# AskWhisper

> AskWhisper turns more lookers into bookers. You describe your hotel, our platform builds the website, then handles your guest messages, upsells and emails, all from the same place.

## What it does

- A hotel website built from a plain description of the property, pointed at the hotel's existing booking engine
- One central knowledge base: change a check-in hour, a pet policy or parking instructions once, and your website, your chat and your emails all say the same thing
- Instant replies on WhatsApp and webchat, and drafted email replies, 24/7 and in the traveller's own language
- A voice receptionist that answers calls when the team can't and puts callers through to a person when needed
- Unified inbox: WhatsApp, email, webchat, calls and PMS messages in one shared inbox, routed to whoever should answer
- Automated guest journey messaging from booking confirmation to the thank-you after checkout
- Commission-free upsells: breakfast, late checkout, upgrades and experiences, offered at the moment a guest is most likely to say yes
- Digital check-in and Salto digital keys that switch on at check-in and expire at checkout
- Guest app: a branded web app with stay details, keys, local tips and offers, nothing to download
- Review collection: every guest asked after checkout, with the good reviews published straight to the hotel's own website
- Anything that needs judgement goes to a person, with the whole conversation attached

## Product structure

The product is organised as three pillars, each with its own feature pages. Every pillar feeds all three outcomes (more conversion, more revenue, more time) - none maps to a single one.

Overview: https://www.askwhisper.com/en/product

Your hotel's face - the website, webchat and guest app a traveller meets: https://www.askwhisper.com/en/product/face
- The website you describe: https://www.askwhisper.com/en/product/face/build-your-website-by-describing-it
- Change it once (your website, your chat and your emails, updated together): https://www.askwhisper.com/en/product/face/central-knowledge-database
- Reviews that publish themselves: https://www.askwhisper.com/en/product/face/automated-review-collection

Your hotel's voice - every message and call, answered: https://www.askwhisper.com/en/product/voice
- One inbox: https://www.askwhisper.com/en/product/voice/unified-inbox
- Answers in seconds: https://www.askwhisper.com/en/product/voice/ai-replies
- Every call answered (AI receptionist): https://www.askwhisper.com/en/product/voice/ai-voice-receptionist

Your hotel's hands - the work that runs on its own: https://www.askwhisper.com/en/product/hands
- Upsells that sell themselves: https://www.askwhisper.com/en/product/hands/automated-upsells
- The journey on autopilot: https://www.askwhisper.com/en/product/hands/guest-journey-messaging
- Check-in without the desk: https://www.askwhisper.com/en/product/hands/digital-check-in-and-keys
- Guest app: https://www.askwhisper.com/en/product/hands/guest-app

AskWhisper is not a booking engine. It sits on top of the hotel's existing stack, reads their live data, puts it everywhere a traveller looks, and sends travellers into the hotel's own booking engine ready to book.

## Who it's for

- Independent hotels - AskWhisper runs every step a traveller takes with your hotel, starting with a website you build just by describing your property, then the messages, upsells and emails from the same place. https://www.askwhisper.com/en/who-we-work-with/independent-hotels
- Hotel groups - Every property answers differently, and nobody can tell you which version is right. One record fixes that. https://www.askwhisper.com/en/who-we-work-with/hotel-groups
- Aparthotels - Nobody is standing at a desk to explain things. Everything a guest needs has to arrive before they need it. https://www.askwhisper.com/en/who-we-work-with/aparthotels
- B&Bs - You do all of it yourself, and you're good at it. The messages are the part that's eating your evenings. https://www.askwhisper.com/en/who-we-work-with/b-b
- Hostels - Travellers arrive from everywhere, at every hour, with the same ten questions. Answering them is the part of the job that shouldn't need a person. https://www.askwhisper.com/en/who-we-work-with/hostels

## Integrations

Fourteen live integrations, in four groups.

