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# Access Softek

Digital Banking Solutions for Credit Unions and Banks

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## Posts

- [Access Softek and University Credit Union Announce Five-Year Renewal](https://staging5.accesssoftek.com/access-softek-and-university-credit-union-announce-five-year-renewal/) - The renewed partnership supports University Credit Union's continued digital banking evolution and planned transition to Access Digital. Chicago, IL — May 2026 — Access Softek, a leading provider of omnichannel digital banking solutions, and University Credit Union (UCU), headquartered in Orono, Maine, have signed a new five-year agreement, deepening a partnership built on a shared
- [Arkansas Best Federal Credit Union Partners with Access Softek to Expand Digital Banking Capabilities with Access Digital](https://staging5.accesssoftek.com/arkansas-best-federal-credit-union-partners-with-access-softek-to-expand-digital-banking-capabilities-with-access-digital/) - CHICAGO, IL — January, 2026 — This month Access Softek announced that Arkansas Best Federal Credit Union (ABFCU) has selected the Access Digital platform to modernize and expand its digital banking experience. The partnership reflects ABFCU’s continued investment in secure, flexible, and member-focused digital services. By adopting Access Digital, Arkansas Best FCU will deliver a
- [Illinois State Credit Union Selects Access Softek to Power Expanded Digital Banking Capabilities with Access Digital](https://staging5.accesssoftek.com/illinois-state-credit-union-selects-access-softek-to-power-expanded-digital-banking-capabilities-with-access-digital/) - Chicago, IL — January, 2026 — Access Softek recently announced that Illinois State Credit Union has selected the Access Digital platform to support the expansion of its digital banking capabilities. The partnership will enable Illinois State Credit Union to deliver a modern, secure, and highly connected digital experience across online and mobile channels. Illinois State
- [Crazy Idea #3 for Credit Unions](https://staging5.accesssoftek.com/crazy-idea-3-for-credit-unions/) - People have a lot of inertia. Once settled into a financial institution, convincing someone to switch is not easy.A number of years ago we did a survey to find out why people switch. The most common reason given was moving to a new location. With the shift to digital banking this should not be a consideration, but
- [Great Erie Federal Credit Union Selects Access Softek for Comprehensive Digital Banking Transformation](https://staging5.accesssoftek.com/great-erie-federal-credit-union-selects-access-softek-for-comprehensive-digital-banking-transformation/) - Berkeley, CA – July 18, 2025 – Access Softek is proud to announce a strategic partnership with Great Erie Federal Credit Union, marking a major step forward in delivering a secure, intuitive, and fully integrated digital banking experience for Great Erie’s members. At the core of the partnership is the implementation of Access Digital, Access
- [Access Softek Appoints Brian McNutt as Senior Vice President of Product](https://staging5.accesssoftek.com/access-softek-appoints-brian-mcnutt-as-senior-vice-president-of-product/) - Digital Banking Pioneer Brings 18+ Years of Product Leadership Experience to Drive Innovation at Leading Fintech Company BERKELEY, Calif. – July 8, 2025 – Access Softek, a leading omnichannel digital banking provider today announced the appointment of Brian McNutt as Senior Vice President of Product. McNutt brings more than 18 years of product management leadership
- [Member Attention, Digital Transactions and Credit Unions](https://staging5.accesssoftek.com/member-attention-digital-transactions-and-credit-unions/) - Over the last 5 years, use of checks is declining, cash is stable, ACH, debit and credit cards are growing. In 2024 ACH/Debit/Credit accounted for 77% of payments.In China, mobile payments using Alipay and WeChat Pay account for 80% of transactions.The difference is who provides the service. In the USA it is a financial institution while
- [The GENIUS Act, Credit Unions and More About Crypto](https://staging5.accesssoftek.com/the-genius-act-credit-unions-and-more-about-crypto/) - On June 17th by 68-30 the Senate passed the GENIUS Act. If it becomes law, payment stablecoins are officially recognized, regulated and become a part of the United States financial system.In part, a payment stablecoin is defined as:“… a digital asset… that is, or is designed to be, used as a means of payment or settlement…”For
- [Credit Unions, Stable Coins, Amazon, Walmart and Interchange Fees](https://staging5.accesssoftek.com/credit-unions-stable-coins-amazon-walmart-and-interchange-fees/) - The Wall Street Journal reported that Walmart and Amazon are planning to issue stable coins.Walmart and Amazon represent almost 20% of the online and offline retail USA market. Creating their own currency would be a significant addition to the wide range of financial services they currently offer.Without Walmart and Amazon, stable coin transactions exceeded $6.6Tn last
- [Credit Unions and Digital Adoption of Major Features](https://staging5.accesssoftek.com/credit-unions-and-digital-adoption-of-major-features/) - Sometimes “build it and they will come” is true and sometimes not. Mobile deposit capture only needed the presence of a button and then a mad rush of adoption followed. On the other hand, we have seen some great features languish unless heavily marketed.Many factors influence the adoption of a new feature but the most
