, from the decision to build through scaling, performance and divestiture.
- [Avasant Empowering Beyond Symposium, Bengaluru 2027](https://avasant.com/avasant-empowering-beyond-symposium-bengaluru-2027/): Home »
- [Quantum Strategy and Advanced Computing Advisory](https://avasant.com/what-we-do/advisory-for-quantum-computing/): Avasant brings structured, enterprise-grade advisory to one of the most consequential frontiers in computing, security, and sensing.
- [Laptop Drive](https://avasant.com/foundation/laptop-drive/): About Avasant Foundation
- [Organizational Change Management & Transformation Advisory](https://avasant.com/change-management-enterprise-transformation-draft/): Avasant brings structured, enterprise-grade change leadership to organizations operating in the most demanding environment in modern business: a state of continuous transformation.
- [Strategic Partnerships](https://avasant.com/strategic-partnerships/): Avasant partners with global leadership networks and mission-driven institutions to share knowledge, build trust, and create lasting impact for our clients and communities.
- [SoFi Draft](https://avasant.com/sofi-draft/): Avasant's Innovation Workshop & Networking Experience is a carefully designed engagement that brings together enterprise buyers, technology leaders, and strategic advisors for a day of focused collaboration and peer-level exchange.
- [Private Equity](https://avasant.com/who-we-serve/private-equity/): Avasant partners with private equity firms and their portfolio companies across the full investment lifecycle - from pre-deal intelligence and technology due diligence through post-acquisition value creation and exit readiness. We combine deep consulting expertise, proprietary benchmarking data, and an independent advisory model to deliver results that move multiples.
- [Student Application Detail](https://avasant.com/foundation/register/application-detail/): About Avasant Foundation
- [Application Review Dashboard](https://avasant.com/foundation/register/application-review-dashboard/): About Avasant Foundation
- [Payment](https://avasant.com/foundation/register/payment/): About Avasant Foundation
- [Apply](https://avasant.com/foundation/register/apply/): About Avasant Foundation
- [Cohort Details](https://avasant.com/foundation/cohort-details/): About Avasant Foundation
- [Digital Skills Training Registration](https://avasant.com/foundation/register/): About Avasant Foundation
- [Facilitator Registration](https://avasant.com/foundation/facilitator-registration/): About Avasant Foundation
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/avasant-foundation-golf-event-impact-the-future-2026/): Home »
- [GCC Economics 2026](https://avasant.com/gcc-economics-2026/): Home »
- [Empowering Beyond Summit 2026 Agenda](https://avasant.com/empowering-beyond-summit-2026-agenda/): Program Agenda
- [Avasant Partner Connect 2026](https://avasant.com/avasant-partner-connect-2026/): Partner Connect is a premier gathering that brings together Avasant thought leaders and top industry partners to foster continued collaboration and innovation. This exclusive event offers a platform for participants to share insights, explore strategic partnerships, and discuss emerging trends in technology and business. Through engaging content sessions, networking, and one on one meetings, attendees gain valuable knowledge and build strong connections that drive mutual growth and success. Partner Connect exemplifies Avasant’s commitment to building a collaborative ecosystem that enhances value for all stakeholders.
- [Marketing Budgets, Staffing, and Process Metrics](https://avasant.com/research/marketing-budgets-staffing-and-process-metrics/): Home »
- [Advisory for the New Space Economy](https://avasant.com/what-we-do/advisory-for-the-new-space-economy/): The new space economy is moving from experimentation to application.
- [Avasant Events App](https://avasant.com/avasant-events-app/): Avasant Events App ‎Apple App Store - Avasant Events App Google Play - Avasant Events App
- [Asia-Pacific and the Middle East IT Spending and Staffing Benchmarks](https://avasant.com/research/asia-pacific-and-the-middle-east-it-spending-and-staffing-benchmarks/): Home
- [Avasant Research Registration – EBS Bengalaru](https://avasant.com/avasant-research-registration-ebs-bengalaru/): Avasant is opening access to its industry-leading research library for end‑user organizations worldwide.
- [GCC Consulting and Operations](https://avasant.com/what-we-do/gcc-consulting-and-operations/): AI Strategy & Consulting
- [Future-Proofing Aerospace & Defense](https://avasant.com/aerodef-draft/): Future-proofing Aerospace & Defense demands more than vision. It requires executable roadmaps that balance innovation, security, and mission assurance.
- [Test](https://avasant.com/strategic-advisors-for-the-digital-economy-draft/): Avasant is at the forefront of business innovation. We empower global organizations to embrace the potential of business process optimization, technology, strategic sourcing and digital transformation to realize unprecedented value.
- [Avasant Research Registration](https://avasant.com/avasant-research-registration/): Register to explore Avasant Research. Open access is available to qualified buyer organizations. Register Now!
- [Our Team](https://avasant.com/foundation/our-team/): About Avasant Foundation
- [HR Maturity Assessment 2026 Draft](https://avasant.com/hr-maturity-assessment-2026-draft/): const overall = maxTotal > 0 ? Math.round((total / maxTotal) * 100) : 0;
- [Worldwide Technology Trends Reports 2025](https://avasant.com/research/world-wide-technology-trends-reports-overview/): Home
- [Avasant Europe](https://avasant.com/avasant-europe-draft/): Avasant is at the forefront of business innovation. We empower global organizations to embrace the potential of business process optimization, technology, strategic sourcing and digital transformation to realize unprecedented value.
