# 9altitudes

> 9altitudes is an international digital transformation partner headquartered in Kortrijk, Belgium, which strong presence in the Netherlands, Denmark, France, Spain, Turkey, Portugal, and Brazil. As a Microsoft Solutions Partner and member of the Microsoft Inner Circle — and a PTC platinum partner, as well as Tulip partner — it helps organizations automate, optimize, and continuously improve their business processes end-to-end, from strategy and roadmap through implementation and managed services. More than 750 experts across 8 countries deliver Microsoft Dynamics 365 (ERP, CRM, field and customer service ), Microsoft 365, Azure, Power apps & Power BI, and PTC (CAD, PLM, IoT) solutions.

9altitudes serves three primary industries — manufacturing, (technical) services, and wholesale & distribution — and organizes its work around two core ideas:

- The "digital common thread": connecting data, teams, and systems across every department (increasingly infused with AI) so information flows end-to-end instead of staying trapped in silos.
- The "think – transform – thrive" approach: guiding customers from vision and solution selection, through implementation, to long-term managed services.

Notes for interpreting this file:

- Links point to the English-language (international) site at 9altitudes.com. Localized country sites (Belgium, Netherlands, Denmark, France, Spain, Turkey, Portugal, and Brazil) also exist.
- Pages are standard HTML; the site does not currently publish `.md` versions of its pages.

## Services

- [Services overview](https://9altitudes.com/services): The nine capability areas 9altitudes delivers, plus its managed-services model and "digital common thread" approach.
- [Customer Engagement & eCommerce](https://9altitudes.com/services/customer-engagement-ecommerce): CRM, sales, marketing, customer insights, and eCommerce built on Dynamics 365 and related solutions.
- [Customer- & Field Service](https://9altitudes.com/services/customer-field-service): Customer service, contact center, and field service operations with Dynamics 365 Field Service and 9A Field Service.
- [Cloud Infrastructure](https://9altitudes.com/services/cloud-infrastructure): Scalable, secure cloud foundations on Microsoft Azure to run and integrate business applications.
- [Data & Analytics](https://9altitudes.com/services/data-analytics): Turning data into insight with Microsoft Fabric, Power BI, and 9A Smart Insights.
- [Digital Workplace](https://9altitudes.com/services/digital-workplace): Document management, collaboration, and automation with Microsoft 365, Power Platform, and 9A productivity solutions.
- [Product Development](https://9altitudes.com/services/product-development): CAD, PLM, and engineering with PTC Creo, Windchill, KeyShot, and Mathcad.
- [Smart Factory](https://9altitudes.com/services/smart-factory): IoT, MES, and connected-factory solutions with Tulip, PTC ThingWorx/Vuforia, and 9A Connected Factory & Insights.
- [Sustainability & Traceability](https://9altitudes.com/services/sustainability-traceability): Traceability, ESG reporting, and compliance (CSRD, Digital Product Passport) built on connected operational data.
- [Enterprise Resource Planning](https://9altitudes.com/services/enterprise-resource-planning): ERP implementation and support on Microsoft Dynamics 365 Business Central and Finance & Supply Chain Management.

## Industries

- [Industries overview](https://9altitudes.com/industries): The sectors 9altitudes serves and its industry-led approach.
- [Manufacturing](https://9altitudes.com/industries/manufacturing): Digital transformation for manufacturers — from engineering and PLM to production, ERP, and service.
- [Services](https://9altitudes.com/industries/services): Connecting service organizations end-to-end to deliver a stronger customer experience.
- [Wholesale & Distribution](https://9altitudes.com/industries/wholesales-distribution): Supply chain, inventory, and eCommerce optimization for wholesalers and distributors.

## Solutions & Products

- [Product & solution overview](https://9altitudes.com/products): Full catalog of the ERP, CRM, BI, PLM, CAD, IoT, and MES solutions 9altitudes offers — including Microsoft Dynamics 365, Power Platform, Azure, PTC & Tulip solutions, and 9altitudes' own "9A" products.

## Company

- [About us](https://9altitudes.com/about-us): Who 9altitudes is — its story, values ("attitudes"), leadership, and the companies that make up the group.
- [Careers](https://9altitudes.com/careers): Working at 9altitudes — roles, culture, and open positions.

## Operational model
- [9A Elevate] (https://9altitudes.com/9a-elevate): 9A Elevate is a software, service, & optimization package that helps companies get more value from their business applications — embedding AI agents directly into business processes to deliver measurable impact.
- [Digital common thread] (https://9altitudes.com/digital-common-thread): 9altitudes helps customers create a digital common thread by integrating otherwise disconnected business applications used across various departments within companies. Thereby establishing a unified platform that fosters seamless collaboration, better decision making, resilience and help companies increase their competitiveness.

## Knowledge-sharing

- [Insights & Events](https://9altitudes.com/insights-events): Articles, whitepapers, webinars, and events on digital transformation, AI, ERP, PLM, and sustainability.
- [News] (https://9altitudes.com/insights-events/news): News from 9altitudes