- [What credit union notifications are missing](https://staging5.accesssoftek.com/what-credit-union-notifications-are-missing/) - I made a payment and received this email:*********************************You recently submitted a paymentThe following payment will be effective as of 05/12/2025:To account Big Bank XXXX-XXXX-XXXX-0188From account Big Bank XXXX-XX5310Payment amount $1,500.00If you have questions, Big Bank Customer Service is available 24 hoursa day, 7 days a week. Big Bank Consumer Card Customer Service isavailable at 1-866-***-****.Thank
- [Credit Unions and 400 Kinds of Cheese](https://staging5.accesssoftek.com/credit-unions-and-400-kinds-of-cheese/) - Charles de Gaulle once said about France: “it is impossible to rule a country that makes 400 kinds of cheese”.We have the same problem with product roadmaps. One of our biggest challenges is to manage hundreds of credit unions each with their own desired roadmap.One of many examples is skip-a-pay. It seems every credit union has
- [A Crazy Idea (#2) for Credit Unions](https://staging5.accesssoftek.com/a-crazy-idea-2-for-credit-unions/) - Over the last 30 years I have talked to hundreds of credit unions about every topic you can imagine. Many important and innovative ideas pop out of these conversations. Our company and products are often shaped by these conversations. One credit union gave a gift basket to every new baby born in their territory. It
- [Direct Deposit for Small Business Members and Credit Unions](https://staging5.accesssoftek.com/direct-deposit-for-small-business-members-and-credit-unions/) - It’s hard to be the primary financial institution (PFI) for your member if they are not doing direct deposit with you. But if your member is a business, what then is direct deposit? A business will typically receive many payments during a month. How does a credit union make sure those deposits go to the credit
- [What do SMB’s really need from a credit union?](https://staging5.accesssoftek.com/what-do-smbs-really-need-from-a-credit-union/) - This is a tougher question than it might seem at first. Most business banking solutions focus on entitlements for different user roles and a wide array of options for individual and batch transfers. Is that enough? If not, what’s missing?Below is a simplified view of the money cycle for a small/medium business.1. Provide a Service/Product2. Send Invoice3. Get Paid4. Money is deposited
- [Credit Unions, Out-of-Wallet Questions and the Rate of Innovation](https://staging5.accesssoftek.com/credit-unions-out-of-wallet-questions-and-the-rate-of-innovation/) - For many years, out-of-wallet questions were the standard for digital account opening. It was an important innovation that allowed fully automated digital account opening. Limitations and problems quickly emerged, too many people fail who should not and too many people pass who should not. Despite these problems and others, out-of-wallet questions are still commonly used today.
- [A Crazy Idea (#1) for Credit Unions](https://staging5.accesssoftek.com/a-crazy-idea-1-for-credit-unions/) - The three most common causes of bankruptcy are: job loss, medical expenses and divorce. Income verification, credit score and the other factors used to underwrite a loan are not good predictors of when a company will have layoffs, a person will have a major medical event or when a marriage will fail.When a member defaults on
- [Little Credit Unions vs. Big Banks](https://staging5.accesssoftek.com/little-credit-unions-vs-big-banks/) - A 100 million dollar credit union is 36,000 times smaller than JP Morgan Chase. How can a small credit union compete when the future is digital not local and JP Morgan Chase spends 17 billion dollars per year on technology?At one time IBM had the market dominance in computers of Chase, Citi, BofA and Wells
- [The Hidden Potential of Digital Banking for Credit Unions](https://staging5.accesssoftek.com/the-hidden-potential-of-digital-banking-for-credit-unions/) - Digital banking evolved from important but simple requirements. What is my account balance? Did my check or deposit clear my account? I need to pay a bill. Quicken and Microsoft Money skyrocketed in popularity when they provided a solution and collapsed when financial institutions offered a better solution.From this simple starting point digital banking has
- [Are managed services the next big trend for credit unions?](https://staging5.accesssoftek.com/are-managed-services-the-next-big-trend-for-credit-unions/) - After a 10+ year transition, very few credit unions are now on-premise for digital banking. Hosting in the cloud is the most secure, efficient and cost-effective way to run digital banking. The forces driving this change also apply to many other services and projects the credit union requires. The growing adoption and potential of the
- [Family Banking and Credit Unions](https://staging5.accesssoftek.com/family-banking-and-credit-unions/) - A few years ago Access Softek did a survey of credit union members and their adult children. It’s a complicated and interesting story but one surprising result was the following:Family members don’t want to bank together. They actively choose to bank somewhere their parents or children do not bank.This creates many problems, but it also represents an
- [Business Banking and Credit Unions](https://staging5.accesssoftek.com/business-banking-and-credit-unions/) - Are you planning to become the PFI for Walmart, Amazon and Apple? Ambition is important but realistic ambition is best. Understanding the realistic size range of business members for your credit union is important for deciding what features you need in your digital offering.As companies get larger:· Accounting and finance departments have more people that need digital
- [American National Defense, Chinese Hacking and Credit Unions](https://staging5.accesssoftek.com/american-national-defense-chinese-hacking-and-credit-unions/) - The recent discovery of China deeply compromising the American telecom network has been called possibly the biggest cyber breach ever. It is a cyber attack on the infrastructure of America. Telecom, Energy, Transportation, Medical, Manufacturing, Finance and Banking, the infrastructure of our society, must be protected. We don’t typically think of credit unions playing a
