# ACQUIRE ## 2.0.0 - [Getting Started](https://developer.acquire.io/master.md) - [Overview](https://developer.acquire.io/widget/overview.md) - [Installation](https://developer.acquire.io/widget/installation.md) - [Customization](https://developer.acquire.io/widget/functioning-customization.md) - [Settings](https://developer.acquire.io/widget/functioning-customization/settings.md) - [Greeting](https://developer.acquire.io/widget/functioning-customization/settings/greeting.md): To update the greeting text from the widget side - [Greeting Introduction](https://developer.acquire.io/widget/functioning-customization/settings/introduction-string.md): To update the greeting Introduction from the widget side - [Conversation button](https://developer.acquire.io/widget/functioning-customization/settings/conversation-button.md): To update the conversation button text from the widget side - [Conversation list title](https://developer.acquire.io/widget/functioning-customization/settings/conversation-list-title.md): To update the conversation list title from the widget side - [Launcher Text](https://developer.acquire.io/widget/functioning-customization/settings/message-placeholder.md): To update the launcher button text from the widget side - [Widget Appearance](https://developer.acquire.io/widget/functioning-customization/settings/widget-appearance.md): You can customize the widget appearance according to your requirements. - [Methods](https://developer.acquire.io/widget/functioning-customization/methods.md) - [Widget visibility](https://developer.acquire.io/widget/functioning-customization/methods/widget-visibility.md): Change the visibility of the widget - [Widget window state](https://developer.acquire.io/widget/functioning-customization/methods/widget-window-state.md): Change the window state save setting - [Set Customer Info](https://developer.acquire.io/widget/functioning-customization/methods/set-customer-info.md): Visitor attributes are information about a visitor, such as their name, phone number, and email address. In Acquire, we use this information in a variety of places, including in their profiles. - [Get Customer info](https://developer.acquire.io/widget/functioning-customization/methods/get-customer-info.md): To get the customer information - [Events/Callbacks](https://developer.acquire.io/widget/functioning-customization/events-callbacks.md) - [reloadUI](https://developer.acquire.io/widget/functioning-customization/events-callbacks/reloadui.md): Reloading the UI from the acquire object - [onChatMaximize](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onchatmaximize.md): Method to set the widget to max - [onChatMinimize](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onchatminimize.md): Method to set the widget to max - [onChatInitiated/Started](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onchatinitiated-started.md): Initiate the chat from the acquire object by maximize the widget state with parameter as Chat. - [onChatClosed](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onchatclosed.md): Fire the event with the parameters getting from the close event with the acquire object - [onAgentAssign](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onagentassign.md): Update event on acquire object will be triggered after the agent accept the chat. - [onAgentStateChange (Available/Unavailable)](https://developer.acquire.io/widget/functioning-customization/events-callbacks/onagentstatechange-available-unavailable.md): The state event triggers when the agent changes it's state to either available/unavailable - [Link resources](https://developer.acquire.io/widget/functioning-customization/link-support.md) - [Share channel link](https://developer.acquire.io/widget/functioning-customization/link-support/channel-links.md) - [\[Under Development\] Overview](https://developer.acquire.io/sdk/overview.md) - [\[Under Development\] iOS](https://developer.acquire.io/sdk/ios.md): SDK guide for iOS. - [\[Under Development\] iOS Setup Guide](https://developer.acquire.io/sdk/ios/sdk-setup-guide.md) - [\[Under Development\] Getting Started](https://developer.acquire.io/sdk/ios/sdk-setup-guide/getting-started.md) - [\[Under Development\] Integration Guide (Core)](https://developer.acquire.io/sdk/ios/sdk-setup-guide/integration-guide-core.md): This guide describes the process of implementing AcquireIOSupport Core SDK into your iOS app We recommend using CocoaPods as the most advanced way of managing iOS project dependencies. - [\[Under Development\] Integration Guide (Lite)](https://developer.acquire.io/sdk/ios/sdk-setup-guide/integration-guide-lite.md): This guide describes the process of implementing AcquireIOSupport Lite SDK into your iOS app. We recommend using CocoaPods as the most advanced way of managing iOS project dependencies. - [\[Under Development\] Initialization](https://developer.acquire.io/sdk/ios/initialization.md) - [\[Under Development\] Theme Setting](https://developer.acquire.io/sdk/ios/theme-setting.md) - [\[Under