- [The Omniverse](https://avasant.com/the-omniverse/): The convergence of the human experience acrossphysical, virtual and augmented worlds.
- [Avasant Empowering Beyond Events 2026](https://avasant.com/avasant-empowering-beyond-events-2026/): The Empowering Beyond event series brings together Avasant’s most influential global business and technology communities across two signature experiences: the Empowering Beyond Symposium, Bengaluru, and the premiere annual Empowering Beyond Summit, Los Angeles. Together, these events create a unified platform designed for enterprise leaders, innovators, and visionaries to explore transformative ideas shaping the future of business and technology.
- [Benchmarking](https://avasant.com/what-we-do/benchmarking/): Avasant’s Benchmarking Services for IT Spend, Staffing, IT Services, BPO Services, Software Licences, Cloud Services and Rate Cards
- [Registration](https://avasant.com/registration/)
- [Case Study: AI-Enabled Contact Center Transformation in Healthcare](https://avasant.com/artificial-intelligence/case-study-ai-enabled-contact-center-transformation-in-healthcare/): About Avasant AI
- [Case Study: AI-Powered Transformation in Global Health Research](https://avasant.com/artificial-intelligence/case-study-ai-powered-transformation-in-global-health-research/): About Avasant AI
- [Case Study: AI-Driven Transformation from Managed to Tech-Enabled Services](https://avasant.com/artificial-intelligence/case-study-ai-driven-transformation-from-managed-to-tech-enabled-services/): About Avasant AI
- [Thank You](https://avasant.com/thank-you/): We appreciate you reaching out! A team member will get back to you about your request soon.
- [Press Releases and Media](https://avasant.com/press-releases/)
- [Finance & Accounting Budgets, Staffing, and Process Metrics](https://avasant.com/research/finance-accounting-budgets-staffing-process-metrics/): Home »
- [Human Resources Budgets, Staffing, and Process Metrics](https://avasant.com/research/hr-budgets-staffing-process-metrics/): Home »
- [Procurement Budgets, Staffing, and Process Metrics 2025/2026](https://avasant.com/research/procurement-budgets-staffing-process-metrics/): How much are organizations budgeting for their procurement function, and how many procurement professionals do they require? What is the allocation of procurement resources by job function and types of procurement, and what is the split between internal and external personnel (outsourced or in shared services centers)? How is the procurement budget allocated? What are the key performance metrics for the procurement function? To answer these questions, and others, we provide our Procurement Budgets, Staffing, and Process Metrics study. For a full description, read more below.  
- [Valuations](https://avasant.com/research/valuations/): Our valuations reports for computer products include fair market values, residual value forecasts, vendor discounting reports, and special reports on the use of valuations data in IT financial management.
- [IT Spending Benchmark Consulting](https://avasant.com/what-we-do/benchmarking-old/it-spending/): Our Computer Economics IT Spending and Staffing Benchmarks study provides hundreds of metrics for organizations to benchmark their own IT spending and staffing levels. But, for even more insights and analysis, let us to do the benchmarking for you.

## Events
- [Future-Proofed: Building for an Unpredictable World – TTLH GCCs creating tangible business value at speed and scale](https://avasant.com/events/future-proofed-building-for-an-unpredictable-world-ttlh-gccs-creating-tangible-business-value-at-speed-and-scale/)
- [Avasant Partner Connect 2027](https://avasant.com/events/avasant-partner-connect-2027/)
- [Avasant Foundation Golf Event: Impact the Future 2027](https://avasant.com/events/avasant-foundation-golf-event-impact-the-future-2027/)
- [Avasant Empowering Beyond Summit 2027](https://avasant.com/events/avasant-empowering-beyond-summit-2027/)
- [Avasant Empowering Beyond Symposium, Bengaluru 2027](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-2027/)
- [Executive Collaboration at SoFi Stadium](https://avasant.com/events/executive-collaboration-at-sofi-stadium/)
- [AI Innovation & Best Practice Workshop](https://avasant.com/events/ai-innovation-best-practice-workshop/)
- [Avasant Executive Roundtable – FUTUREPROOFED : Building the Intelligent Adaptive Enterprise](https://avasant.com/events/avasant-executive-roundtable-dinner-futureproofed-building-the-intelligent-adaptive-enterprise/)
- [Avasant Executive Roundtable & Dinner : Tokyo](https://avasant.com/events/avasant-executive-roundtable-tokyo/)
- [From Chips to Intelligence: Building AI-Native High-Tech Enterprises in an Era of Compute, Connectivity, and Resilience](https://avasant.com/events/from-chips-to-intelligence-building-ai-native-high-tech-enterprises-in-an-era-of-compute-connectivity-and-resilience/)
- [Future-Proofed: Accelerating Transformation for Japanese Enterprises through Next-Gen GCCs](https://avasant.com/events/future-proofed-accelerating-transformation-for-japanese-enterprises-through-next-gen-gccs/)