- [Personalization, Dark Mode and Credit Union Members](https://staging5.accesssoftek.com/personalization-dark-mode-and-credit-union-members/) - Every person is different and therefore every person should have a digital banking experience tailored to them. This sounds good in theory, but in practice it's very complicated and risky. For example, If the credit union personalizes the member experience based on a smart but imperfect guess, in most cases it will be a net
- [To Catch a Cyber Thief and Credit Unions](https://staging5.accesssoftek.com/to-catch-a-cyber-thief-and-credit-unions/) - If someone robs a branch there is a very good chance it will be reported, the police will diligently try to catch the thief and the thief will be caught.Not true for cyberfraud. If someone attempts fraud against online banking, law enforcement has little they can do, and the fraudster has virtually no risk of getting
- [Access Softek Achieves Corelation KeyStone Certification, Enhancing Integration for Credit Unions](https://staging5.accesssoftek.com/access-softek-achieves-corelation-keystone-certification-enhancing-integration-for-credit-unions/) - Chicago, IL, Dec. 17, 2024 – Access Softek, a leader in omnichannel digital banking solutions, announces its certification with Corelation KeyStone, a modern core processing system designed for credit unions. This certification highlights Access Softek’s commitment to seamless, secure integrations that enhance member experiences and boost operational efficiency. With this certification, Access Softek’s Access Digital
- [Crypto, Trump, and Credit Unions](https://staging5.accesssoftek.com/crypto-trump-and-credit-unions/) - “Predictions are hard to make, especially about the future.” Attributed to either Niels Bohr or Yogi Berra. But a safe prediction is that the incoming administration and congress will be much more crypto friendly than the current one.The current SEC has stated selling crypto (except Bitcoin) is selling an unregistered security. The SEC has initiated
- [A Faster Horse for Credit Unions](https://staging5.accesssoftek.com/a-faster-horse-for-credit-unions/) - “If I had asked people what they wanted, they would have said a faster horse.” Attributed to Henry Ford, the founder of Ford Motor company.I often hear from credit unions “members aren’t asking for it”. It is important to hear the voice of the member but that cannot be the only guide to your roadmap. Nor can
- [The Credit Union Big RFP Mistake](https://staging5.accesssoftek.com/the-credit-union-big-rfp-mistake/) - RFPs often contain a very large number of questions, occasionally exceeding a thousand. It's important to seek a thorough assessment when vetting different options, given the significant impact the right choice can have on a credit union's success.However, there's a significant problem with this methodology, which inadvertently hampers the evaluation of innovative solutions. Imagine missing
- [An AI Experiment For Your Credit Union](https://staging5.accesssoftek.com/an-ai-experiment-for-your-credit-union/) - Retrieval Augmented Generation (RAG) allows you to focus the attention of ChatGPT on your documents. You can ask ChatGPT a question and it will synthesize an answer from all your policies, procedures, annual reports, website, marketing materials and more.To create an Assistant is simple; give it instructions, add your files and you have a very
- [AI, AGI, RAG, Super Intelligence and Credit Unions](https://staging5.accesssoftek.com/ai-agi-rag-super-intelligence-and-credit-unions/) - Technology breakthroughs follow a predictable path of rapid improvement that eventually slows down and tapers off until the next breakthrough.In the beginning, the iPhone improved dramatically with each new release but now there are no lines in front the Apple store and no dramatic improvements year to year. Same pattern for the x86 chip family,
- [Alacriti and Access Softek Partner To Deliver Instant Payments for Financial Institutions](https://staging5.accesssoftek.com/alacriti-and-access-softek-partner-to-deliver-instant-payments-for-financial-institutions/) - Bridgewater, NJ, Nov 11, 2024 – Alacriti, a leader in payments solutions for financial institutions, announced its partnership with Access Softek today, a leading omnichannel digital banking solutions provider. The partnership will allow Access Softek to deliver cutting-edge payment solutions, including instant payments capabilities to financial institutions via the RTP® network and FedNow® Service fully integrated
- [AlphaFold, the Nobel Prize and Credit Unions](https://staging5.accesssoftek.com/alphafold-the-noble-prize-and-credit-unions/) - The Nobel Prize for Chemistry was awarded to the developers of AlphaFold. The Nobel Prize in Physics was awarded to pioneers in machine learning. AlphaFold, by the way, uses AI to predict the 3D shape of proteins based on the amino acid sequence. This is one more significant illustration of how important and pervasive AI is
- [A Thought About Your Security Budget](https://staging5.accesssoftek.com/a-thought-about-your-security-budget/) - Many credit unions make the following calculation:Will this new product/feature cost more or less than the fraud loss it would have saved us based on last years fraud loss totals.This is roughly equivalent to saying last year my house didn't burn down so I don't need fire insurance. Or, for a real world example, think