Development\] Acquire Delegates for iOS](https://developer.acquire.io/sdk/ios/acquire-ios-delegates.md) - [\[Under Development\] Widget customization](https://developer.acquire.io/sdk/ios/widget-customization.md) - [\[Under Development\] React Native](https://developer.acquire.io/sdk/ios/react-native.md) - [\[Under Development\] Android](https://developer.acquire.io/sdk/android.md) - [\[Under Development\] Android Setup Guide](https://developer.acquire.io/sdk/android/android-setup-guide.md) - [\[Under Development\] Getting Started](https://developer.acquire.io/sdk/android/android-setup-guide/getting-started.md) - [\[Under Development\] Integration Guide (Core)](https://developer.acquire.io/sdk/android/android-setup-guide/integration-guide.md) - [\[Under Development\] Integration Guide (Lite)](https://developer.acquire.io/sdk/android/android-setup-guide/integration-guide-lite.md) - [\[Under Development\] Acquire SDK APIs](https://developer.acquire.io/sdk/android/acquire-sdk-apis.md) - [\[Under Development\] Acquire Delegates for Android](https://developer.acquire.io/sdk/android/acquire-android-delegates.md) - [\[Under Development\] React Native](https://developer.acquire.io/sdk/android/react-native.md) - [Introduction](https://developer.acquire.io/webhook-api/introduction.md) - [Getting Started](https://developer.acquire.io/webhook-api/webhook-subscribe.md) - [Securing Webhook](https://developer.acquire.io/webhook-api/securing-webhook.md) - [Webhook Events](https://developer.acquire.io/webhook-api/webhook-events-1.md) - [Introduction](https://developer.acquire.io/rest-apis/introduction.md) - [Request Types, Permissions, Errors, & Limits](https://developer.acquire.io/rest-apis/introduction/interrelated.md) - [Authorization](https://developer.acquire.io/rest-apis/authorization.md) - [Conversation](https://developer.acquire.io/rest-apis/conversation.md): A collection of threads is a group of messages. A conversation is a record of messages with a contact and agent(s). - [Cases](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases.md): Any interaction with a contact creates a case in Acquire. - [Messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1.md): Message threads are conversations between agents and contacts. - [Retrieve a list of messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/list-messages.md): Retrieve a list of messages. - [Retrieve a message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/get.md): Get a single message based on its ID - [Send a message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/add.md): Add a new message via a channel - [Update message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/update.md): Update a message - [Delete Message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/delete-message.md): Delete a message. - [Case List](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/list.md): Retrieve a list of cases - [Single Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/get.md): Retrieve a single case. - [Create](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/create.md): Create a new case - [Close Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/close-case.md): Close a case - [Reopen Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/reopen-case.md): Reopen a close case. - [Invite Agent](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/invite-agent.md): Invite an agent or department to a case. - [Snooze](https://developer.acquire.io/rest-apis/conversation/snooze.md): Snooze allows the agent to remove the conversation from active view for a set time. - [\[Under Construction\] Delete Snooze](https://developer.acquire.io/rest-apis/conversation/snooze/delete-snooze.md): Delete a specific Snooze - [Create Snooze](https://developer.acquire.io/rest-apis/conversation/snooze/create-snooze.md): Create a snooze. A snooze can be created both at the contact level and case level. - [Notes](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes.md): Notes are texts that are linked to case and contact objects. - [List all notes](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/list.md): Retrieve all notes. - [Retrieve a note](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/retrieve-a-note.md): Retrieve a single note. - [Create](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/create.md): Create a note. - [Add note message](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/note-message.md): Add a message to a note. - [Delete note](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/delete-note.md): Delete a note - [Retrieve note messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/retrieve-note-messages.md): Retrieve a list of note messages - [Contact](https://developer.acquire.io/rest-apis/customer.md): A contact is someone who has initiated a conversation through any channel. Contacts can also belong to a company. - [List all contacts](https://developer.acquire.io/rest-apis/customer/untitled.md): Lists all the contacts for an account - [Retrieve a