PMS: Mews, Lighthouse, RoomRaccoon, Cloudbeds, Apaleo, protel, Clock PMS+, MyTourist
Keys & access: Salto (digital keys)
Messaging: WhatsApp, Instagram, Facebook Messenger
Email: Gmail, Outlook

AskWhisper is an official Meta Business Partner. The status covers the three Meta channels travellers actually message you on: WhatsApp, Instagram and Facebook.

A PMS is a system AskWhisper reads from and writes back to. A messaging or email integration is a channel AskWhisper answers on. Most connections take a few minutes, are authorised from inside the hotel's own account, and require no developer and no data migration.

## Pricing

Four products, each sold separately: the AskWhisper Suite (all messaging channels and the guest app) at EUR 99/month with the first 10 rooms included, then EUR 7 per extra room per month, plus a EUR 399 one-time setup fee; the AskWhisper Website from EUR 99/month (a custom domain name is not included); digital room keys at EUR 99/month with the first 10 rooms included, then EUR 2 per extra room per month; and Voice AI priced on call volume. Every product except keys-taken-alone reads from the same central knowledge base. Hotel groups and complex setups get tailored pricing. Contracts run for a standard term of one year. Worked example: a 40-room hotel pays EUR 99 + 30 x EUR 7 = EUR 309/month for the Suite, plus the EUR 399 setup fee once.

## Results & Outcomes

Every figure below comes from a named property's own reported data, rounded down
to a clean floor the property passed and marked "+". See the case links underneath
for what each one counts.

- 30,000+ guest messages sent in 2026 with fewer than 1 in 25 typed by staff, and 9 in 10 replies written by the AI (MIX Brussels, 180-room wellness hotel)
- More than 90% of guest messages answered without staff involvement, over 11 months (C-Hotels Andromeda, 114 rooms)
- Median reply under 10 seconds across the published properties; 90th percentile under 20 seconds
- Arrivals reached in the pre-arrival journey up from under 6% to more than 65% in three months (C-Hotels Silt, 73 rooms)
- EUR 24,000+ of upsell revenue in three months, EUR 12+ per arrival, commission-free and booked into the PMS (C-Hotels Silt)
- More than 85% of rated stays scored 9 or 10 on the post-stay feedback flow (Yalo Ghent, 92 rooms)
- Guests in conversation up from about 30 to 750+ a month after switching on automated journeys, with no change in headcount (Yalo Ghent)
- More than one website visit in ten arriving through an AI assistant, over a full week a few weeks after the site was rebuilt (Hotel Harmony, Ghent, 40 rooms)
- 20+ languages served, with no language requirement on the night shift
- 24/7 guest support without extra staff - the AI handles questions at 3am the same way it does at 3pm

Five named client cases, each with the property's own reported figures:
- MIX Brussels, Watermael-Boitsfort (180-room 4-star wellness hotel inside a gym and wellness club): 30,000+ guest messages sent in 2026, fewer than 1 in 25 typed by the team, 9 in 10 replies written by the AI, median reply under 10 seconds, WhatsApp journeys tailored per package and per event date, €9,000+ of extras sold with late check-out plus wellness access the best seller - https://www.askwhisper.com/en/results/mix-brussels
- C-Hotels Silt, Middelkerke (73-room seafront hotel): €24,000+ of upsell revenue in three months, arrivals reached up from under 6% to more than 65%, €12+ extra per arrival - https://www.askwhisper.com/en/results/c-hotels-silt
- C-Hotels Andromeda, Ostend (114-room seafront hotel): more than 90% of guest messages answered without staff, median reply under 10 seconds, 25,000+ proactive messages over 11 months, set up self-serve with no sales call - https://www.askwhisper.com/en/results/c-hotels-andromeda
- Yalo, Ghent (92-room urban boutique hotel): 750+ guests in conversation in a month against about 30 before automated journeys, more than 85% of rated stays scored 9 or 10, more than 95% of messages answered without staff - https://www.askwhisper.com/en/results/yalo-ghent
- Hotel Harmony & Ghent Urbanist, Ghent (two boutique hotels, 40 and 37 rooms, one owner and one team): websites rebuilt in 2026 after the Hotel Harmony site went about nine years without an update, and more than one visit in ten now arrives through an AI assistant; more than 85% of replies to guests go out without staff, median reply under 10 seconds, 3,000+ arriving bookings reached on WhatsApp so far this year. Runs Mews - https://www.askwhisper.com/en/results/hotel-harmony-ghent-urbanist