- [Kill The Password](https://staging5.accesssoftek.com/kill-the-password/) - Unfortunately, killing the password is not simple or quick. For example, a surprisingly large percentage of people still login to mobile banking with a password instead of the faster, easier and more secure biometric option. Comfortable habits are hard to change.I want to highlight two fundamental aspects of our larger strategy to kill the password.1. Biometric login
- [The Coming Wealth Transfer and Credit Unions](https://staging5.accesssoftek.com/the-coming-wealth-transfer-and-credit-unions/) - In the next twenty years over 84 trillion in assets will be passed from the silent and boomer generations to their children and grandchildren. The largest wealth transfer in history.If the recipients of the transfer are your members you win and if not you lose. The downside is of a magnitude that is a potentially existential
- [Will QuickBooks Follow the Same Death Spiral as Quicken?](https://staging5.accesssoftek.com/will-quickbooks-follow-the-same-death-spiral-as-quicken/) - As online banking developed more features the value of Quicken declined. What was once the most popular PC software application died as people moved to online banking to manage their finances.As business banking becomes more powerful the need for QB will follow the same path as Quicken. It will not be soon, but the outcome is
- [Will Passkeys Finally Kill the Password?](https://staging5.accesssoftek.com/will-passkeys-finally-kill-the-password/) - In addition to many other unique security features, Access Softek just launched passkey support."Passkeys are an easier and more secure alternative to passwords. They let you sign-in with just your fingerprint, face scan, or screen lock."Google"Passkeys are the future of authentication, .... Plus, they're unique to each website or application, so you don't have to
- [Must Have Digital Account Opening Features](https://staging5.accesssoftek.com/must-have-digital-account-opening-features/) - Here is the wrong way to do digital account opening: one size fits all, out of wallet questions, no support during the process, penny deposit and then make new members go through the verification process a second time to enroll into digital banking. That’s not a complete list of problems with today’s solutions but it’s
- [Data Breaches and Your Credit Union](https://staging5.accesssoftek.com/data-breaches-and-your-credit-union/) - A short partial list of data breaches so far in 2024:National Public Data: 2.9 billion recordsTicketmaster: 560 million records.Change Healthcare: 145 million records.AT&T: 73 million records.Dell: 49 million records.This is just one important reason why we must be security first. Cooperating members, a no risk business model for fraud attempts and real time fully automated transfers compound the problem.When you
- [America's Credit Union Becomes Pioneer in the Northwest by Partnering With Access Softek to Launch Easycoin, a Cutting-edge Cryptocurrency Solution](https://staging5.accesssoftek.com/americas-credit-union-becomes-pioneer-in-the-northwest-by-partnering-with-access-softek-to-launch-easycoin-a-cutting-edge-cryptocurrency-solution/) - Berkeley, Calif., October 25, 2023 - America's Credit Union, a leading financial institution committed to enhancing the financial well-being of its members, has solidified its status as a pioneer in the Northwest by partnering with Access Softek to become the first credit union in the region to offer EasyCoin, an innovative cryptocurrency solution that seamlessly integrates
- [Access Softek Partners with Plaid to Deliver Streamlined Digital Banking](https://staging5.accesssoftek.com/access-softek-partners-with-plaid-to-deliver-a-streamlined-digital-banking-experience-with-enhanced-account-management/) - Access Softek, a leading provider of omnichannel digital banking solutions, has announced a strategic partnership with Plaid, a data network powering the tools millions of people rely on to manage their finances. This collaboration empowers financial institutions with secure and efficient account integration capabilities through Plaid's industry-leading technology.
- [Access Softek Adds Four Credit Unions to Industry-leading Digital Banking Enterprise Platform to Optimize Member Experience](https://staging5.accesssoftek.com/access-softek-adds-four-credit-unions-to-industry-leading-digital-banking-enterprise-platform-to-optimize-member-experience/) - BERKELEY, Calif., November 9, 2022 – Four credit unions have selected Access Digital, the advanced enterprise suite of omnichannel digital banking solutions from Access Softek to optimize their member experience for online channels. The credit unions have previously worked with Access Softek for their mobile banking platform and added Access Digital to provide a seamless, unified experience across
- [Access Softek Launches Future-proof Business Banking Solution to Seamlessly Scale From Sole Proprietor to Smbs or ‘corporations’](https://staging5.accesssoftek.com/access-softek-launches-future-proof-business-banking-solution-to-seamlessly-scale-from-sole-proprietor-to-smbs-or-corporations/) - –Access Digital Business Banking provides cash-flow management, payments, payment acceptance, and sophisticated entitlements in an easy-to-use digital banking platform that attracts and retains business customers at community FIs- BERKELEY, Calif.- Access Softek, an omnichannel digital banking provider, has released a new generation of Access Digital Business Banking, a digital business solution that creates a seamless online and
- [Access Softek Launches Easyvest® Yourchoice to Provide Community Financial Institutions With an Advanced Digital Investment Solution](https://staging5.accesssoftek.com/access-softek-launches-easyvest-yourchoice-to-provide-community-financial-institutions-with-an-advanced-digital-investment-solution/) - BERKELEY, Calif. – Access Softek, an omnichannel digital banking provider, has launched EasyVest YourChoice, an integrated investment solution that gives users the ability to trade stocks, fractional shares, and mutual and exchange-traded funds from within a digital banking platform. Access Softek’s EasyVest YourChoice provides banks and credit unions with a solution that taps into the $73 trillion investment