contact](https://developer.acquire.io/rest-apis/customer/get.md): Retrieve a single contact. - [Add contact](https://developer.acquire.io/rest-apis/customer/create.md): Add a contact. - [Block Contact](https://developer.acquire.io/rest-apis/customer/block-customer.md): Block an existing contact from the contact list and widget. - [Merge contact](https://developer.acquire.io/rest-apis/customer/merge.md) - [Update contact](https://developer.acquire.io/rest-apis/customer/update.md): Update a contact. - [Delete contact](https://developer.acquire.io/rest-apis/customer/delete.md): Delete a contact. - [Company](https://developer.acquire.io/rest-apis/company.md): A company is an organization that a contact belongs to. Contacts from the same organization should be grouped in a company. - [List all companies](https://developer.acquire.io/rest-apis/company/list.md): Lists all companies in the account. - [Retrieve a company](https://developer.acquire.io/rest-apis/company/get.md): Gets the specified company. - [Add company](https://developer.acquire.io/rest-apis/company/create.md): Add a company. - [Update company](https://developer.acquire.io/rest-apis/company/update.md): Update company information. - [Delete company](https://developer.acquire.io/rest-apis/company/delete.md): Delete a company. - [Phone](https://developer.acquire.io/rest-apis/telecommunication-outsider.md): Import voice from phone systems into Acquire as conversations. - [Call in queue](https://developer.acquire.io/rest-apis/telecommunication-outsider/call-in-queue.md): Capture data while calls are in the queue. - [Ringing](https://developer.acquire.io/rest-apis/telecommunication-outsider/ringing.md): Capture data while a call is ringing. - [Answered](https://developer.acquire.io/rest-apis/telecommunication-outsider/answered.md): Capture data while a call is answered. - [Call end](https://developer.acquire.io/rest-apis/telecommunication-outsider/call-end.md): Capture data when a call ends. - [Chatbot](https://developer.acquire.io/rest-apis/chatbot.md): Chatbots provide an automated way of interacting with visitors. There are two types: Conversational and Sequential. - [Conversational Bot](https://developer.acquire.io/rest-apis/chatbot/conversational-bot.md): The Conversational Bot uses AI to respond to visitors. - [Groups](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups.md): Questions and answers for Conversational bots are organized into Groups. - [Get Default Group](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups/get-default-group.md): API to get the default bot group - [List](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups/list.md): API to list all the available groups - [Add](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups/add.md): API to add a new bot group - [Delete](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups/delete.md): Delete a Conversational Bot group - [Copy](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/groups/copy.md): Copy a group - [Question And Answer](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer.md): Conversational Bots collect visitor questions and answer (QnA) them using agent or AI-created answers. - [List](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/list.md): List the questions and answers in a group. - [Get](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/get.md): Retrieve a single QnA - [Add](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/add.md): Add a new QnA - [Update](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/update.md): Update a QnA - [Delete](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/delete.md): Delete a QnA - [Publish](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/publish.md): Change the status of a QnA - [Bulk Action](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/bulk-action.md): Take bulk action on QnAs - [Push QnA To Suggestions](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/push-qna-to-suggestions.md): Create a question and set its status to draft. - [Import QnA](https://developer.acquire.io/rest-apis/chatbot/conversational-bot/question-and-answer/import-qna.md): Import QnA - [Sequence Bot](https://developer.acquire.io/rest-apis/chatbot/sequence-bot.md): Sequence Bots allow administrators to create structured conversations for contacts. - [Sequence List](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/list.md): List the bot sequences available - [Get Single Sequence](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/get-single-sequence.md): Retrieve details for a specific sequence - [Add](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/add.md): Add a new sequence - [Update](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/update.md): Update a Sequence Bot's details - [Delete](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/delete.md): Delete a sequence - [Bulk Action](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/bulk-action-on-bots.md): Perform bulk actions on bots - [Copy Existing