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/events/avasant-foundation-golf-event-impact-the-future-2026/)
- [Executive Roundtable: Real-Time Experiences, Secure Operations in the AI Age](https://avasant.com/events/executive-roundtable-real-time-experiences-secure-operations-in-the-ai-age/)
- [Avasant Partner Connect 2026](https://avasant.com/events/avasant-partner-connect-2026/)
- [India AI Impact Summit 2026](https://avasant.com/events/india-ai-impact-summit-2026/)
- [Avasant Empowering Beyond Summit 2024](https://avasant.com/events/avasant-empowering-beyond-summit-2024/)
- [Avasant Empowering Beyond Summit 2025](https://avasant.com/events/avasant-empowering-beyond-summit-2025/)
- [Avasant Empowering Beyond Symposium, Bengaluru – YPO](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-ypo/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise Registration](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise-agency-link/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-complimentary/)
- [Agentic AI in Action: How Synchronous AI Agents can transform your Enterprise](https://avasant.com/events/agentic-ai-in-action-how-synchronous-ai-agents-can-transform-your-enterprise/)
- [Golf Tournament: Impact The Future 2025](https://avasant.com/events/golf-tournament-impact-the-future-2025/)
- [Avasant Partner Connect 2025](https://avasant.com/events/avasant-partner-connect-2025/)
- [Driving Business Outcomes Across Technology & Business](https://avasant.com/events/driving-business-outcomes-across-technology-business/)
- [Communicating & Collaborating for Impact](https://avasant.com/events/communicating-collaborating-for-impact/)
- [Upskilling for the Future Enterprise](https://avasant.com/events/upskilling-for-the-future-enterprise/)
- [Executive Roundtable: Redefining Technology Leadership: Navigating AI, Workforce Shifts, and Geopolitical Change](https://avasant.com/events/executive-roundtable-redefining-technology-leadership-navigating-ai-workforce-shifts-and-geopolitical-change/)
- [Executive Roundtable: Reimagining Enterprise Transformation – The Next Step for Global Competency Centers](https://avasant.com/events/executive-roundtable-reimagining-enterprise-transformation-the-next-step-for-global-competency-centers/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise/)
- [Avasant Empowering Beyond Executive Roundtable Dubai](https://avasant.com/events/avasant-empowering-beyond-executive-roundtable-dubai/)
- [Avasant Empowering Beyond Summit 2026](https://avasant.com/events/avasant-empowering-beyond-summit-2026/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Speakers](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-speakers/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru/)

## Distinguished Fellows
- [Pavan Pidugu](https://avasant.com/team/pavan-pidugu/)
- [Jeremy Harris](https://avasant.com/team/jeremy-harris/)
- [Felismina (Mina) De Oliveira](https://avasant.com/team/felismina-mina-de-oliveira/)
- [Mario Provenzano](https://avasant.com/team/mario-provenzano/)
- [Leslie Lindgren](https://avasant.com/team/leslie-lindgren/)
- [Marcel Mertens](https://avasant.com/team/marcel-mertens/)
- [Joel Manfredo](https://avasant.com/team/joel-manfredo/)
- [Kurt Sweetser](https://avasant.com/team/kurt-sweetser/)
- [Randy Spires](https://avasant.com/team/randy-spires/)
- [Kerry O’Donnell](https://avasant.com/team/kerry-odonnell/)
- [Chirag Shah](https://avasant.com/team/chirag-shah/)
- [Ed Kloskowski](https://avasant.com/team/ed-kloskowski/)
- [Julia Bardmesser](https://avasant.com/team/julia-bardmesser/)
- [William Bangert](https://avasant.com/team/william-bangert/)
- [Michael Stoeckert](https://avasant.com/team/michael-stoeckert/)
- [Vipul Nagrath](https://avasant.com/team/vipul-nagrath/)
- [Gregory Sullivan](https://avasant.com/team/gregory-sullivan/)
- [Joe Hogan](https://avasant.com/team/joe-hogan/)
- [Supro Ghose](https://avasant.com/team/supro-ghose/)
- [Shevy Magen](https://avasant.com/team/shevy-magen/)
- [Mandeep Maini](https://avasant.com/team/mandeep-maini/)
- [José Martínez](https://avasant.com/team/jose-martinez/)
- [Stuart Kippelman](https://avasant.com/team/stuart-kippelman/)
- [Candace Dingmann](https://avasant.com/team/candace-dingmann/)
- [Tushar Rao](https://avasant.com/team/tushar-rao/)
- [Jay Weinstein](https://avasant.com/team/jay-weinstein/)
- [Bharat Amin](https://avasant.com/team/bharat-amin/)
- [Andy Schlei](https://avasant.com/team/andy-schlei/)
- [Mike W. Wheeler](https://avasant.com/team/mike-w-wheeler/)
- [Vincent Cirel](https://avasant.com/team/vincent-cirel/)
- [Nuria Simo](https://avasant.com/team/nuria-simo/)
- [Libby Roney](https://avasant.com/team/libby-roney/)
- [Bertrand Leroux](https://avasant.com/team/bertrand-leroux/)
- [Steve Gerst](https://avasant.com/team/steve-gerst/)
- [WALTER A. YOSAFAT](https://avasant.com/team/walter-a-yosafat/)
- [Joel D. Jacobs](https://avasant.com/team/joel-d-jacobs/)
- [Ray Barnard](https://avasant.com/team/ray-barnard/)
- [James Rinaldi](https://avasant.com/team/james-rinaldi/)
- [John Caruthers](https://avasant.com/team/john-caruthers/)