- [First Tech Federal Credit Union Selects Access Softek’s Easyvest® to Provide Digital-first, Automated Investment Solutions to 650,000 Members](https://staging5.accesssoftek.com/first-tech-federal-credit-union-selects-access-softeks-easyvest-to-provide-digital-first-automated-investment-solutions-to-650000-members/) - Berkeley, Calif., December 23, 2022 – Access Softek, an omnichannel digital banking provider, has partnered with First Technology Federal Credit Union (First Tech), a full-service credit union that serves affiliated technology companies and their employees, to offer EasyVest, a robo-advisor designed to seamlessly integrate with any financial institution’s online and mobile banking platform. First Tech’s full-service investment services division, Addison Avenue,
- [Members Heritage Credit Union Implements Access Digital From Access Softek to Modernize Their Digital Banking Platform and Improve Security](https://staging5.accesssoftek.com/members-heritage-credit-union-implements-access-digital-from-access-softek-to-modernize-their-digital-banking-platform-and-improve-security/) - -Access Digital provides the credit union’s members with a modern, unified user experience for mobile and online banking with advanced security and fraud protection features- BERKELEY, Calif. - Lexington, Ky.-based Members Heritage Credit Union has selected Access Softek, an innovative digital banking platform provider, to modernize and significantly improve their mobile and online banking channels. The
- [Crypto and Community Banking](https://staging5.accesssoftek.com/crypto-and-community-banking/) - Crypto currency is among the hottest trends in digital banking, and community banks won't be able to ignore it forever. There are a lot of questions surrounding it, and not many answers are readily apparent. Bryan Earnheart, Programming Director for the Barret School of Banking in Memphis, TN, and the host of the "Main Street
- [Cu 2.0: Why You Need a Robo-advisor](https://staging5.accesssoftek.com/cu-2-0-why-you-need-a-robo-advisor/) - Did you know that machines can sometimes pick stocks better than a human? It's time for your credit union to augment your investment services by using the new robo-advisor service from Access Softek, a 36 year-old Berkeley, CA-based fintech that offers omnichannel banking to hundreds of FIs. In this podcast, Access Softek founder and CEO Chris Doner discusses
- [Access Softek Finalist for the 2022 Finovate Awards](https://staging5.accesssoftek.com/access-softek-finalist-for-the-2022-finovate-awards/) - We are proud to announce that Access Softek is a finalist for the 2022 Finovate Awards! We've been invited to New York City on September 13th to meet other finalists to share our excitement and gratitude. This isn't our first time being nominated for such a prestigious award: we were finalists in 2020 for our EasyVest® investment solution. With
- [Trend: FIs Shift Away From Passwords Toward Biometric Solutions](https://staging5.accesssoftek.com/trend-fis-shift-away-from-passwords-toward-biometric-solutions/) - Financial institutions could improve security, reduce costs and enhance the customer experience by replacing the password with integrated biometric solutions. Dupont, Washington-based America’s Credit Union, for example, integrated omnichannel digital banking provider Access Softek‘s biometric solution to its platform to replace the password, an Access Softek spokesperson told Bank Automation News. “We think that the
- [Access Softek at 2022 Cuna Speed Rounds](https://staging5.accesssoftek.com/access-softek-at-2022-cuna-speed-rounds/) - Access Softek recently participated in Speed Rounds at CUNA 2022. Below is an excerpt from the CUNA news site. To read the rest of the article, just click here: https://news.cuna.org/articles/121553-speed-rounds-session-one Eleven companies pitched their innovative technology solutions during the first Speed Rounds session Thursday morning at the 2022 CUNA Operations & Member Experience Council and
- [Coast Central Cu Selects Access Digital to Create a Digital-first Banking Experience](https://staging5.accesssoftek.com/coast-central-cu-selects-access-digital-to-create-a-digital-first-banking-experience/) - Berkeley, Calif., May 19, 2022 – Coast Central Credit Union ($2.1 billion in assets) has selected Access Softek’s Access Digital, an omnichannel digital banking platform, for its comprehensive digital banking capabilities, tight integration with Corelation’s KeyStone core, real-time fraud protection, and conversational banking solutions to provide members with enhanced service across all digital channels. The credit union selected
- [Banking: Season of Possibilities (the Bankadelic Endless Summer Special)](https://staging5.accesssoftek.com/banking-season-of-possibilities-the-bankadelic-endless-summer-special/) - It's going to be a hot season of opportunities with the latest trends in the fintech world, so check out the Bankadelic podcast, packed with experts discussing payments, industry changes, and requests. Tune in for a panoramic view of what's happening in the digital banking industry. DOWNLOAD RECORDING https://w.soundcloud.com/player/?visual=true&url=https%3A%2F%2Fapi.soundcloud.com%2Ftracks%2F1279269295&show_artwork=true About Access Softek, Inc. Access Softek is the