Sequence](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/copy-existing-sequence.md): Copy an existing sequence - [Branch](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch.md): A branch is a single node of a Sequence bot. - [Get Single Branch](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch/get-single-branch.md): Retrieve the details of a branch sequence. - [Add](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch/add.md): Add a new Sequence branch - [Update](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch/update.md): Update a sequence branch. - [Delete](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch/delete.md): Delete sequence branch - [Set as Parent Branch](https://developer.acquire.io/rest-apis/chatbot/sequence-bot/branch/set-as-separate-branch.md): Set the parent branch - [Bot resources](https://developer.acquire.io/rest-apis/chatbot/bot-resources.md) - [Webhooks in chatbot](https://developer.acquire.io/rest-apis/chatbot/webhooks-in-chatbot.md) - [Analytics](https://developer.acquire.io/rest-apis/analytics.md): View data for the various metrics tracked in Acquire. - [Custom Reporting](https://developer.acquire.io/rest-apis/analytics/custom-reporting.md): Custom report endpoints. - [General Analytics](https://developer.acquire.io/rest-apis/analytics/general-analytics.md): General analytics endpoints. - [Chat](https://developer.acquire.io/rest-apis/analytics/chat.md): Retrieve data for chats. - [Overview](https://developer.acquire.io/rest-apis/analytics/chat/overview.md): Retrieve general chat data. - [Tags](https://developer.acquire.io/rest-apis/analytics/chat/tags.md): View your team’s tagging frequency and your most popular tags. - [Visitor Information](https://developer.acquire.io/rest-apis/analytics/chat/visitor-demographics.md): Retrieve information about your visitors such as technology used and location. - [Visitor Analytics](https://developer.acquire.io/rest-apis/analytics/chat/visitor-demographics/visitor-analytics.md): View visitor activity and location information. - [Visitor Source Overview](https://developer.acquire.io/rest-apis/analytics/chat/visitor-demographics/visitor-source-overview.md): Retrieve information about the technology that visitors use. - [Video Analytics](https://developer.acquire.io/rest-apis/analytics/chat/video-analytics.md): View your team’s video usage across conversations. - [Cobrowse](https://developer.acquire.io/rest-apis/analytics/cobrowse.md): Retrieve data for your cobrowse sessions. - [Chatbot](https://developer.acquire.io/rest-apis/analytics/chatbot.md): View analytics for Sequence and Conversational Bots. - [Sequence Bot](https://developer.acquire.io/rest-apis/analytics/chatbot/sequence-bot.md): Track Sequence Bot conversions and conversations. - [Conversational Bot](https://developer.acquire.io/rest-apis/analytics/chatbot/conversational-bot.md): Track Conversational Bot engagement and effectiveness. - [Knowledge Base](https://developer.acquire.io/rest-apis/analytics/knowledge-base.md): View article visits, reader satisfaction, and popular categories. - [Email](https://developer.acquire.io/rest-apis/analytics/email.md): Track email metrics including response times and reader activity. - [VoIP - Call SMS](https://developer.acquire.io/rest-apis/analytics/voip-call-sms.md): See an overview of all call and SMS interactions. - [Agent Performance](https://developer.acquire.io/rest-apis/analytics/agent-performance.md): See how your agents are doing including their average response time and rating. - [\[Under Construction\] Custom Cards](https://developer.acquire.io/rest-apis/cards.md): Custom cards can be defined as a custom element. We offer tons of system cards along with custom Acquire UI. - [Timeline-cards](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle.md): Timeline cards appear in the middle of the agent panel. - [Create Interaction Card](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle/create-interaction-card.md): Create an Interaction Custom Card. - [Update Interaction Card](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle/update-interaction-card.md): Update an interaction card. - [List all Cards](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle/retrieve-cards.md): Retrieve a list of all custom cards. - [Retrieve a card](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle/retrieve-a-card.md): Retrieve a single card. - [Delete card](https://developer.acquire.io/rest-apis/cards/interaction-cards-middle/delete-card.md): Delete a card. - [Exclusive cards](https://developer.acquire.io/rest-apis/cards/general-cards-right-side.md): Create exclusive Custom Cards to pull in information to a contact's profile. - [Create general card](https://developer.acquire.io/rest-apis/cards/general-cards-right-side/add-card.md): Create a general card. - [Create app card - from other system](https://developer.acquire.io/rest-apis/cards/general-cards-right-side/create-app-card-from-other-system.md): Create a UI component card. - [Delete