- [Janet Gosche](https://avasant.com/team/janet-gosche/)
- [Paul Goldberg](https://avasant.com/team/paul-goldberg/)
- [Adrian Quayle](https://avasant.com/team/adrian-quayle/)
- [Kim Terry](https://avasant.com/team/kim-terry/)
- [Srinivas Vangala](https://avasant.com/team/srinivas-vangala/)
- [Fred Pond](https://avasant.com/team/fred-pond/)
- [Michael WJ Long](https://avasant.com/team/michael-wj-long/)
- [Larry Godec](https://avasant.com/team/larry-godec/)
- [Naresh Lachmandas](https://avasant.com/team/naresh-lachmandas/)

## Thought Leaders
- [Shobhit Patnaik​](https://avasant.com/thoughtleader/shobhit-patnaik/)
- [Rakesh Patro​](https://avasant.com/thoughtleader/rakesh-patro/)
- [Rachit Bhagat​](https://avasant.com/thoughtleader/rachit-bhagat/)
- [Chitra Rajeshwari​](https://avasant.com/thoughtleader/chitra-rajeshwari/)
- [Avinash Baliga​](https://avasant.com/thoughtleader/avinash-baliga/)
- [Andre Solé](https://avasant.com/thoughtleader/andre-sole/)
- [Swapnil Bhatnagar​](https://avasant.com/thoughtleader/swapnil-bhatnagar/)
- [Shael Roopchand](https://avasant.com/thoughtleader/shael-roopchand/)
- [Chandrika Dutt](https://avasant.com/thoughtleader/chandrika-dutt/)
- [Saugata Sengupta](https://avasant.com/thoughtleader/saugata-sengupta/)
- [Nishant Verma](https://avasant.com/thoughtleader/nishant-verma/)
- [Henry Guapo](https://avasant.com/thoughtleader/henry-guapo/)
- [Anupam Govil](https://avasant.com/thoughtleader/anupam-govil/)
- [Carlos Hernandez](https://avasant.com/thoughtleader/carlos-hernandez/)
- [Ravi Mahalingam ](https://avasant.com/thoughtleader/ravi-mahalingam/)
- [Robert Joslin](https://avasant.com/thoughtleader/robert-joslin/)
- [Michael Wheeler](https://avasant.com/thoughtleader/michael-wheeler/)
- [Akshay Khanna](https://avasant.com/thoughtleader/akshay-khanna/)
- [Naresh Lachmandas](https://avasant.com/thoughtleader/naresh-lachmandas/)
- [Kevin S. Parikh](https://avasant.com/thoughtleader/kevin-s-parikh/)

## Products
- [From Payout to Partner: How L&A Insurers Are Moving from Transactions to Continuous Engagement](https://avasant.com/report/from-payout-to-partner-how-la-insurers-are-moving-from-transactions-to-continuous-engagement/): Life and annuity (L&A) insurance is evolving from a transaction-centric protection model toward a more continuous customer relationship. Carriers are increasingly using wellness propositions to drive engagement beyond the policy transaction, AI to personalize customer and advisor interactions and data-driven underwriting, and modern platforms to reduce friction across the insurance life cycle.
- [Payroll Business Process Transformation Technology Partner Ecosystem 2026 Report](https://avasant.com/report/payroll-business-process-transformation-technology-partner-ecosystem-2026-report/): The Payroll Business Process Transformation Technology Partner Ecosystem 2026 Report provides a comprehensive analysis of how payroll technology ecosystems are organized and how they are evolving across 11 defined platform categories. It examines adoption, convergence, and changing partner roles, and their impact on payroll function, AI priorities, and delivery economics for enterprises and service providers. The report maps over 175 technology partners, highlights four structural ecosystem shifts, assesses enterprise risks in multipartner payroll technology ecosystems, and provides detailed deep dives into each partner category to support structured payroll portfolio planning.  
- [The Future of Payroll: From Point Solutions to AI-Orchestrated Partner Ecosystems](https://avasant.com/report/the-future-of-payroll-from-point-solutions-to-ai-orchestrated-partner-ecosystems/): Payroll is undergoing a structural transformation as enterprises move beyond standalone payroll engines toward complex, multipartner technology ecosystems. As payroll becomes increasingly global, AI-enabled, and employee-centric, enterprises and service providers are rearchitecting their payroll operating models around tightly integrated partner ecosystems that combine HCM/HRIS, payroll platforms, workforce management, payments, compliance, automation, and generative AI capabilities.  
- [Dreamforce 2026: Moving Agentic AI from Capability Building to Enterprise-Scale Execution](https://avasant.com/report/dreamforce-2026-moving-agentic-ai-from-capability-building-to-enterprise-scale-execution/): This article examines how announcements at Dreamforce 2026 reflect Salesforce’s approach to moving enterprises from foundational AI adoption toward enterprise-scale agentic execution. The announcements focused on four priorities: expanding agent access across applications through AIforce and Headless 360, strengthening CRM-specific reasoning with Koa, enabling trusted execution through the Enterprise AI Harness and Data 360, and aligning commercial models with business outcomes through resolution-based pricing. Together, these developments reflect a broader shift from AI capabilities that assist employees to agents that can execute multistep workflows across enterprise systems, with appropriate governance, security, and measurable ROI.