- [Do's and Don'ts of Cryptocurrency for Today's Credit Unions](https://staging5.accesssoftek.com/dos-and-donts-of-cryptocurrency-for-todays-credit-unions/) - Mike Lawson at CUbroadcast invited Chris Doner, CEO and Founder of Access Softek, to share some of his "do's and don'ts of cryptocurrency" for credit unions looking to venture down this somewhat uncharted path. AccessSoftek_ChrisDoner.mp4 from CUbroadcast on Vimeo. DOWNLOAD RECORDING About Access Softek, Inc. Access Softek is the trusted partner of credit unions and banks, providing comprehensive Access Digital suite of
- [Access Softek Adds Cryptocurrency Investment With Launch of Easycoin](https://staging5.accesssoftek.com/access-softek-adds-cryptocurrency-investment-with-launch-of-easycoin/) - - Five Credit Unions Under Contract for Crypto Investing - June 23, 2022, BERKELEY, Calif. - Access Softek, an omnichannel digital banking provider, has launched EasyCoin, a cryptocurrency investment solution. As an integrated feature of the company’s award winning mobile and online banking solution, banks and credit unions can now effectively address several strategically important issues, namely, competing with
- [Glia and Access Softek Partner to Expand Digital Customer Service](https://staging5.accesssoftek.com/glia-and-access-softek-partner-to-expand-digital-customer-service/) - NEW YORK and BERKELEY, July 19, 2022 — Glia, the leading provider of Digital Customer Service (DCS), today announced a strategic partnership with Access Softek, an omnichannel digital banking provider. The integration of Glia’s technology allows Access Softek to offer seamless DCS as part of its digital banking platform. Access Softek has been in business more than 35 years
- [Access Softek Launches 24/7 Service to Enhance Call Center Support](https://staging5.accesssoftek.com/access-softek-launches-24-7-service-to-enhance-call-center-support/) - Berkeley, Calif., July 21, 2022 – Access Softek, an omnichannel digital banking provider, has launched 24/7 Service to help community financial institutions optimize their call centers. As an integrated feature of the company’s award-winning mobile and online banking solution, banks and credit unions can address users’ needs at any time. The solution enables financial institutions to answer
- [United Credit Union and Eastex Credit Union Select Access Digital From Access Softek as the Market-leading User Experience in the Industry](https://staging5.accesssoftek.com/united-credit-union-and-eastex-credit-union-select-access-digital-from-access-softek-as-the-market-leading-user-experience-in-the-industry/) - Berkeley, Calif., August 18, 2022 – United Credit Union and Eastex Credit Union have partnered with Access Softek’s Access Digital to substantially improve the omnichannel digital banking experience it offers to its members. Access Softek, Inc., a digital banking platform provider, has fully integrated with the credit unions’ CUnify™ core to provide their members with a modern user interface and experience
- [Greater New Orleans Federal Credit Union Selects Access Softek’s Digital Banking Platform to Strengthen and Expand Its Digital Banking Experience](https://staging5.accesssoftek.com/greater-new-orleans-federal-credit-union-selects-access-softeks-digital-banking-platform-to-strengthen-and-expand-its-digital-banking-experience/) - BERKELEY, Calif., August 25, 2022 – Greater New Orleans Federal Credit Union (GNO) has chosen Access Softek’s Access Digital to provide comprehensive, omnichannel digital banking solutions to its members. GNO selected Access Digital to offer its members industry-leading products, a modern user experience, and innovative functionality that are on par with services offered by Big Banks and FinTech.Access

## Pages

- [Access Digital Home](https://staging5.accesssoftek.com/) - Now Open — 2026 Client Conference Registration is Now Open — August 30–September 2, Grand Teton National Park 14th Annual Client Conference • Beyond the AI Frontier • Jackson Lake Lodge Register Today Access Digital: Complete Digital Banking + More Access Digital is a unified digital banking platform for consumers and businesses, offering mobile and
- [Webinars](https://staging5.accesssoftek.com/events-and-webinars/) - Access Innovation Webinar Series Access Softek is a thought leader in digital banking, and we like to share news and insights about industry changes and innovations through our webinar series. Banking is dynamic, and we’re always thinking about adaptive ways to use the highly customizable Access Digital platform to respond to ever-changing banking conditions. Join
- [2026 Attendee Guide](https://staging5.accesssoftek.com/2026-attendee-guide/)
- [2026 Client Conference Pricing Sponsorships](https://staging5.accesssoftek.com/client-conference/2026-client-conference-pricing-sponsorships/) - CLIENT CONFERENCE Access Softek 2026 Client Conference Beyond the AI Frontier: Where CUs Turn Innovation into Impact The 2026 Access Softek Client Conference brings together credit union decision-makers, digital banking leaders, and senior executives for three days of focused learning, strategic dialogue, and peer connection at the iconic Jackson Lake Lodge inside Grand Teton National
- [2026 Client Conference Agenda](https://staging5.accesssoftek.com/full-agenda/)
- [Client Conference](https://staging5.accesssoftek.com/client-conference/) - CLIENT CONFERENCE 2026 Access Softek Client Conference Welcome to Access Softek’s 14th Annual Client Conference—Beyond the AI Frontier: Where CUs Turn Innovation into Impact.Join us August 30–September 2 inside Grand Teton National Park at the iconic Jackson Lake Lodge. As AI reshapes the financial services landscape, credit unions that move with clarity and purpose will
- [News and Events](https://staging5.accesssoftek.com/news-and-events/) - News and Events Events Press Releases