card](https://developer.acquire.io/rest-apis/cards/general-cards-right-side/delete-card.md): Delete a custom card. - [Knowledge Base](https://developer.acquire.io/rest-apis/knowledgebase.md): Manipulate data for Knowledge Base groups, categories, and articles. - [Groups](https://developer.acquire.io/rest-apis/knowledgebase/groups.md): Knowledge base groups were in place to make the articles get grouped together. With help of groups similar topic related articles can be grouped together and placed as one. - [Add](https://developer.acquire.io/rest-apis/knowledgebase/groups/add.md): This endpoint allows you to add a new article group in the Knowledge Base. - [Update](https://developer.acquire.io/rest-apis/knowledgebase/groups/update.md): Update details for a group in the Knowledge base. - [Get](https://developer.acquire.io/rest-apis/knowledgebase/groups/get.md): Retrieve details for all Knowledge Bases. - [Get Single](https://developer.acquire.io/rest-apis/knowledgebase/groups/get-single.md): Retrieve details for a single Knowledge Base. - [Delete](https://developer.acquire.io/rest-apis/knowledgebase/groups/delete.md): Delete a Knowledge Base. - [Articles](https://developer.acquire.io/rest-apis/knowledgebase/articles.md): Articles are pages in a Knowledge Base. - [Add Article](https://developer.acquire.io/rest-apis/knowledgebase/articles/add.md): Add a new article to a Knowledge Base - [Update Article](https://developer.acquire.io/rest-apis/knowledgebase/articles/update.md): This endpoint allows you to update the details of an existing article in the knowledge base. - [Delete Article](https://developer.acquire.io/rest-apis/knowledgebase/articles/delete.md): Delete an article. - [Get Articles](https://developer.acquire.io/rest-apis/knowledgebase/articles/get.md): This endpoint allows you to get all the existing articles in Knowledge Base. - [Get Single Article](https://developer.acquire.io/rest-apis/knowledgebase/articles/get-single-article.md): Retrieve a single article by the article ID - [Category](https://developer.acquire.io/rest-apis/knowledgebase/category.md) - [Add Category](https://developer.acquire.io/rest-apis/knowledgebase/category/add-category.md): Add a new category in the Knowledge Base. - [Update Category](https://developer.acquire.io/rest-apis/knowledgebase/category/update-category.md): This endpoint allows you to update the details of existing category in the knowledge base. - [Delete Category](https://developer.acquire.io/rest-apis/knowledgebase/category/delete-category.md): This endpoint allows you to delete a category from the knowledge base - [Get Category](https://developer.acquire.io/rest-apis/knowledgebase/category/get-category.md): Retrieve all the available categories in the Knowledge Base. - [Settings](https://developer.acquire.io/rest-apis/settings.md): Make changes to account information. - [Account Settings](https://developer.acquire.io/rest-apis/settings/account-settings.md): Manage your account settings. - [Users](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent.md): Retrieve and manipulate details for users (also known as agents). - [List](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent/list.md): List all available users - [Get Single](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent/get-single.md): Retrieve information for a single user - [Add](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent/add.md): Add a new user - [Update](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent/update.md): Update a user - [Delete](https://developer.acquire.io/rest-apis/settings/account-settings/account-user-agent/delete.md): Delete a user - [Roles](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles.md): Retrieve and manipulate information related to the roles of the account and add or delete a role from an account. - [List](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles/list.md): List all account roles - [Get Single Role](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles/get-single-role.md): Retrieve a single role - [Add](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles/add.md): Add a new role - [Update](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles/update.md): Update a role - [Delete](https://developer.acquire.io/rest-apis/settings/account-settings/account-roles/delete.md): Delete the role - [Departments](https://developer.acquire.io/rest-apis/settings/account-settings/account-department.md): Retrieve and manipulate information for departments. - [List](https://developer.acquire.io/rest-apis/settings/account-settings/account-department/list.md): List the available departments - [Get](https://developer.acquire.io/rest-apis/settings/account-settings/account-department/get.md): Retrieve a single department - [Add](https://developer.acquire.io/rest-apis/settings/account-settings/account-department/add-1.md): Add a new department - [Update](https://developer.acquire.io/rest-apis/settings/account-settings/account-department/update.md): Update a