- [High-Tech GCCs in the AI Era: Building the Foundations for Global Product Ownership](https://avasant.com/report/high-tech-gccs-in-the-ai-era-building-the-foundations-for-global-product-ownership/): For two decades, high-tech enterprises have used GCCs primarily to extend engineering capacity, increase development velocity, and provide global delivery coverage. That mandate is now broadening. As AI increasingly connects silicon, systems, software, cloud, data, and cybersecurity, the strategic question is no longer only how much engineering work a GCC performs, but how much of the product and technology life cycle it can influence and own.
- [Telepathy-Based Computing: The Race to Own the Next AI Interface](https://avasant.com/report/telepathy-based-computing-the-race-to-own-the-next-ai-interface/): As AI agents become more autonomous, the bottleneck may shift from what machines can do to how effectively people can guide them. Telepathy-based computing offers a way to narrow that gap, allowing users to interact when conventional inputs are impractical and provide feedback they might never articulate in a prompt. The opportunity is not to replace keyboards or make every interaction faster. It is to make AI more responsive to human intent. Whether this becomes commercially viable will depend on reliable decoding, clear user control, and safeguards for mental privacy. The next interface may not be one that asks us to explain more clearly, but one that helps AI understand more, without assuming it has permission to act.
- [Avasant’s Key Takeaways from AMD Advancing AI 2026](https://avasant.com/report/avasants-key-takeaways-from-amd-advancing-ai-2026/): As agentic AI reshapes enterprise computing, infrastructure requirements are evolving beyond raw GPU performance. Multistep AI workflows introduce new demands on compute, memory, and data movement, challenging enterprises to rethink how AI workloads are provisioned and scaled. AMD’s Advancing AI 2026 announcements offer a glimpse into this shift, from workload-specific CPUs to rack-scale AI systems. The question for enterprises is no longer just how to scale AI capacity but how to build infrastructure that efficiently supports increasingly complex AI workloads.
- [Meta Muse and the Next Frontier of Agentic AI: Aligning Autonomy with Intent](https://avasant.com/report/meta-muse-and-the-next-frontier-of-agentic-ai-aligning-autonomy-with-intent/): This article examines Meta’s agentic AI strategy through Muse, its personal agent designed to draw on past interactions, connected applications, and, eventually, the user’s physical environment. As Meta extends Muse to businesses and developers through the Meta Enterprise Platform, the paper considers a central enterprise challenge: intent drift, in which an agent operates within its permissions but diverges from the user’s intended objective. It traces how this risk emerges across an agent’s context, memory, and actions, and outlines five trust boundaries that enterprises can use to assess an agent's governance from an intent alignment perspective before expanding autonomy.
- [Always On, Not Always Connected: How Critical Systems Are Becoming Self-Reliant](https://avasant.com/report/always-on-not-always-connected-how-critical-systems-are-becoming-self-reliant/): For decades, digital systems assumed continuous connectivity. Now, critical capabilities, from payments and AI to defense and emergency communications, are being redesigned to work offline, with intelligence shifting to the edge. Four forces drive this shift: AI-ready hardware, the unsustainable economics of centralized AI, emerging technologies like satellite and quantum sensing, and resilience as a strategic imperative. Five signals show it is already underway, including on-device AI, local digital trust, and autonomous systems. For enterprises, the answer is not cloud versus edge but a workload-first architecture, balanced against new challenges in security, life cycle management, data consistency, and compliance.
- [Building an Autonomous Enterprise: The Foundations of Context, Governance, and Human–AI Collaboration](https://avasant.com/report/building-an-autonomous-enterprise-the-foundations-of-context-governance-and-human-ai-collaboration/): This article examines the foundations enterprises need for progressing toward autonomous operations as AI agents increasingly move beyond providing recommendations to executing business processes. Drawing on insights from the TCS SAP Analyst Day, it explores three factors shaping this transition: embedding business and process context into AI, establishing governance and auditability to support accountable execution, and redefining how work is allocated between humans and AI. It also examines how managed service providers can support this shift through technology integration, workforce transformation, industry expertise, and the integration of AI across the SAP transformation and operations life cycle. 
- [Separating Physical AI Reality from Market Hype: A Buyer’s Guide for Enterprise Leaders](https://avasant.com/report/separating-physical-ai-reality-from-market-hype-a-buyers-guide-for-enterprise-leaders/): Physical AI has entered the enterprise agenda as asset-intensive industries face simultaneous pressure to improve productivity, manage labor constraints, improve safety, increase asset utilization, and make operations more resilient. Unlike earlier waves of enterprise AI that primarily enhanced information flows, physical AI attempts to close the loop between perception, reasoning, and real-world action through robots, autonomous mobile systems, intelligent machines, sensors, actuators, and safety-certified control architectures. This makes it strategically important, but also easy to overstate. For enterprise leaders, the immediate buying implication is clear: validate embodiment, closed-loop autonomy, safety readiness, and measurable physical outcomes before paying a premium for a physical AI label. The core question is not whether physical AI is relevant; it is whether a proposed solution truly operates in the physical world with autonomy, safety, and measurable operational impact, or is merely conventional analytics, computer vision, or edge inference relabeled for premium positioning.