- [2026 Client Conference Pricing T1](https://staging5.accesssoftek.com/client-conference/2026-client-conference-pricing-t1/) - CLIENT CONFERENCE Access Softek 2026 Client Conference Beyond the AI Frontier: Where CUs Turn Innovation into Impact Join us August 30–September 2 for our 14th annual client conference, hosted inside Grand Teton National Park at the iconic Jackson Lake Lodge. Very few conferences take place within a national park, and even fewer offer the opportunity
- [2026 Client Conference Pricing T3](https://staging5.accesssoftek.com/client-conference/2026-client-conference-pricing-t3/) - CLIENT CONFERENCE Access Softek 2026 Client Conference Beyond the AI Frontier: Where CUs Turn Innovation into Impact Join us August 30–September 2 for our 14th annual client conference, hosted inside Grand Teton National Park at the iconic Jackson Lake Lodge. Very few conferences take place within a national park, and even fewer offer the opportunity
- [ROI Calculator](https://staging5.accesssoftek.com/roi-calculator/) - Payment Revenue ROI Calculator Calculate your credit union's potential revenue from Loan & Invoice Payments Your Credit Union's Data Total Members Your credit union's total membership count Expected Adoption Rate (%) Industry average: 12–20% in first year Average Payments Per Active Member / Month Typical range: 1.5–3.0 payments per month Fee Per Payment ($) Recommended:
- [FAQ](https://staging5.accesssoftek.com/about-us/faq/) - Frequently Asked Questions Company & Platform Overview What is Access Digital and who is Access Softek? Access Digital is Access Softek’s comprehensive mobile and online banking platform designed to serve both consumer and business users. Our secure, mobile-first tools include online account opening, lending, real-time fraud protection, automated investing, and more. The platform is extensible and integrated with over 160 fintech partners. We
- [Future Banking Podcast](https://staging5.accesssoftek.com/future-banking-podcast/) - Future Banking Podcast Series Access Softek is a thought leader in digital banking, and our podcast series brings you the insights you won’t want to miss. As banking continues to evolve, we dive into the shifts, ideas, and innovations shaping the industry. Each episode is packed with perspectives that inform, inspire, and spark new thinking.
- [Everything You Need to Know About Custodial Accounts](https://staging5.accesssoftek.com/everything-you-need-to-know-about-custodial-accounts/) - Everything You Need to Know About Custodial Accounts A custodial account is a great way to give a financial gift to a minor and teach them about investing. These accounts are set up and managed by an adult, then turned over when the recipient reaches adulthood. Learn more below to see if a custodial account
- [Consumer Banking](https://staging5.accesssoftek.com/consumer-banking/) - Access Digital Banking: Complete, Robust, Innovative A Comprehensive Digital Banking Experience The Access Digital® banking platform delivers a unified digital banking experience—encompassing online and mobile banking, chatbots, video chat, and more—all integrated with lending, account opening, and investment features such as robo-advisors and crypto services. Built-in biometric authentication, passwordless logins, and real-time fraud detection ensure security
- [Conversational Banking](https://staging5.accesssoftek.com/conversational-banking/) - Access Digital’s Conversational Banking Offers Users Exceptional Support Access Digital Conversational Banking Access Digital’s conversational banking provides a blended communication solution that lets your customers decide how to engage. The inline Chatbot gives users the 24/7 speed and ease of use. The Chatbot is the perfect self-service tool for addressing common banking questions. Users can
- [EasyCoin](https://staging5.accesssoftek.com/easycoin/) - Neutralize Fintech User Drift with Access Digital’s EasyCoin Access Digital EasyCoin Are you seeing your organization’s assets shifting to crypto wallets? Many financial institutions’ anxiety over cryptocurrency risks has left them anxious to adopt crypto investment solutions. While financial institutions need to be realistic and candid about cryptocurrency risks and uncertainties, now is the time
- [Business Banking](https://staging5.accesssoftek.com/business-banking/) - Access Digital Business Banking:Your Partner in Excellence Access Digital® Business Banking is a robust suite of business banking capabilities tailored to enhance financial operations for businesses. Key features include comprehensive cash management, allowing businesses to efficiently manage fund inflows and outflows by setting up recipients for transfers, whether individuals or organizations, with all necessary banking
- [Account Opening](https://staging5.accesssoftek.com/account-opening/) - Quick, Effortless, and Secure Online Account Opening Access Digital Online Account Opening Access Digital® simplifies and expedites account opening while building reliability and trust. Access Digital’s account opening streamlines the account opening process, offering a customizable, efficient experience. Shares can be opened with funding options via one-time ACH transfers from external accounts. Financial institutions can
- [Lending](https://staging5.accesssoftek.com/lending/) - Automated, AI-Powered, 24/7 Lending Access Digital Lending Access Digital® Lending delivers a fully automated, omnichannel experience that lets borrowers apply anytime, on any device, with seamless handoff between channels. AI-powered decisioning accelerates approvals while built-in fraud protection ensures security at every step. With deep analytics, personalization tools, and proven results like a 4X increase in
- [Industry News](https://staging5.accesssoftek.com/industry-news/) - Industry News Access Softek is a thought leader in the digital banking space. Find out about the latest industry news and product innovations here. We’re committed to providing an out-of-the-box solution with unprecedented customization opportunities to help you launch new services and grow over time. Learn how the Access Digital solution provides a banking experience