## Insights & Resources

- Hotel technology budget 2027: 7 lines to check before you sign anything (Revenue, Operations, WhatsApp) - https://www.askwhisper.com/en/insights/hotel-technology-budget-2027
- How to replace your hotel website without losing Google rankings (Operations, Revenue, AI) - https://www.askwhisper.com/en/insights/hotel-website-migration
- Booking.com rate parity is banned in Europe. So why does your website charge the same? (Revenue, Operations) - https://www.askwhisper.com/en/insights/booking-com-rate-parity-ban
- What a hotel website actually costs in 2026 (Revenue, Operations, AI) - https://www.askwhisper.com/en/insights/hotel-website-cost
- How fast should a hotel reply to a guest message? (Messaging, WhatsApp, Operations) - https://www.askwhisper.com/en/insights/hotel-response-time
- Booking.com no longer sends guest phone numbers to your PMS. Here's how to fix the link. (WhatsApp, Messaging, PMS, Operations) - https://www.askwhisper.com/en/insights/booking-com-guest-phone-numbers-pms
- Why your hotel doesn't show up in AI search, and what Google actually says to do about it (AI, Operations, Automation) - https://www.askwhisper.com/en/insights/hotel-ai-search-visibility
- Full traveller journey platform vs point solutions: which wins for boutique hotels in 2026? (PMS, Automation, Operations) - https://www.askwhisper.com/en/insights/hotel-platform-vs-point-solutions
- Ancillary revenue is the new RevPAR: how automated upsells change the math for independent hotels (Upselling, Revenue, Automation) - https://www.askwhisper.com/en/insights/hotel-ancillary-revenue-automated-upsells
- WhatsApp automation for hotels: the complete 2026 playbook (WhatsApp, Messaging, Automation) - https://www.askwhisper.com/en/insights/whatsapp-automation-for-hotels
- How independent hotels get more direct bookings: the five levers that actually move share (Revenue, Messaging, Upselling) - https://www.askwhisper.com/en/insights/how-hotels-get-more-direct-bookings
- Best alternatives to AskWhisper: a hotel buyer's guide (Messaging, Automation, AI) - https://www.askwhisper.com/en/insights/best-alternatives-to-askwhisper
- From discovery to post-stay: the seven handoffs where independent hotels lose revenue (Revenue, Automation, Guest experience) - https://www.askwhisper.com/en/insights/hotel-traveller-journey-touchpoints
- How AskWhisper builds a hotel website from your description (Automation, PMS, Guest experience) - https://www.askwhisper.com/en/insights/how-askwhisper-builds-a-website
- Hotel breakfast and early check-in upsells: a guide to automation (Upselling, Check-in, Automation) - https://www.askwhisper.com/en/insights/hotel-breakfast-early-check-in-upsells
- Mews guest messaging: native vs integrated platforms explained (PMS, Messaging, Automation) - https://www.askwhisper.com/en/insights/mews-guest-messaging-native-vs-integrated
- 5 ways hotels can reduce front desk workload with AI (Operations, AI, Automation) - https://www.askwhisper.com/en/insights/reduce-front-desk-workload-with-ai
- Hotel guest messaging automation: what to automate and what to keep human (Messaging, Automation, AI) - https://www.askwhisper.com/en/insights/hotel-guest-messaging-automation
- The PMS integration gap: why your guest communication platform isn't actually connected (PMS, Automation, Operations) - https://www.askwhisper.com/en/insights/pms-integration-guide-connecting-hotel-systems
- Contactless hotel check-in: best practices for a seamless guest experience (Check-in, Automation, Guest experience) - https://www.askwhisper.com/en/insights/contactless-hotel-check-in-best-practices
- AI in hotels creates more room for personal service (AI, Guest experience, Operations) - https://www.askwhisper.com/en/insights/ai-in-hotels-creates-more-room-for-personal-service