- [Banking Partner Ecosystem 2026 Report](https://avasant.com/report/banking-partner-ecosystem-2026-report/): The Banking Partner Ecosystem 2026 Report provides a comprehensive analysis of how partner ecosystems are organized and evolving across banking digital services. It examines convergence and changing partner roles across nine ecosystem categories spanning three tiers, along with their impact on banking operating models, technology architecture, AI priorities, and delivery economics. The report maps partner categories across the banking technology stack, highlights key structural ecosystem shifts, and provides detailed category-level insights to support data-driven, ecosystem-led transformation strategies.  
- [Partner Ecosystems Become Strategic Growth Engines for Banking Enterprises](https://avasant.com/report/partner-ecosystems-become-strategic-growth-engines-for-banking-enterprises/): Banking enterprises are undergoing a structural transformation as they move beyond fragmented, function-specific platforms toward integrated, multipartner ecosystems spanning the entire banking technology stack, from core banking and digital engagement to payments, lending, financial crime and compliance, AI, automation, and cloud. As banking operations become increasingly digital, AI-enabled, and real time, enterprises are rearchitecting their operating models around tightly integrated partner ecosystems that enable composable modernization and end-to-end orchestration. 
- [Residual Value Forecast October 2026](https://avasant.com/report/residual-value-forecast-october-2026/): Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.
- [The Trust and Intelligence Layer: How Agentic AI and Sovereign Infrastructure Are Redefining Telecom](https://avasant.com/report/the-trust-and-intelligence-layer-how-agentic-ai-and-sovereign-infrastructure-are-redefining-telecom/): A new class of buyer is taking American services businesses private: permanent-capital holding companies that own an AI platform outright and deploy it inside the companies they acquire. In September 2026 the model crossed $6 billion for the first time, twice in two weeks.
- [From Vision to Outcome in the Age of AI](https://avasant.com/report/from-vision-to-outcome-in-the-age-of-ai/): Every enterprise today has a vision for digital transformation. Most have an AI strategy. Many have invested heavily in technology, data platforms, and modernization programs. Yet few consistently convert those ambitions into measurable business value.
- [Digital Workplace Services 2026 Market Insights™](https://avasant.com/report/digital-workplace-services-2026-market-insights/): The Digital Workplace Services 2026 Market Insights™ assists organizations in identifying key demand-side trends that are expected to have a long-term impact on digital workplace projects. The report also highlights key workplace modernization challenges that enterprises face today.
- [From AI Assistance to Autonomous Execution: Redefining Digital Workplace Services](https://avasant.com/report/from-ai-assistance-to-autonomous-execution-redefining-digital-workplace-services/): Digital workplace services are moving from AI-assisted support toward autonomous execution, as AI agents increasingly orchestrate and complete workplace workflows across service desk, endpoint remediation, and employee life cycle support. Experience intelligence is emerging as a performance and control layer around this autonomy, while Zero Trust, auditability, and human-in-the-loop checkpoints provide governance. Enterprises are also modernizing cloud, endpoint, and collaboration environments to make workplace operations observable and self-healing. Service providers are responding by investing in AI-powered workplace offerings and differentiating through agentic service orchestration, experience intelligence, governance, and self-healing operations. Together, these shifts are redefining digital workplace services around autonomous, measurable, and experience-led delivery.
- [Digital Workplace Services 2026 RadarView™](https://avasant.com/report/digital-workplace-services-2026-radarview/): The Digital Workplace Services 2026 RadarView™ assists organizations in identifying strategic partners for workplace modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key digital workplace service providers across practice maturity and future-proofing, including the partner ecosystem and investments and innovations, thereby supporting enterprises in identifying the right service partner. The 80-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
- [Quality Engineering Services 2026 Market Insights™](https://avasant.com/report/quality-engineering-services-2026-market-insights/): The Quality Engineering Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any quality engineering project. The report also highlights key challenges that enterprises face today.
- [Advancing Quality Engineering Across AI-Enabled Software Delivery](https://avasant.com/report/advancing-quality-engineering-across-ai-enabled-software-delivery/): The need to accelerate software delivery while maintaining quality is driving increased demand for quality engineering (QE) services. Enterprises are adopting a two-sided QE approach: using AI to improve testing productivity while building new assurance capabilities for AI systems across accuracy, safety, resilience, compliance, and business outcomes. Delivery models are also evolving, with human-led, hybrid, and AI-led execution operating concurrently based on workload complexity, risk, and automation maturity. At the same time, specialized QE practices are expanding across conversational, knowledge-based, agentic, and predictive AI applications. BFSI remains the largest demand center, with high-tech, healthcare and life sciences, and retail and CPG also driving demand for industry-specific QE solutions. Both demand- and supply-side trends are covered in Avasant’s Quality Engineering Services 2026 Market Insights™ and Quality Engineering Services 2026 RadarView™, respectively.
- [Quality Engineering Services 2026 RadarView™](https://avasant.com/report/quality-engineering-services-2026-radarview/): The Quality Engineering Services 2026 RadarView™ assists organizations in identifying strategic partners for quality engineering by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key quality engineering service providers across practice maturity and future-proofing, thereby helping enterprises identify the right quality engineering service provider. The 86-page report also highlights top market trends in the quality engineering space and Avasant’s viewpoint on them.