- [Contact](https://staging5.accesssoftek.com/contact/) - Get In Touch At Access Softek, we’re here to answer your questions and help you find your organization’s best digital banking solution. If you have specific requests, fill out the contact form, or just pick up the phone or send us an e-mail. We look forward to talking to you. Let's Talk Call Us GENERAL
- [About Us](https://staging5.accesssoftek.com/about-us/) - Access Softek—Where Innovation Meets Expertise At Access Softek, We’re Dedicated to Innovation Since 1986, Access Softek has been a thought leader in digital banking innovation. Specializing in modern and innovative financial technology, we offer digital banking, online account opening, lending, real-time fraud control, biometric authentication, conversational banking, and automated investing that seamlessly integrates into any
- [Access Connect](https://staging5.accesssoftek.com/access-connect/) - Manage Calls with Access Digital’s Access Connect Access Connect Effectively manage your call centers with Access Digital’s Access Connect. Access Connect is a cloud-based omnichannel contact center and interactive voice response (IVR) solution developed using Amazon Connect and leveraging Amazon’s extensive development resources. Access Connect is an AI-powered IVR system that offers flexible integration. request
- [Easyvest](https://staging5.accesssoftek.com/easyvest/) - Use Access Digital’s EasyVest® to Create Income and Grow Wealth Access Digital EasyVest® There is enormous benefit to providing inline investment tools to your customers. Still, uncertainty about technology, risk, and compliance can discourage many financial institutions from introducing these essential services. Access Digital provides a suite of investment tools for everyone, from young clients
- [Biometric Authentication Manager](https://staging5.accesssoftek.com/biometric-authentication-manager/) - Lose the Password for Good with Biometric Authentication Access Digital Award Winning Biometric Authentication Manager Password log-ins have outlived their usefulness in today’s immersive digital environments. Even under the best of circumstances, passwords create lengthy log-in times. Worse yet, lost passwords drive customers into multi-step retrievals and resets, leading to annoying loops across devices and
- [Fraud](https://staging5.accesssoftek.com/fraud/) - Stop Fraud Before it Happens with Access Digital’s Real-Time Fraud Control Access Digital Real-Time Fraud Control Financial institutions are increasingly the target of sophisticated fraud and data breaches. Access Digital is the only online banking platform that provides Real-Time Fraud Control using artificial intelligence to monitor banking patterns and flag unusual behaviors that indicate suspicious
- [Partners](https://staging5.accesssoftek.com/partners/) - We’re Dedicated to Innovation—So Are Our Partners Access Softek partners with the leaders in financial technology to bring industry-shaping innovation to your digital banking solutions. We are proud to offer the highly flexible Access Digital platform, which has more than 160 integrations that allow you to customize your workflows and offer the best user experiences.
- [Access Softek Blog](https://staging5.accesssoftek.com/access-softek-blog/) - Access Softek Blog Discover What’s Next in Digital Banking–At Access Softek, we’re shaping the future of digital banking. Dive into our blog for the latest industry news, product innovations, and expert perspectives. We’re passionate about providing powerful solutions that transform banking experiences, helping you stay ahead in a fast-changing world. Explore how Access Digital is
- [Security Review](https://staging5.accesssoftek.com/security-review/) - Cover Your Assets with the Access Digital Security Review Access Digital Security Review and Assessment Security isn’t a one-size-fits-all solution. Access Digital offers a personalized security review that assesses your security protocols and risks based on our expert industry knowledge, cutting-edge security solutions, and comprehensive understanding of risk and best practices. We attend to your
- [Access Digital](https://staging5.accesssoftek.com/access-digital/) - Finally, a Robust Digital Banking Solution Designed for Simplicity Access Digital™ Banking Financial institutions are under increasing pressure to offer their clients a comprehensive, integrated banking experience that can provide secure account management, lending, and investment solutions on a single, easy-to-use platform. With Access Digital, you can give consumers an advanced digital banking solution that
- [Follow Up](https://staging5.accesssoftek.com/follow-up/) - Thank you! We will be in touch soon! If you have questions in the meantime, reach out to us with the chat feature and we’ll get right back to you.
- [Press Releases](https://staging5.accesssoftek.com/press-releases/) - Press Release
- [Follow Up](https://staging5.accesssoftek.com/thank-you/) - Thank you! We will be in touch soon! If you have questions in the meantime, reach out to us with the chat feature and we’ll get right back to you.
- [Events](https://staging5.accesssoftek.com/events/) - Webinars and Events
- [Privacy Policy](https://staging5.accesssoftek.com/privacy-policy/) - Protecting your private information is our priority. This Statement of Privacy applies to https://staging5.accesssoftek.com/ and Access Softek, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Access Softek, Inc. include https://staging5.accesssoftek.com/ and Access Softek. The Access Softek website is an informational site. By using the Access Softek website,

## Categories

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