department. - [Delete](https://developer.acquire.io/rest-apis/settings/account-settings/account-department/delete.md): Delete a department. - [Custom Attributes](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes.md): Fields for collecting and mapping data such as name and email in Acquire. Can be synced from other systems. - [List of custom attributes](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes/list-of-custom-attributes.md): Retrieve all the custom attributes available - [Get a custom Attribute](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes/get-a-custom-attribute.md): Retrieve a single custom attributeGe - [Add a custom attribute](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes/add-a-custom-attribute.md): Add a new custom attribute. - [Update a custom attribute](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes/update-a-custom-attribute.md): Update a custom attribute - [Delete a custom attribute](https://developer.acquire.io/rest-apis/settings/account-settings/custom-attributes/delete-a-custom-attribute.md): Delete a custom attribute. - [Conversation Settings](https://developer.acquire.io/rest-apis/settings/conversation-settings.md): Manage your conversation settings. - [Shortcuts](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts.md): Shortcuts are predefined chat messages that can be used by agents during conversations. - [List Groups](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts/list-groups.md): API to list all the different shortcut groups available. - [Get](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts/get.md): Retrieve all the shortcuts available - [Add](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts/add.md): Add a new message shortcut. - [Update](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts/update.md): Update a specific message shortcut. - [Delete](https://developer.acquire.io/rest-apis/settings/conversation-settings/message-shortcuts/delete.md): Delete a shortcut - [Tags](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags.md): Tags are used to label conversations. Agents may attach tags to cases and conversations. - [List All Tags](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags/list-all-tags.md): List all tags - [Get Single Tag](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags/get-single-tag.md): Retrieve a single tag. - [Add New Tag](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags/add-new-tag.md): Add a tag - [Update Tag](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags/update-tag.md): Update details for a tag - [Delete Tag](https://developer.acquire.io/rest-apis/settings/conversation-settings/tags/delete-tag.md): Delete a specific tag - [Feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback.md): Feedback or rating functionality allows organizations to capture feedback from customers about their experience with an agent. - [List of all feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback/list-of-all-feedbacks.md): Retrieve all feedback questions - [Get single feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback/get-single-feedback.md): Retrieve a single feedback question - [Add feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback/add-feedback.md): Add a feedback question - [Update Feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback/update-feedback.md): Update a feedback question. - [Delete feedback](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback/delete-feedback.md): Delete a feedback question. - [Security](https://developer.acquire.io/rest-apis/settings/security.md): Manage security settings. - [Block Visitor](https://developer.acquire.io/rest-apis/settings/security/security-block-visitor.md): Block Visitor contains a particular contact gets blocked until a certain period of time or for some reason. - [List](https://developer.acquire.io/rest-apis/settings/security/security-block-visitor/list.md): List all blocked visitors - [Get](https://developer.acquire.io/rest-apis/settings/security/security-block-visitor/get.md): Retrieve information about a blocked visitor - [Add](https://developer.acquire.io/rest-apis/settings/security/security-block-visitor/add.md): Block a contact from the contact list and widget - [Delete](https://developer.acquire.io/rest-apis/settings/security/security-block-visitor/delete.md): Unblock a visitor - [Audit Logs](https://developer.acquire.io/rest-apis/settings/security/security-audit-logs.md): Retrieve audit and user logs. - [Audit Log](https://developer.acquire.io/rest-apis/settings/security/security-audit-logs/audit-log.md): Retrieve a log of user activities - [Audit Log Users](https://developer.acquire.io/rest-apis/settings/security/security-audit-logs/untitled.md): Retrieve a log user activities ## 1.0.0 - [Acquire Developers Hub](https://developer.acquire.io/master/master.md) - [Acquire Build Requirement](https://developer.acquire.io/master/acquire/acquire-build-requirement.md) - [Requirement For Acquire](https://developer.acquire.io/master/acquire/acquire-build-requirement/requirement-for-acquire.md) - [Acquire