- [GCC Economics 2026: Chapter 3C: Very Large Organization GCCs](https://avasant.com/report/gcc-economics-2026-chapter-3c-very-large-organization-gccs/): Chapter 3C offers an in-depth analysis of demographics, spending, staffing, functional scope, innovation, AI, digital adoption, and outsourcing metrics for very large organization Global Competency Centers (GCCs). Very large enterprises have operated the GCC model longer than most organizations, and their centers were initially concentrated in transactional finance, IT, and shared services support. That composition has shifted materially, with application development and maintenance, data and analytics, AI/ML, cloud, cybersecurity, engineering, and R&D now delivered from these centers at scale, placing a growing share of the portfolio in work tied directly to enterprise transformation and product outcomes. The survey sample includes 85 respondents from very large organizations (more than 50,000 employees), with mandates spanning IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services. 
- [GCC Economics 2026: Chapter 3B: Large Organization GCCs](https://avasant.com/report/gcc-economics-2026-chapter-3b-large-organization-gccs/): Chapter 3B offers an in-depth analysis of demographics, spending, staffing, functional scope, innovation, AI, digital adoption, and outsourcing metrics for large organization Global Competency Centers (GCCs). The segment is characterized by enterprises with the scale to support dedicated, multifunctional GCCs, while balancing expansion against tighter corporate budgets and leaner functional teams at headquarters than very large global corporations. Often established as consolidation hubs for finance, HR, and IT support, these GCCs have broadened their scope to include application development, data and analytics, AI, and engineering work that directly supports the parent enterprise’s core business. The survey sample includes 48 respondents from large organizations (10,000–50,000 employees), with mandates spanning IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services. 
- [GCC Economics 2026: Chapter 3A: Small and Midsize Organization GCCs](https://avasant.com/report/gcc-economics-2026-chapter-3a-small-and-midsize-organization-gccs/): Chapter 3A offers an in-depth analysis of demographics, spending, staffing, and innovation metrics for small and midsize organization Global Competency Centers (GCCs). The segment is characterized by enterprises establishing GCCs at an earlier stage of their growth and with leaner initial footprints, typically built around a focused core of IT, finance and accounting, and HR delivery that provides access to specialized talent and delivery capacity difficult to assemble in their home markets. The survey sample includes 15 respondents from small and midsize organizations (less than 10,000 employees), with mandates spanning IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services.
- [Cyber Resilient Banking: From Perimeter Defense to Resilience by Design](https://avasant.com/report/cyber-resilient-banking-from-perimeter-defense-to-resilience-by-design/): Banking cybersecurity is shifting from breach prevention toward service continuity. As real-time payments, cloud platforms, APIs, and third-party dependencies make banking increasingly interconnected and always-on, a security issue with one technology component can rapidly become a business-wide disruption. Banks, therefore, need to design for the ability to absorb disruption, maintain critical services, recover rapidly, and adapt, rather than rely primarily on preventing every breach. Cyber resilience is becoming an architectural and operating model capability, with resilience requirements increasingly influencing technology modernization, third-party strategy, recovery engineering, and investment decisions. The resilience question is increasingly shifting from banks preventing compromise to maintaining critical services when a dependency is compromised or unavailable. This Research Byte focuses on cyber and technology disruptions, critical service continuity, recovery, third-party technology dependencies, and resilience engineering.
- [GCC Economics 2026: Chapter 5E: Retail and CPG GCCs](https://avasant.com/report/gcc-economics-2026-chapter-5e-retail-and-cpg-gccs/): Chapter 5E analyzes demographics, spending, staffing, and innovation metrics for retail and consumer packaged goods (CPG) Global Competency Centers (GCCs). These centers support IT, digital commerce, analytics, engineering research and development (ER&D), business process outsourcing (BPO), and shared services across markets, channels, and brands. They are evolving from centers focused on high-volume, repeatable work into hubs whose mandates reflect the business’s operating cadence, while priorities shift toward GCC economics, workforce composition, delivery mix, and contribution to innovation amid margin pressure, channel fragmentation, promotional intensity, input cost volatility, and competition for specialized talent. The survey includes 21 retail and CPG respondents spanning centers with different mandates, scales, and maturity levels. 
- [GCC Economics 2026: Chapter 5D: Manufacturing GCCs](https://avasant.com/report/gcc-economics-2026-chapter-5d-manufacturing-gccs/): Chapter 5D analyzes demographics, spending, staffing, and innovation metrics for manufacturing Global Competency Centers (GCCs). These centers support design and simulation, product data and bill-of-materials management, manufacturing systems, IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services. They are evolving from delivery centers into hubs with program ownership, process responsibility, and accountability for digital twin and plant system deployments, while priorities shift from cost per seat toward cycle time, first-pass quality, engineering throughput, workforce depth, and innovation capacity. The survey includes 24 manufacturing respondents spanning centers of different ages, scales, breadth, and maturity. 
- [GCC Economics 2026: Chapter 5C: Life Sciences GCCs](https://avasant.com/report/gcc-economics-2026-chapter-5c-life-sciences-gccs/): Chapter 5C offers an analysis of demographics, spending, staffing, and innovation metrics for life sciences Global Competency Centers (GCCs). These centers support clinical development, pharmacovigilance, regulatory operations, quality, manufacturing technology, commercial analytics, IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services. They operate amid patent expiries, pricing reform, tighter R&D productivity targets, data integrity and inspection-readiness expectations, and competition for specialized talent, while expanding AI, automation, and validated cloud platforms. The survey includes 14 respondents from the life sciences industry, spanning centers of age, scale, functional breadth, and operational maturity. 