Every article carries a short "quick answers" Q&A covering the questions it addresses. Browse and filter the full library by topic: https://www.askwhisper.com/en/insights

## How AskWhisper Compares

The structural difference: HiJiffy, Duve, Canary Technologies, Runnr.ai, Akia and Opally all work on the website a hotel already has (a chat widget, a guest app or an inbox beside it). AskWhisper builds the website itself from a description of the hotel and runs the messages, upsells and emails after it from the same facts, so a change made once is right on the website, the chat and the emails. Most of those platforms also offer messaging, upsells, check-in or digital keys, and several are stronger than AskWhisper in specific areas (OTA inboxes, payments and authorisations, review reply drafting, scale); each comparison page says where. The HiJiffy, Duve, Canary, Runnr.ai and Akia pages were last verified on 7 October 2026 against each vendor's own website, with a source link for every competitor claim. AskWhisper also replaces the website half of what hotel website agencies (Net Affinity, Bookassist, local studios) provide, while not offering the paid media, SEO services, booking engine or GDS distribution those agencies sell.

- AskWhisper vs Duve: https://www.askwhisper.com/en/compare/duve
- AskWhisper vs Akia: https://www.askwhisper.com/en/compare/akia
- AskWhisper vs HiJiffy: https://www.askwhisper.com/en/compare/hijiffy
- AskWhisper vs Canary Technologies: https://www.askwhisper.com/en/compare/canary
- AskWhisper vs Runnr.ai: https://www.askwhisper.com/en/compare/runnr
- AskWhisper vs Opally: https://www.askwhisper.com/en/compare/opally
- AskWhisper vs hotel website agencies (Net Affinity, Bookassist, local studios): https://www.askwhisper.com/en/compare/hotel-website-agencies

## Current Campaign: Start AI for Mews Hotels

Exclusive offer for Mews PMS customers: 1 month completely free, onboarding fee (EUR 399) waived, and free cancellation within 90 days. Risk-free way to start AI guest communication with native Mews integration.

Campaign page: https://www.askwhisper.com/en/campaigns/start-ai-mews

## Contact

General questions and support: support@askwhisper.com. This is the only contact address - a person on the team replies within 24 hours, usually the same day. AskWhisper runs no contact form.

AskWhisper is operated by Amodamo BV, Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium. VAT BE0797.635.552.

AskWhisper is the preferred partner of Europe's Famous Hostels (https://www.famoushostels.com), a network of independently run hostels across Europe. Member hostels get a discounted member rate. Hostel pricing is quoted on a call: https://www.askwhisper.com/en/who-we-work-with/hostels

Contact page: https://www.askwhisper.com/en/contact

## Links

- Website: https://www.askwhisper.com
- Pricing: https://www.askwhisper.com/en/pricing
- How it works: https://www.askwhisper.com/en/how-it-works
- Integrations: https://www.askwhisper.com/en/integrations
- FAQ: https://www.askwhisper.com/en/faq
- Contact: https://www.askwhisper.com/en/contact
- Results & case studies: https://www.askwhisper.com/en/results
- Business case (for making the internal case): https://www.askwhisper.com/en/about/for-partners
- Compare: https://www.askwhisper.com/en/compare
- Start AI for Mews: https://www.askwhisper.com/en/campaigns/start-ai-mews
- About: https://www.askwhisper.com/en/about
- Website preview: https://www.askwhisper.com/en (we build a preview of your hotel's website, then walk you through it on a call)
- Book a call: https://cal.com/martijn-van-dooren-dwkzcx/30min
- Sitemap (every public page, in one list): https://www.askwhisper.com/en/sitemap
- XML sitemap: https://www.askwhisper.com/sitemap.xml
- Full documentation for LLMs: https://www.askwhisper.com/llms-full.txt