Speedtest](https://developer.acquire.io/master/acquire/acquire-build-requirement/acquire-speedtest.md): Acquire Speed Tester in you can check your internet speed, IP address, Location, Time zone, Browser version, OS, and Port Connectivity Details. - [JS Live Chat API](https://developer.acquire.io/master/js-api/js-live-chat-api.md) - [Description](https://developer.acquire.io/master/js-api/js-live-chat-api/description.md) - [Installation](https://developer.acquire.io/master/js-api/js-live-chat-api/installation.md) - [Visitor](https://developer.acquire.io/master/js-api/js-live-chat-api/visitor.md) - [Thread](https://developer.acquire.io/master/js-api/js-live-chat-api/thread.md) - [Conversation](https://developer.acquire.io/master/js-api/js-live-chat-api/conversation.md) - [User Verification](https://developer.acquire.io/master/js-api/js-live-chat-api/user-verification.md) - [Quick Link Support](https://developer.acquire.io/master/js-api/quick-link-support.md) - [One Click Button](https://developer.acquire.io/master/js-api/quick-link-support/one-click-button.md) - [Social Media Share](https://developer.acquire.io/master/js-api/quick-link-support/social-media-share.md) - [Backend JS SDK](https://developer.acquire.io/master/js-api/backend-js-sdk.md) - [Setup Backend JS SDK](https://developer.acquire.io/master/js-api/backend-js-sdk/setup-backend-js-sdk.md) - [Demo Backend SDK](https://developer.acquire.io/master/js-api/backend-js-sdk/demo-backend-sdk.md) - [Advanced](https://developer.acquire.io/master/js-api/advanced.md) - [Widget UI](https://developer.acquire.io/master/js-api/advanced/widget-ui.md) - [Reference](https://developer.acquire.io/master/js-api/advanced/reference.md) - [Acquire Co Browse](https://developer.acquire.io/master/co-browse-apis/acquire-co-browse.md) - [Co Browse API](https://developer.acquire.io/master/co-browse-apis/acquire-co-browse/api.md) - [WebRTC Related Events](https://developer.acquire.io/master/acquire-api-events/webrtc-related-events.md) - [SDK Setup Guide](https://developer.acquire.io/master/ios/sdk-setup-guide.md) - [Getting Started](https://developer.acquire.io/master/ios/sdk-setup-guide/getting-started.md) - [Integration Guide (Core)](https://developer.acquire.io/master/ios/sdk-setup-guide/integration-guide-core.md): learn how to add acquire core SDK with Cocoapods. - [Integration Guide (Lite)](https://developer.acquire.io/master/ios/sdk-setup-guide/integration-guide-lite.md): learn how to add acquire lite SDK with Cocoapods. - [Manual Setup iOS](https://developer.acquire.io/master/ios/sdk-setup-guide/manual-setup-ios.md): Setting up the SDK manually - [Acquire Account ID](https://developer.acquire.io/master/ios/sdk-setup-guide/acquire-account-id.md) - [SDK Configuration Example](https://developer.acquire.io/master/ios/sdk-configuration-example.md) - [iOS Cobrowse](https://developer.acquire.io/master/ios/ios-cobrowse-sdk.md): Learn how to use Cobrowse feature using our native SDK. - [Theme Setting](https://developer.acquire.io/master/ios/theme-setting.md) - [iOS Push Notifications](https://developer.acquire.io/master/ios/ios-push-notifications.md) - [Verify your users](https://developer.acquire.io/master/ios/verify-your-users.md) - [Getting Started](https://developer.acquire.io/master/android/getting-started.md) - [Integration Guide (Core)](https://developer.acquire.io/master/android/getting-started/integration-guide.md) - [Integration Guide (Lite)](https://developer.acquire.io/master/android/getting-started/integration-guide-lite.md) - [Start using Acquire](https://developer.acquire.io/master/android/getting-started/start-using-acquire.md) - [Acquire APIs](https://developer.acquire.io/master/android/acquire-apis.md) - [Acquire Delegates](https://developer.acquire.io/master/android/acquire-delegates.md) - [Custom UI/widget](https://developer.acquire.io/master/android/custom-ui-widget.md) - [Cross Platform Integrations](https://developer.acquire.io/master/android/cross-platform-integrations.md) - [Webhooks Basic](https://developer.acquire.io/master/webhook-api/webhooks-basic.md) - [Introduction](https://developer.acquire.io/master/webhook-api/webhooks-basic/introduction.md) - [Webhook Integrate Steps](https://developer.acquire.io/master/webhook-api/webhooks-basic/webhook-integrate-steps.md) - [Webhook Format](https://developer.acquire.io/master/webhook-api/webhooks-basic/webhook-format.md) - [Webhook Events](https://developer.acquire.io/master/webhook-api/webhook-events.md) - [On Chat Start](https://developer.acquire.io/master/webhook-api/webhook-events/on-chat-start.md) - [On Chat Accept](https://developer.acquire.io/master/webhook-api/webhook-events/on-chat-accept.md) - [On Chat Message](https://developer.acquire.io/master/webhook-api/webhook-events/on-chat-message.md) - [On Chat Close](https://developer.acquire.io/master/webhook-api/webhook-events/on-chat-close.md) - [OAuth](https://developer.acquire.io/master/rest-apis/oauth.md) - [Authorization](https://developer.acquire.io/master/rest-apis/oauth/authorization.md) - [Tracklog](https://developer.acquire.io/master/rest-apis/oauth/tracklog.md) - [Profiles