- [GCC Economics 2026: Chapter 5B: High-Tech GCCs](https://avasant.com/report/gcc-economics-2026-chapter-5b-high-tech-gccs/): Chapter 5B offers an in-depth analysis of demographics, spending, staffing, and innovation metrics for high-tech Global Competency Centers (GCCs). The industry is characterized by engineering-intensive centers across software, semiconductor, hardware, and platform businesses, with mandates spanning IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services, alongside growing end-to-end ownership of product modules, platforms, and release cycles. The survey sample includes 23 respondents from the high-tech industry, spanning centers of varying age, scale, and functional breadth. 
- [GCC Economics 2026: Chapter 5A: Financial Services GCCs](https://avasant.com/report/gcc-economics-2026-chapter-5a-financial-services-gccs/): Chapter 5A offers an in-depth analysis of demographics, spending, staffing, and innovation metrics for financial services Global Competency Centers (GCCs). The industry is characterized by centers with mandates spanning IT, digital, engineering research and development (ER&D), business process outsourcing (BPO), and shared services, with growing ownership of risk and regulatory reporting, financial crime and fraud analytics, and digital platform engineering. The survey sample includes 17 respondents from the financial services industry, spanning centers of varying age, scale, and functional maturity. 
- [IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2026](https://avasant.com/report/it-and-apps-managed-services-provider-trends-quarterly-report-for-cq2-2026/): In this quarterly report (calendar quarter 2, 2026), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
- [Business Process Services – Provider Trends CQ2 2026](https://avasant.com/report/business-process-services-provider-trends-cq2-2026/): In this quarterly report for CQ2 2026, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
- [European Organizations Are Making Big Bets on Increased IT Budgets and Staffing](https://avasant.com/report/european-organizations-are-making-big-bets-on-increased-it-budgets-and-staffing/): European organizations are investing heavily in their IT budgets and head count. Despite proximity to conflict zones and volatile trading partners, or perhaps because of these difficulties, these organizations are increasing their IT budgets by 4.0% at the median compared to our global sample. There is a clear priority toward investing in technologies such as automation and artificial intelligence that will make them more agile and resilient. This Research Byte provides a brief overview of some of the findings from our European IT Spending and Staffing Benchmarks 2026/2027 study.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 1: Executive Summary (Free Download)](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-1-executive-summary-free-download/): This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 2: Composite Benchmarks](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-2-composite-benchmarks/): This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 198 organizations and is stratified by size and sector as described in the survey methodology section. Respondents must have at least €50 million in annual revenue or IT spending greater than €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 3A: Benchmarks by Organization Size: Small](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-3a-benchmarks-by-organization-size-small/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 57 respondents in the small organization sample, 146 in the midsize sample, 113 in the large sample, and 70 in the very large sample.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 3B: Benchmarks by Organization Size: Midsize](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-3b-benchmarks-by-organization-size-midsize/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 57 respondents in the small organization sample, 146 in the midsize sample, 113 in the large sample, and 70 in the very large sample.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 3C: Benchmarks by Organization Size: Large](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-3c-benchmarks-by-organization-size-large/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 57 respondents in the small organization sample, 146 in the midsize sample, 113 in the large sample, and 70 in the very large sample.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 3D: Benchmarks by Organization Size: Very Large](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-3d-benchmarks-by-organization-size-very-large/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 57 respondents in the small organization sample, 146 in the midsize sample, 113 in the large sample, and 70 in the very large sample.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 4: Process Manufacturing](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-4-process-manufacturing/): Chapter 4 provides benchmarks for process manufacturing organizations. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 51 respondents in the sample range in size from a minimum of about €50 million to a maximum of around €40 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 5: Discrete Manufacturing](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-5-discrete-manufacturing/): Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 52 respondents in this sample range in size from a minimum of about €50 million to over €60 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 6: Banking and Finance](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-6-banking-and-finance/): Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 28 respondents in this sector range in size from a minimum of about €50 million to over €25 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 7: Insurance](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-7-insurance/): Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 27 respondents in this sector range in size from about €50 million to over €50 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 8: Retail](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-8-retail/): Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. The 50 respondents in the sample range in size from about €50 million to over €80 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 9: Wholesale Distribution](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-9-wholesale-distribution/): Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 25 respondents in the sample range in size from a minimum of about €50 million to over €80 billion in revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 10: Energy and Utilities](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-10-energy-and-utilities/): Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 29 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utility companies. The companies in our sample range in size from a minimum of about €50 million to more than €60 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 11: Telecommunications](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-11-telecommunications/): Chapter 11 focuses on benchmarks for the telecommunications sector, encompassing various organization sizes. The respondents in this sector typically include wireline and wireless carriers, internet service providers (ISPs), cable operators, and other communications service providers. The 24 companies in our sample range in annual revenue from approximately €50 million to well over €90 billion.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 12: Healthcare Services](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-12-healthcare-services/): Chapter 12 provides benchmarks for healthcare services companies. The 21 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to about €20 billion in annual revenue.
- [European IT Spending and Staffing Benchmarks 2026/2027: Chapter 13: Professional and Technical Services](https://avasant.com/report/european-it-spending-and-staffing-benchmarks-2026-2027-chapter-13-professional-and-technical-services/): Chapter 13 provides benchmarks for professional and technical services organizations. The 37 respondents in the sample range in size from a minimum of about €50 million to over €60 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.