# AgencyCounter

> AgencyCounter is a turnkey, hosted GovTech platform that makes a local government's existing permitting, planning, zoning, inspection and GIS data accessible to the public, professionals and leadership — without replacing or writing back to any source system. Public data, accessible to everyone. Six kinds of accessibility. One platform. Live in 4 weeks.

## Overview

AgencyCounter unifies permits, planning cases, zoning, parcels, inspections and GIS by address and parcel in one public view. It is read-only: source systems are never written back to. The agency owns its data. Setup is turnkey — the jurisdiction has no admin console; all changes go through AgencyCounter support under change management and are documented as agreed. Launch takes 4 weeks. No training. No administration.

The six pillars of accessibility:

1. Data Accessibility — one public view across permits, planning, zoning, parcels, inspections and GIS, unified by address and parcel. Free public tier: unlimited searches, alerts and notifications.
2. Language Accessibility — Spanish-language touchpoints, communications and visual cues, maintained by AgencyCounter at no extra charge. Additional languages on the roadmap.
3. Search Accessibility — an embeddable live records search bar (InstantSearch) placed on any page the jurisdiction controls.
4. Insight Accessibility — Top-Level Dashboards, Scorecards linked to Records, and Storytelling views for leadership and council.
5. Regulatory Reporting Accessibility — required State and Federal public metrics published live from records, traceable to the underlying records.
6. Universal Accessibility — committed to WCAG 2.1 Level AA across every public touchpoint; browser-based on any device; no downloads. Accessibility Conformance Report (VPAT 2.5) to be published March 2027.

## Pricing (2027)

Annual subscription = $7,800 base + $0.15 per head of population. Fixed for 5 years from signature. Support always included. Implementation is a one-off fee scoped per data source during your demo. Prices exclude use/sales tax, where applicable. Premium for professionals from $25/month.

## Key facts

- Live in 4 weeks; no infrastructure; source systems untouched
- Read-only; agency owns its data
- Public view shows public records only; internal users see all records, including those marked not public
- "Not public" is applied by AgencyCounter using criteria agreed with each jurisdiction (e.g. status, address, record type)
- Turnkey: the jurisdiction cannot amend the system; all changes go through AgencyCounter support and change management, documented as agreed
- 4-hour support response window
- Internal and public users sign in through AgencyCounter's own authentication system; role-based access control governs what each user can see and do
- Multi-format ingest (API, CSV, database output, other formats)
- SOC 2 Type II: planned (audit programme in progress). Security documentation available now.
- 5-year fixed price; support included; data returned or deleted on termination

## Pages

- [Home](https://agencycounter.com/): Overview of the platform and the six pillars of accessibility
- [Why AgencyCounter](https://agencycounter.com/why-agencycounter): Points of difference and comparison matrix
- [Data Accessibility](https://agencycounter.com/data-accessibility): Pillar 1 — unified public data view
- [Language Accessibility](https://agencycounter.com/language-accessibility): Pillar 2 — Spanish-language access
- [Search Accessibility](https://agencycounter.com/search-accessibility): Pillar 3 — embeddable InstantSearch bar
- [Insight Accessibility](https://agencycounter.com/insight-accessibility): Pillar 4 — dashboards, scorecards, storytelling
- [Regulatory Reporting](https://agencycounter.com/regulatory-reporting): Pillar 5 — required public metrics live from records
- [Universal Accessibility](https://agencycounter.com/universal-accessibility): Pillar 6 — ADA, browser-based, age, ability
- [For Governments](https://agencycounter.com/for-governments): Role-based information for city and county staff
- [Multilingual Agencies](https://agencycounter.com/multilingual-agencies): The multilingual agency case
- [Pricing](https://agencycounter.com/pricing): 2027 pricing and calculator
- [Security](https://agencycounter.com/security): Security, accessibility documentation, data ownership
- [Business Case](https://agencycounter.com/business-case): Gated download for analysts
- [Professionals](https://agencycounter.com/professionals): Premium tier for contractors, architects, lenders, realtors, developers
- [Residents](https://agencycounter.com/residents): Free public search — find your city
- [Demo](https://agencycounter.com/demo): Book a 20-minute live walkthrough
- [Support](https://agencycounter.com/support): Request support or provide feedback

## Optional

The company behind AgencyCounter is BuildingEye Inc. Primary audience: US city and county government staff. Secondary audience: professionals (contractors, architects, engineers, realtors, title, lenders, appraisers, developers) and residents. Outreach is account-based: one jurisdiction equals one conversation across several roles.