API](https://developer.acquire.io/master/rest-apis/profiles-api.md) - [Profile List](https://developer.acquire.io/master/rest-apis/profiles-api/user.md) - [Thread](https://developer.acquire.io/master/rest-apis/profiles-api/thread.md) - [Feedback](https://developer.acquire.io/master/rest-apis/profiles-api/feedback.md) - [Profile Details](https://developer.acquire.io/master/rest-apis/profiles-api/profile-details.md) - [Message](https://developer.acquire.io/master/rest-apis/profiles-api/message.md) - [Tags](https://developer.acquire.io/master/rest-apis/profiles-api/tags.md) - [Profile Agents](https://developer.acquire.io/master/rest-apis/profiles-api/profile-agents.md) - [Campaigns](https://developer.acquire.io/master/rest-apis/profiles-api/campaigns.md) - [Profile Add Update](https://developer.acquire.io/master/rest-apis/profiles-api/profile-add-update.md) - [Profile Delete](https://developer.acquire.io/master/rest-apis/profiles-api/profile-delete.md) - [Profile Visit History](https://developer.acquire.io/master/rest-apis/profiles-api/profile-visit-history.md) - [Sender Emails](https://developer.acquire.io/master/rest-apis/profiles-api/sender-emails.md) - [Chat](https://developer.acquire.io/master/rest-apis/chat.md) - [Chat Notes](https://developer.acquire.io/master/rest-apis/chat/chat-notes.md) - [Analytics](https://developer.acquire.io/master/rest-apis/analytics.md) - [Chat Statistics](https://developer.acquire.io/master/rest-apis/analytics/chat-statistics.md) - [Team Analytics](https://developer.acquire.io/master/rest-apis/analytics/team-analytics.md) - [Conversion Rate](https://developer.acquire.io/master/rest-apis/analytics/conversion-rate.md) - [Chat Tag](https://developer.acquire.io/master/rest-apis/analytics/chat-tag.md) - [Co browsing](https://developer.acquire.io/master/rest-apis/analytics/co-browsing.md) - [Agent](https://developer.acquire.io/master/rest-apis/agent.md) - [Agents List](https://developer.acquire.io/master/rest-apis/agent/agents-list.md) - [Agent add](https://developer.acquire.io/master/rest-apis/agent/agent-add.md) - [Edit / Get-agent](https://developer.acquire.io/master/rest-apis/agent/edit-get-agent.md) - [Update](https://developer.acquire.io/master/rest-apis/agent/update.md) - [Trigger](https://developer.acquire.io/master/rest-apis/trigger.md) - [Triggers List](https://developer.acquire.io/master/rest-apis/trigger/triggers-list.md) - [Triggers Detail](https://developer.acquire.io/master/rest-apis/trigger/triggers-detail.md) - [Operating Hours](https://developer.acquire.io/master/rest-apis/operating-hours.md) - [Save Operating Hours](https://developer.acquire.io/master/rest-apis/operating-hours/save-operating-hours.md) - [Get Operating Hours](https://developer.acquire.io/master/rest-apis/operating-hours/get-operating-hours.md) - [Cobrowse](https://developer.acquire.io/master/rest-apis/cobrwose-endpoints.md): Access your cobrowse analytics. - [Chat Bot](https://developer.acquire.io/master/chatbot-api/chat-bot.md) - [Integrate Your Chatbot](https://developer.acquire.io/master/chatbot-api/chat-bot/integrate-your-chatbot.md) - [Dialog Flow V1 Chat-Bot](https://developer.acquire.io/master/chatbot-api/chat-bot/dialog-flow-chat-bot.md) - [Dialog Flow V2 Chat-Bot](https://developer.acquire.io/master/chatbot-api/chat-bot/dialog-flow-v2-chat-bot.md) - [Dialog Flow Fulfillment & Custom Response](https://developer.acquire.io/master/chatbot-api/chat-bot/dialog-flow-fulfillment.md) - [IBM Watson Integration](https://developer.acquire.io/master/chatbot-api/chat-bot/ibm-watson-bot.md) - [Amazon Lex Bot](https://developer.acquire.io/master/chatbot-api/chat-bot/amazon-lex-bot.md) - [Azure's QnA Maker](https://developer.acquire.io/master/chatbot-api/chat-bot/azure-qna-maker.md) - [Webhook Calling & User Verification](https://developer.acquire.io/master/chatbot-api/chat-bot/webhook-calling-and-user-verification.md) - [Webhook For Reset Password](https://developer.acquire.io/master/chatbot-api/chat-bot/webhook-for-reset-password.md) - [Help Docs Setup](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup.md) - [Get FAQ Categories](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-faq-categories.md) - [Get Setup Details](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-setup-details.md) - [Get Side List](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-side-list.md) - [Get Article](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-article.md) - [Get Recent Article](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-recent-article.md) - [Get Categorized Articles](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-categorized-articles.md) - [Get Suggestion](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-suggestion.md) - [API Error Handling](https://developer.acquire.io/master/errors/api-error-handling.md) - [HTTP Responses](https://developer.acquire.io/master/errors/api-error-handling/http-responses.md)